mycar Tyre & Auto - South Melbourne Reviews 

307
TrustScore 4 out of 5

4.2

248 Sturt Street, Corner of, 3006 South Melbourne, VIC, AU


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Rated 4 out of 5 stars

Communication was good Informed I needed new battery , I declined as seemed over priced, went to another supplier but turned out to be about same price. Tick for being competitive Sent invoice fo... See more

Rated 5 out of 5 stars

Our experience was phenomenal, efficient, honest and friendly. We needed to replace one Tyre, but we were not sure if we needed more. They could easily have oversold to us, but were very honest and... See more

Rated 5 out of 5 stars

Have my wheel repair last week due to a punctured, and after using for a week, the condition is good. Also, I have 2 phone services (I presume they are from head office, Clayton) first asking the pric... See more

Rated 5 out of 5 stars

It was a really good experience, all the staff were fantastic, respectful, & very clear about what needed to be fixed. The workshop was clean & well set out, the fact that cars were stored undercover... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - South Melbourne

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 248 Sturt Street, Corner of, 3006, South Melbourne, VIC, Australia

  • (03) 8585 7166

4.2

Great

TrustScore 4 out of 5

307 reviews

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4.2

All reviews

(307)

32,302 reviews in the last 12 months

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Rated 2 out of 5 stars

The staff were friendly and the work well done but ...

The staff were friendly and the work was well done. No issues there however I booked my car in almost 1 1/2 weeks with a particular tyre. After I dropped the car off I got a call to advise my tyre choice was out of stock even though I have already paid!! So I I was asked to come back next week. Given that my current tyres were in a dangerous state I had to get them changed and had to pay an extra $30 per tyre. Not happy!!

July 14, 2024
mycar Tyre & Auto - South Melbourne logo

Reply from mycar Tyre & Auto - South Melbourne

Hi Carrick,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 5 out of 5 stars

Punctured tyre repair

The guys were kind and efficient and repaired my punctured tyre within a couple of hours despite it being a free job and them having a busy workload. Really appreciate it!

July 9, 2024
Rated 1 out of 5 stars

Received car back from servicing with…

Received car back from servicing with still a broken head light and car shaking whenever I start it. Was told I needed numerous of new things for the car but don’t believe that my car was actually looked into properly.

June 22, 2024
Rated 1 out of 5 stars

Not happy.

The guy behind the desk was a bit rude and didn’t seem that interested in what he was doing. I also feel completely ripped off by the quote they gave me for over $1200, so I’ll be taking it elsewhere for a second opinion.

June 23, 2024
Rated 5 out of 5 stars

RWC tick of approval

The team were honest and reliable when I took my car to get a RWC.
I had been to another mechanic and they had told me my car needed a whole list of things fixed that was quoted very expensively. Lucky I went and got a second opinion.
Mycar came back with a small, inexpensive list.
They were very efficient in making the changes my car needed to pass the check and were able to get it all done in one day and at a reasonable price too!
Highly recommend them for all your roadworthy needs.
I will definitely be coming back.

June 19, 2024
Rated 5 out of 5 stars

First of allI did not have booked…

First of allI did not have booked appointment, but early in the morning staff accepted to take my car and fix the problem.
After a couple of hours they called me to advise what haas to be done and cost
Car was ready on time and I was ready to drive my car
I trust that staff did very good job and that I can continue driving safely . If I would need any hel in the future, I will come back to your garage.
Thank you

June 11, 2024
Rated 5 out of 5 stars

You answered the phone!

You answered the phone! Significant compared to other branches. Then offered to book me in on the same day rather than the >2 weeks offered elsewhere.

June 13, 2024
Rated 3 out of 5 stars

Service is not that great

Service is not that great. Initially i was booked at 11:30 and my pickup time was 2pm. So made a booking to myself for other things in between but they suddenly told me to come at 4:00pm as they are short staffed which was stressful to manage the bookings. Also the guy seemed stressful and just frowned at me a lot. But at the end got all the things fixed with good quality!

June 8, 2024

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