In Regards Mycar manager Loki. He ticks all the boxes & always has for all aspects of customer service. I had gone away from mycar but I stuck my head in there one day soon Loki took over at Sunnyba... See more
Location
Switch locationSunnybank Hills Shoppingtown, Compton Road, 4109 Sunnybank Hills, QLD, AU
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See what reviewers are saying
The staff and service at Sunnybank hills was attentive and efficient, repairing the puncture in my tire as quickly as possible and getting my car back on the road so I could get back to work. I was of... See more
Loki was so helpful and they repaired my tyre very quickly. I felt as if I was their number one priority. I highly recommend this business and will be returning for all my tyre and mechanical repairs... See more
The service Sunnybank Hills MyCar Tyre & Auto provide is fantastic. Staff all very professional, extremely hard working, great attention to detail even when totally under the pump with walk in custome... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Sunnybank Hills
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Sunnybank Hills Shoppingtown, Compton Road, 4109, Sunnybank Hills, QLD, Australia
- (07) 3215 8338
4.7
Excellent
458 reviews
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Professionals
Friendly service and good communication. Car was ready on time. Gave advice that was requested about air conditioning serving.
Date of service 10/06/25
June 10, 2025
Great service and excellent customer…
Great service and excellent customer care. They were able to advise on other issues and gave me a quote which was of reasonable affordable
price.
May 31, 2025
The lads always have my back look after…
The lads always have my back look after your workers i jold them high in regard really appreciate their professionalism and proficiency
May 23, 2025
Excellent Service
I have always been with My car at Sunnybank Hills. They did all the repairs and logbook service of my car and I really appreciate how attentive they are to my car’s needs.
May 29, 2025
Great service and SO HELFUL
Great service and SO HELFUL. They go above and beyond any garage that I have ever used.
May 22, 2025
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Had my car serviced for its 120km service
Had my car serviced for its 120k service.
Customer service at the fron desk was NIL.
But have already paid for it so can’t do anything about it.
10 minutes after I got my car and parked at bunnings. The car wouldn’t start and when it did it would just suddenly stopped. Happenned three times.. luckily when i got it started drove it straight back to them to have it checked again and fixed.
I lost a days work just because of this and did not get any appologies at all for the inconvinience. They should have checked it thoroughly before releasing it back to me.
May 13, 2025
Reply from mycar Tyre & Auto - Sunnybank Hills
Hi Ian,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
No problems with the actual service or…
No problems with the actual service or their friendly service. However, repair quotes are always much higher than elsewhere. I had to take my previous repair to another garage as the quote was too high. This time Rice garage down the road quoted me for half. I have asked mycar are willing to price match which they are unwilling to do. Unfortunately this means I'll get my service and repairs elsewhere going forward.
May 16, 2025
had a bad experience this time
had a bad experience this time, I booked the time, which showed one hour for tyre replacement, so I asked one and half hours off of my work. When I got there, they told me it might take one to one and half hours and they would call me if finished early. But after one and half hours, could not find anybody doing my car and no one was in the reception, after I asked one of the workers, they told me they didn't even start yet. And when I asked them how long still needed, they were not happy to answer me. Also, I've left a message for tyre pressure check and also check up for others tyres, I don't think they checked. When I asked them, they said yeah yeah impatiently and even didn't know what I was asking about …And I actually had some other questions to ask, but they've already shown on their faces saying Do not want to answer! just leaving! … I used to have very good experience with Mycar, but not this shop, sunnybank hills, won't go there anymore. Staff there are not friendly, unapproachable
May 13, 2025
Reply from mycar Tyre & Auto - Sunnybank Hills
Hi Julie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service
Great service, quick turnaround, and very customer orientated. Good price, too.
April 25, 2025
Staff were great but inconvenience by supplier
Staff were great but I had to come back to fit one tyre because only 3 were delivered from Kumho and overall spent 2.5hrs altogether waiting for car.
Nothing was offered to make up for inconvenience otherwise it would be a 5 star review.
Good value for tyres with the sale that was on though.
April 30, 2025
Always great and efficient
April 29, 2025
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