mycar Tyre & Auto - Rowville Reviews 

317
TrustScore 4.5 out of 5

4.5

Stud Park Shopping Centre, Corner of Stud Road and Fulham Road, 3178 Rowville, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at mycar Rowville. The team was professional, efficient, and transparent throughout the process. I brought my car in needing new tyres and brake pads, and they handled everyth... See more

Rated 5 out of 5 stars

Kai was very professional, he went far and beyond to help my husband and I with our family car. He responded to our issues promptly and just knew how to save us time and money on something that could... See more

Rated 5 out of 5 stars

The staff at My Car in Rowville were patient and helpful in advising me of the particular type of tyres that our car required. They were able to source these specific tyres within a few days, and expe... See more

Rated 5 out of 5 stars

My neighbour told me my back lights weren’t working, and I had my car serviced and my backlights replaced a few weeks ago by Mycar Rowville. I contacted Mycar and spoke to Kai, who was super help... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rowville

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Stud Park Shopping Centre, Corner of Stud Road and Fulham Road, 3178, Rowville, VIC, Australia

  • (03) 8585 7106

4.5

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(317)

32,197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable and friendly service

He was so friendly and well mannered. He had a lot of knowledge about my car and explained what's included in the service. And after checking the car He rang me and told me the things I needed to fix in my car. I was very pleased with the workmanship. And price is reasonable too. I'll be coming back to My car Rowville that's for sure. Thanks again.

February 21, 2025
Rated 1 out of 5 stars

this was most crap service i ever in…

this was most crap service i ever in past 35 years i had .i booked a week before hand for service but on the day they said you are not booked after showing my mobile call history very unwelcoming accept my car and i told the issues he said we dont garranty we just doing the sevice .and charged $345 and everything is good we checked but after driving 2k car stoped in center of rd. RACV track toe it back to them the next day they said it have electrical issue and our road side assistant will get your car to autoelectric but it was crap after long waiting call they said our track just get you to our carservice nothing els i got my car to Rowvill autoeletric witch they are the most honest people .they said have no electric issue .toe again to mercedesbenze ferntree gully they easily fixed it . i learned Mycar auto untrustworthey non efficient less knoledgable service centre

January 6, 2025
Unprompted review
mycar Tyre & Auto - Rowville logo

Reply from mycar Tyre & Auto - Rowville

Hi Ali​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

We always have a great experience with mycar Rowville. Everyone is friendly, helpful and efficient. Had a flat tyre on Tuesday night, called up Wednesday morning for a replacement. The job was done and dusted by Wednesday afternoon! Thanks again guys! We’ll be back again :)

January 22, 2025
Rated 1 out of 5 stars

My handbrake light is not going away…

My handbrake light is not going away after the service yesterday which means I will have to take it back. It is going to be a huge inconvenience.

January 18, 2025
mycar Tyre & Auto - Rowville logo

Reply from mycar Tyre & Auto - Rowville

Hi Mandeep​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Highly professional customer service

Kai was very professional, he went far and beyond to help my husband and I with our family car. He responded to our issues promptly and just knew how to save us time and money on something that could have cost us even more if we had gone anywhere else. Highly recommended and we’ll definitely go back to use his services again.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Best Mycar store!

Kai and his team are awesome! They are reliable and always fit us in. Work is done to a high standard and to an agreed price and they tell us what we need to prioritise so we can plan ahead. We won’t take our cars anywhere else!

December 30, 2024
Rated 5 out of 5 stars

Next-level service excellence

I recently had my car tyre changed at Rowville Stud Park, and Kai went above and beyond with his friendly demeanor. He kindly offered to drop me off at my workplace since he was heading in the same direction. Exceptional service!

December 20, 2024
Rated 3 out of 5 stars

I brought my car in on Wednesday…

I brought my car in on Wednesday afternoon to get a quote on 4 tyres. They were helpful. We debated when it could be done and ended up agreeing first thing on Friday.. when I brought it in there was no booking for me. They did fit me in which was good. I was advised it would take till about 11 to complete and would be called when finished. I was not called and only found it was done by going to store.
So service was good but could have been better.

December 20, 2024
Rated 5 out of 5 stars

Certainly

Certainly! Here’s a quick review you can use:

Excellent Service and Professionalisation

Review: Kye, the manager, is always professional and provides outstanding service. He goes above and beyond, never giving up on finding the best solution. Truly a pleasure to deal with such dedication and expertise. Highly recommend!

December 16, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look