mycar Tyre & Auto - Smithfield Reviews 895

TrustScore 5 out of 5

4.8

Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Lance and the team are exceptional each and every time we visit with our two cars, nothing is too much trouble and every interaction is achieved with the customer experience in mind. Well done 👏👏👏

Rated 5 out of 5 stars

Amazing place to fit me in on such short notice. Was only a tyre repair but I was informed every step of the way prior to pick up. Efficiency was outstanding. No nonsense. Highly recommend.

Rated 5 out of 5 stars

Found a screw in my tyre on Sunday afternoon, rang MyCar on Monday morning and they were able to squeeze me in straight away for a puncture repair. Easy to deal with, great price and amazing customer... See more

Rated 5 out of 5 stars

We went to this garage twice because our car kept overheating, and we honestly couldn’t be happier with the service. Since we don’t know anything about cars, we were a bit stressed at first, but t... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Smithfield

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia

  • (07) 4848 7508

4.8

Excellent

TrustScore 5 out of 5

895 reviews

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Rated 5 out of 5 stars

Fantastic

Amazing place to fit me in on such short notice. Was only a tyre repair but I was informed every step of the way prior to pick up. Efficiency was outstanding. No nonsense. Highly recommend.

May 2, 2026
Rated 5 out of 5 stars

Easy!

Found a screw in my tyre on Sunday afternoon, rang MyCar on Monday morning and they were able to squeeze me in straight away for a puncture repair.
Easy to deal with, great price and amazing customer service.

April 27, 2026
Rated 5 out of 5 stars

Needed headlight bulb replaced

Needed headlight bulb replaced. They fitted my car in straight away. The gentleman at the front counter and the mechanic, who was also there, both very helpful and friendly.

April 24, 2026
Rated 5 out of 5 stars

Always great service

The boys at Kmart Tyre and Auto Smithfield always look after me and my vehicle. Put my new tyres on quickly and at a great price. Thank you!

April 17, 2026
Rated 5 out of 5 stars

We went to this garage twice because…

We went to this garage twice because our car kept overheating, and we honestly couldn’t be happier with the service. Since we don’t know anything about cars, we were a bit stressed at first, but they immediately made us feel comfortable and took the time to explain everything clearly.

They quickly found the problem and fixed it efficiently, and the price was surprisingly low compared to what we expected. They were also very helpful in guiding us on which parts to buy and what needed to be replaced afterwards.

We’re really glad we trusted them and we will definitely come back if we ever need anything. Highly recommended — professional, honest, and great service!

April 12, 2026
Rated 1 out of 5 stars

Single tyre change was booked in

Single tyre change was booked in. Told it would take an hour which is reasonable.

Came back 2 hours later and it wasn’t finished.

Guy behind the counter was rude to another customer and didn’t seem like he wanted to be there.

I had a bad experience last time I was here and thought it would be a once off. It’s a shame to see that it’s not

April 9, 2026
mycar Tyre & Auto - Smithfield logo

Reply from mycar Tyre & Auto - Smithfield

Hi Ethan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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