mycar Tyre & Auto - St Albans Reviews 

231
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, Corner of Main Road West and Station Road, 3021 St Albans, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you Frank and Marvin for looking after my family’s cars. Most recently my daughter’s splash cover under her car had come lose and Frank and the team fixed it without charge. If you're looking fo... See more

Rated 5 out of 5 stars

Frank was amazing. He was recommended by a family friend and true to his word, Frank was amazing. He inspected my car and provided me with the options as well as his recommendation. It was easy to mak... See more

Rated 5 out of 5 stars

Great service. Good thorough checks. Honest. Communication excellent. Quotes given before work completed. I feel safe on my car when I drive away from here. Service done in a timely manner. Mechani... See more

Rated 5 out of 5 stars

I love going to MyCar tyre and auto for all my services of my Bt 50, general repairs wheel alignment and buying tyres from them. Frank is so experienced and has a lot of knowledge about cars, his alwa... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - St Albans

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Main Road West and Station Road, 3021, St Albans, VIC, Australia

  • (03) 8585 7149

4.8

Excellent

TrustScore 5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(231)

32,194 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love going to MyCar tyre

I love going to MyCar tyre and auto for all my services of my Bt 50, general repairs wheel alignment and buying tyres from them. Frank is so experienced and has a lot of knowledge about cars, his always willing to help in any way possible. The staff are always friendly and polite and do a great job on the cars as well. There prices are great and have good warranty scheme. Highly recommend them.

June 6, 2025
Rated 5 out of 5 stars

ABS fault

Att’n: Frank at St Albans

Is this procedure advisable?

shorting pins 4 and 9 to reset ABS
see Youtube video titled
Honda VSA & ABS Warning Reset - Simple DIY

June 3, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed after many happy years.

I tried to book my service on the internet but found it too confusing so finally rang in to book. This made me ineligible for the $100 discount. Hate the new phone system. I rang in and talked to your robot who finally connected me to where I wanted to go, The phone rang and rang, no human answered, finally your robot told me to use the internet and disconnected me. I rang again and finally talked to Frank and booked in for my service. My Car has serviced my Malibu since I purchased it and until now have been really happy. My service was done, paid the $400+ and when I got home checked under the bonnet and found the battery cover was missing. I drove back, they found the battery cover and fitted it so I could finally go home. Frank was not present so I put it down to new staff. I am not happy and sadly will look for somewhere else for future service.
Reg is 1AK2LJ

May 21, 2025
mycar Tyre & Auto - St Albans logo

Reply from mycar Tyre & Auto - St Albans

Hi Dieter​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

5 star service every time!

Frank and his team always go above and beyond to ensure they deliver best service and keep my car at the highest level of safety. Thank you for always delivering 5 star service.
Maria

April 29, 2025
Rated 5 out of 5 stars

great service at Keilor Plaza

I needed some work done in order for my car to pass road worthy. The guys patiently talked me through it, providing helpful advice. Upon completion I was reminded it there were any issues or if I had any questions, that I can call or come back in for advice.

April 23, 2025
Rated 5 out of 5 stars

Recommended

Our car needed urgent attention and the guys at Stafford were great. When they could they assessed and found the issue, we couldn't have been happier with the service or result.

April 2, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look