mycar Tyre & Auto - Rosebud Reviews 

451
TrustScore 5 out of 5

4.8

Rosebud Plaza Corner of McCombe Street and Boneo Street, 3939 Rosebud, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had an intermittent noise issue with my Nissen as i drove into Mycar center Keith recognised the issue straight away (stone in brake pad). Even though he was attending to another customer, took the... See more

Rated 5 out of 5 stars

The staff are great & very professional. Explaining what they will be doing & giving updates where needed. Always finish the service in the time frame they give when dropping the car off.

Rated 5 out of 5 stars

The service at the Rosebud depot is great, but by far the best feature is that the manager is marked by his consistent honesty displayed. It's no wonder that they are often very busy. I've been a cust... See more

Rated 4 out of 5 stars

Dylan and the team at Rosebud were organised and the tyres were ready for changeover. Timeframes were accurate. Cost as quoted. Only disappointment was not informed when booked over the phone that Br... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rosebud

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Rosebud Plaza Corner of McCombe Street and Boneo Street, 3939, Rosebud, VIC, Australia

  • (03) 8585 7111

4.8

Excellent

TrustScore 5 out of 5

451 reviews

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4.8

All reviews

(451)

32,165 reviews in the last 12 months

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Rated 5 out of 5 stars

The boys at rosebud are so professional…

The boys at rosebud are so professional starting at the counter very knowledgeable and nice to talk to they listen to you and the guys in the workshop do a great job car is never dirty or scratched and they fix and service your car to manufacture warranty standards

February 20, 2025
Rated 5 out of 5 stars

Service at Rosebud was great

Service at Rosebud was great. Informative and friendly. Booking however was a nightmare. No reflection on the service center itself. Took me 2 hours to book on-line. the system needs to be simplified to make it an easier experience. You very nearly lost a customer.

February 12, 2025
Rated 3 out of 5 stars

People were nice but they need to…

People were nice but they need to improve efficiency.
I was booked at 8am and was the first customer through the door when they opened.
The booking was 8 to 10am.
I explained i had a client meeting in the city afterwards and asked if they could finish sooner. I was told no but it would be ready by 10am.
I arrived at 10am. Car was not ready. It was finished at 10.15am. I was late for my meeting.

February 10, 2025
mycar Tyre & Auto - Rosebud logo

Reply from mycar Tyre & Auto - Rosebud

Hi GB​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Terrible service

Terrible service - See their reply! LAME.. & dismissive

January 29, 2025
Unprompted review
mycar Tyre & Auto - Rosebud logo

Reply from mycar Tyre & Auto - Rosebud

Hi Mark​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Highly recommended!!

Highly recommended!!
Super friendly and great service.
I called with an urgent problem with my car and was able to get it fixed immediately. So great to have fantastic business close by and servicing Rosebud.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

They were incredibly helpful

They were incredibly responsive and willing to assist me right at the end of the work day Saturday even while short staffed. They also gave me great advice for ongoing care and management.

January 11, 2025
Rated 1 out of 5 stars

I paid over $500 for the service which…

I paid over $500 for the service which included a coolant flush out..$160. I drove home and all seemed ok..that night i checked the car only to find a large amount of fluid on the drive and the radiator looking empty. So the next day, today, l rang just after 8am opening time and explained my concern. The responce was could i bring the car in ?? How could i do that..i was then advised that they could come and look when the workshop closes. So what do i do iin the mean time. Its now 4.53 and no one has turned up nor a voice message. Did they just forget or couldn't care..

January 3, 2025
mycar Tyre & Auto - Rosebud logo

Reply from mycar Tyre & Auto - Rosebud

Hi Bruce​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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