Have only strated at Stafford last year. Previously was at St Lucia Brisbane. At both locations experienced helpful courteous staff and mechanical staff. At both locations they went over and above in... See more
Location
Switch location434 Stafford Rd Corner of, Windorah Street, 4053 Stafford, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Trevor and his team offer great, service, are reliable and trustworthy. Exactly what I want and need when getting my car serviced and inspected as I have no idea about cars!! . He clearly explained to... See more
Since Toombul Shopping Centre closed due to flooding in 2022, I've been going to the Stafford location. From my years going to Toombul, and now Stafford I have always been satisfied with work carried... See more
Trevor at my car Stafford is the most helpful, professional manager I have ever dealt with, he always has customers feeling totally confident that you are being looked after and he is 100% ready to... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Stafford
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
434 Stafford Rd Corner of, Windorah Street, 4053, Stafford, QLD, Australia
- (07) 3215 8336
4.8
Excellent
456 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I booked and paid for a Log book…
I booked and paid for a Log book service and wiper replacement for my byd dolphin on line. When I dropped the car off they didn't know anything about the wiper replacement and kept referring to extras which I thought was the 12 month roadside assistance included when I booked. When I picked the car up the wipers had not been changed and I was charged an extra $36 to get them changed. I also didn't receive anything for the 12 month roadside assistance.
April 16, 2025
Reply from mycar Tyre & Auto - Stafford
Hi Don,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always wonderful service from Trevor…
Always wonderful service from Trevor and his team, very helpful with all aspects of servicing.
April 7, 2025
Cheerful professional service
On the day I was there all the computer systems were down nation wide. Steve and Michael handled all the enquiries professionally and politely whilst obviously under considerable pressure.
My tyres and wheel alignment was completed in the usual professional manner.
April 14, 2025
We found Mycar Stafford to be an excellent facility
We found Mycar Stafford to be very courteous and full of knowledge with my BYD ATTO3 40,000klm service and fitment of new tyres. Pricing was reasonable and turn around time excellent..
April 9, 2025
Great service
April 2, 2025
Honest, reliable & well priced
Whenever I call with the need of a service or there is an issue with my aging car the mycar Stafford are always helpful and as accommodating as they can be pending availability. Always honest and never condisending as some mechanics can be to those of us not fully engine savvy. Definately reasonably priced. I would highly recommend the team at Stafford.
April 9, 2025
Unprompted review
Fast and efficient service and good…
Fast and efficient service and good value for money
April 9, 2025
Stuck with a flat tyre and although booked out for the day they squeezed me in and fixed my tyre in quick time. Thanks
Stuck with a flat tire
April 8, 2025
5-star experience both times
These guys are great! Super friendly and everything was easy. It felt like you were getting country service in the city. The first time I booked online for a service. The next time I booked over the phone for tyres. Both experiences went exactly to plan.
April 4, 2025
Friendly staff great overall
Friendly staff, explained everything clearly and very helpful. Great service. Will continue to be a satisfied mycar customer.
April 1, 2025
Good Staff and Cost Efficient
Really friendly staff who were able to fit me in last minute. They explained everything and reasonable price for the service.
March 28, 2025
Great customer service
Great customer service, they took the time to explain the service and what they done. Great place to take a BYD for a service.
March 26, 2025
Professional team, Professional service
They guys were very accommodating, an error was made (on my behalf) when ordering the tyres - the team, at MyCar, called to advise me of the situation and were able to order in the correct sized tyre and have it fitted the same day……very professional!!
March 18, 2025
Great phone, quote & service
I phoned for a quote for 2 parts & spoke to a very helpful & knowledgeable man, who emailed the quote to me. As he had explained fully the parts & labour to me, plus quote was better than I previously received, I booked it on. The service desk was polite & nice too
March 4, 2025
This is the best place I have come…
This is the best place I have come across to look after my car. I trust them completely.
March 13, 2025
Friendly chatty
March 12, 2025
Courteous service and the work on my…
Courteous service and the work on my car was completed in good time.
February 27, 2025
Great service
Trevor and his team are the best they are always so friendly and it’s a great and reasonable price as well as fast service. I recommend mycar at Stafford I will be back for my next service
March 3, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.