mycar Tyre & Auto - Rockingham Park Reviews 

298
TrustScore 4.5 out of 5

4.5

Rockingham City Shopping Centre, Enter off Central Promenade, 6168 Rockingham, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had 3 mechanics look at my vehicle with 3 different diagnosis each quoted me up to $5k !!! I took my vehicle too mycar & auto they fixed the issue for $400. I am so grateful with there honestly... See more

Rated 5 out of 5 stars

2010 Toyota Aurion lost all oil pressure and oil and I contacted MyCar Rockingham. Helped to organise a tilt tray tow truck to their shop and quoted a fair price. Well the good news was that after th... See more

Rated 3 out of 5 stars

Tyres supplied and fitted earlier than expected, friendly service. After checking tyre pressure days after fitting found all tyres were inflated to 40 when the manufacturers plate states 33. Rang s... See more

Rated 5 out of 5 stars

I had a query about the previous wheel alignment and nothing was too much trouble for the team at rockingham to find that it was. in fact it was 2 punches that was causing the car to pull to the left... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rockingham Park

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Rockingham City Shopping Centre, Enter off Central Promenade, 6168, Rockingham, WA, Australia

  • (08) 6330 7421

4.5

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.5

All reviews

(298)

32,288 reviews in the last 12 months

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Rated 1 out of 5 stars

Receptionist at rockingham was super rude

Receptionist was super rude. He cannot talk to customers properly. I asked him what was wrong with my car and instead of saying just give me one second, he replied with "THAT'S WHAT I'M BRINING UP NOW". That's not how you talk to customers.

July 16, 2024
Rated 2 out of 5 stars

Prices are too high.

Prices are too high.. and the paper work on what needs doing to my car is very hard to understand and wasn't explained to me.

July 13, 2024
mycar Tyre & Auto - Rockingham Park logo

Reply from mycar Tyre & Auto - Rockingham Park

Hi Fiona​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 1 out of 5 stars

They didn’t check my car battery as…

They didn’t check my car battery as it’s part of routine for service I am very disappointed with what I paid for service and my car wasn’t looked after
My car didn’t start this morning I don’t think I would recommend this place for anyone,

I like a new battery for mistake they have done

June 8, 2024
Rated 5 out of 5 stars

The team at MyCar were able to squeeze…

The team at MyCar were able to squeeze me in on the same day I called, said they would need to keep it over night in order to get he parts, but a few hours later I got a message that it was ready! Fast, efficient and competitively priced, will not go anywhere else now.

June 1, 2024
Rated 4 out of 5 stars

Rockingham staff

Rockingham staff. Seem to be honest and true to their word.my experience they try their very best with working on your car as ling as needed even for figuring out odd sounds or issues. Thank you

May 30, 2024
Rated 5 out of 5 stars

Amazing service

Amazing service! All my tyres needed replacing asap. Staff were very friendly and helpful and booked my car in straight away to replace my tyres and do a wheel alignment. All done in just over an hour and at a very affordable price. Very happy customer!!

May 25, 2024
Rated 5 out of 5 stars

Speedy repair and very competitive price

Prompt repair of my car that was towed there. Tow was free as was the roadside assistance since I get my car serviced at Mycar too. My car is 16yrs old and has been the perfect work horse but needed a fuel pump.

May 15, 2024
Rated 2 out of 5 stars

I asked for a basic service but was…

I asked for a basic service but was given a log book service instead which is unnecessary as it’s only a second hand Honda jazz.
There is no proper display of the car service package as before and was not explained to me clearly when I first inquired.
I’ve sent my car for service for few years but this is my first time I wasn’t explained clearly by the new front staff.

May 15, 2024

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