Logan and Caleb and their team went far beyond what might be expected to support me with a lighting issue in my vehicle today. The job took much longer than expected because new parts were ever-so-sli... See more
Location
Switch locationStrathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500 Strathpine, QLD, AU
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See what reviewers are saying
The staff at Strathpine are so friendly and helpful, I've always had good experiences getting my car looked after. Ive had services, got new tyres and follow up on those and now repairs to my brake s... See more
Professional service by the Saturday staff who greeted me and serviced my car with new tyre and wheel alignment. Was easy drop off and collection in not time at all. I would have liked better servic... See more
I moved states recently, so settling in and having to find new providers for things, like car services, has been kind of daunting. It was super easy to book online. The manager, Logan, was very easy t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Strathpine
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Strathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500, Strathpine, QLD, Australia
- (07) 3215 8348
4.7
Excellent
510 reviews
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Upfront with what was required
Upfront with what was required, very friendly when booking in. And very happy with the work.
January 8, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
been coming and getting car serviced…
been coming and getting car serviced for a long time so I would not get any surprises, and my car would be looked after but this time I got a long list much to my surprise
January 14, 2025
Reply from mycar Tyre & Auto - Strathpine
Hi Colleen,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Had a wheel alignment done on my car…
Had a wheel alignment done on my car and took vehicle back as steering wheel was off centre. Have to rate Nathaniel’s ( manager ) customer service as extremely good. Very impressed and will use again.
January 13, 2025
Efficient and very helpful,polite staff
January 3, 2025
Create service the team at MyCar…
Create service the team at MyCar strathpine have been amazing solving the problem with my transmission
January 9, 2025
When I went to collect my vehicle there…
When I went to collect my vehicle there was no one in the office , I gently rang the bell on the counter and the gentleman that was in the back office at pickup of my vehicle was on the phone and I was happy to wait but I received an abrupt “I’m on the phone” . I didn’t say anything just waited patiently until a young gentleman was called into serve me. I think that gentleman’s name was Logan and was pleasant and while I was talking to him and asking questions the guy at the back yelled out the answer to my question over the top of the other person serving me. If he was so interested in the question get up and come out a speak directly to me. Not a great way to give great customer service.
January 2, 2025
Reply from mycar Tyre & Auto - Strathpine
Hi Peta,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great Service
Great service when unexpected issues arose. Able to get parts despite possible difficulty with an older car.
Fast, reliable, and the customer service was en point, nice manners.
January 8, 2025
Great service.
Great service.
I just had the basic oil change and going over on my car and it was worth it.
They also itemised a couple of minor things that they can fix as well.
Prompt affordable service.
Highly recommend
January 7, 2025
They were helpful and advised of 1…
They were helpful and advised of 1 minor issue immediately which was fixed and with no problem
They respected my request to take care with my car which they did
January 7, 2025
Good communication, work was completed efficiently and the car was driving well.
Good communication
December 30, 2024
Great Service
Had tyres replaced from a recent deal, tyres arrived early and was booked in quicker than expected. Will visit again, can recommend
December 27, 2024
Very good experience
Very polite, good communication and now I have a good mechanic that I can trust.
December 20, 2024
Same as last experience.
December 18, 2024
Excellent service
Excellent service. I would always go to our Strathpine branch, they really look after you and nothing is too much trouble.
December 20, 2024
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