mycar Tyre & Auto - South Melbourne Reviews 

307
TrustScore 4 out of 5

4.2

248 Sturt Street, Corner of, 3006 South Melbourne, VIC, AU


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See what reviewers are saying

Rated 4 out of 5 stars

Communication was good Informed I needed new battery , I declined as seemed over priced, went to another supplier but turned out to be about same price. Tick for being competitive Sent invoice fo... See more

Rated 5 out of 5 stars

Our experience was phenomenal, efficient, honest and friendly. We needed to replace one Tyre, but we were not sure if we needed more. They could easily have oversold to us, but were very honest and... See more

Rated 5 out of 5 stars

Have my wheel repair last week due to a punctured, and after using for a week, the condition is good. Also, I have 2 phone services (I presume they are from head office, Clayton) first asking the pric... See more

Rated 5 out of 5 stars

It was a really good experience, all the staff were fantastic, respectful, & very clear about what needed to be fixed. The workshop was clean & well set out, the fact that cars were stored undercover... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - South Melbourne

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 248 Sturt Street, Corner of, 3006, South Melbourne, VIC, Australia

  • (03) 8585 7166

4.2

Great

TrustScore 4 out of 5

307 reviews

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4.2

All reviews

(307)

32,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

service was outstanding

The service was outstanding! Kamal Was so helpful and he completed the job extremely quickly and efficiently as it was a last-minute booking on a Saturday and he made time to make sure our broken windscreen wipers were safe and secure for our trip. Highly recommend. He was fantastic

December 28, 2024
Unprompted review
Rated 2 out of 5 stars

Poor customer service

I didn’t enjoy my experience at mycar South Melbourne as the mechanics were very transactional and did not put much effort into customer service and explaining what and why I needed things fixed on my car. Yes they did the job, but as a young woman, they did not make me feel comfortable to talk to them about issues with my car which goes a long way.

December 19, 2024
mycar Tyre & Auto - South Melbourne logo

Reply from mycar Tyre & Auto - South Melbourne

Hi Katelyn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

The attention to detail and professionalism exhibited by your team was truly commendable.

I wanted to take a moment to express my appreciation for the excellent service I received during my recent tyre change. The attention to detail and professionalism exhibited by your team was truly commendable. 🚗✨

Not only was the process efficient, but the quality of the tyres installed has also significantly improved my vehicle's performance. I am very satisfied with the results and look forward to continuing to rely on your expertise for my future automotive needs.

Thank you once again for your outstanding service.

December 9, 2024
Rated 1 out of 5 stars

Treated like an idiot

The team here treat you like an absolute idiot and take you for a run for your money. Would recommend avoiding and going to your local small mechanic or any others to be honest.

December 13, 2024
mycar Tyre & Auto - South Melbourne logo

Reply from mycar Tyre & Auto - South Melbourne

Hi Patrick​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Rated 5 out of 5 stars

Staff on site very accommodating

Staff on site very accommodating. Unfortunately had been given an unrealistic time frame for job to be done via the call centre, but on-site staff did their best to get my car back to me in time to get to my daughters concert!

December 7, 2024
Rated 3 out of 5 stars

I have taken my car to this service…

I have taken my car to this service centre the last 3 years. This time I think I was taken advantage of on this occasion. I didn't need the $289 service as I do very little driving. I think the $229 service would have been adequate for my needs. I am an aged pensioner and every dollar counts. Customer relations could be improved.

December 4, 2024
mycar Tyre & Auto - South Melbourne logo

Reply from mycar Tyre & Auto - South Melbourne

Hi Wendy​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Rated 5 out of 5 stars

Mycar South Melbourne- Excellent!

Mycar South Melbourne continues to be the best service. Whether it’s a service or investigative work if there is an issue they will help you and provide exceptional value and service.
Friendly and helpful staff. Thank you Mycar South Melbourne!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Booking my car was simple

Booking my car was simple, especially speccing the tyres I needed as I could search the right tyres by my car's Rego. The service as well was done without fuss and on time. I'm very pleased.

December 6, 2024
Rated 5 out of 5 stars

Service at My Car

The people at My Car - South Melb were very professional and had precise answers to my car issues. I received my car back faster than expected which made the whole experience much better.

October 10, 2024

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