mycar Tyre & Auto - St Ives Reviews 

213
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 181 Mona Vale Road, 2075 St Ives, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had a tyre issue today. All fixed. Fantastic service and very helpful. Highly recommend mycar st ives!

Rated 5 out of 5 stars

My Volvo had a problem with overheating, subsequently found to be an issue with the cooling system fan module. Able to source and replace this faulty module with a replacement in a few days (Much fa... See more

Rated 5 out of 5 stars

Great open and honest communication, quick and neat service. I would highly recommend for pink slips but also any other services. Make sure you book a few days in advance as they get busy and rightfu... See more

Rated 5 out of 5 stars

Driving home to St Ives today the warning lights on my BMW displayed “fault on right brake and reversing lights “ . I pulled into My Car St Ives ( where i previously had tyres replaced on my other... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - St Ives

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 181 Mona Vale Road, 2075, St Ives, NSW, Australia

  • (02) 9212 8908

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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4.8

All reviews

(213)

32,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been bringing my cars to MyCar for…

I've been bringing my cars to MyCar for years across different locations, and they never disappoint! The customer service is always exceptional, and they consistently do a fantastic job on my vehicles. I highly recommend them to anyone looking for reliable and high-quality car service.

August 29, 2024
Rated 5 out of 5 stars

Great service!

mycar, St Ives NSW - I've never been to them before but was looking for somewhere close to work. They fitted me in straight away when I called as my brakes were grinding. So easy to deal with. When some other issues were discovered during their inspection they worked within my budget to get what really needed to be done for safety reasons done now and what could wait a bit. I'll definitely be back.

August 26, 2024
Rated 5 out of 5 stars

Great service at St Ives

Dan sorted a parking light globe issue for me quickly and without fuss and threw in a complimentary tyre shine despite my low cost job.

I received friendly and efficient customer service from MyCar St Ives.

Thanks Dan & team!

August 10, 2024
Rated 5 out of 5 stars

5 star experience…

What made my experience 5 star was the extremely helpful and friendly staff and the very quick service. I drove in on a Friday afternoon with a slow puncture. A nail was spotted immediately and puncture fixed all within an hour. I could not have been happier 😊

August 9, 2024
Rated 1 out of 5 stars

Rude older man no customer service and…

Rude older man no customer service and had a tantrum worthy of a 2 year okd

August 2, 2024
mycar Tyre & Auto - St Ives logo

Reply from mycar Tyre & Auto - St Ives

Hi Joanne​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Very happy with service at mycar in St. Ives

I recently had an urgent issue with my car that required immediate attention, and I couldn't have been more pleased with the service I received at St. Ives mycar Tyre & Auto. They were able to fit me in right away and promptly diagnosed and fixed the problem at a reasonable price. Overall, my experience with mycar was excellent, and I highly recommend them for anyone needing reliable and trustworthy auto repair services.

July 19, 2024
Rated 5 out of 5 stars

I am mechanically challenged

I stopped at the garage as the oil light on my new car had just come on and the car’s booklet specified a specific oil that had to be used which I could not find in the local servo. A showed the gentleman the specifications of the oil and he grabbed a liter and popped it into my car along with some friendly advice on my specific car and its requirements. Really great experience.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

Ben was absolutely fantastic, - took the time to explain why a light came on my dashboard even though it had nothing to do with the reason my car was there. So appreciated that he took the time and interest to do.

July 3, 2024

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