We had a problem with the car's gear system. We left the car in their parking lot on Friday night. The next morning, we gave them a call and dropped off the keys. We got a call back on Wednesday morni... See more
Location
Switch locationCorner of Ballarat Road, and Harvester Road, 3020 Sunshine, VIC, AU
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See what reviewers are saying
Scheduled my 90,000 km logbook service online to take advantage of one of mycar’s amazing promotional offers. Layla was absolutely fantastic from the moment I dropped off my car to the time I picked... See more
Ordering and booking in the website was easy. They followed up with a call to check if I wanted a wheel alignment which i did. Tyres were very affordable. Staff were friendly and the support for the d... See more
It was very difficult to decide on spending more tham the market value of the vehicle but, decision was made and looks and feel good on driving the car. Stil early days to talk about the smelly runing... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Sunshine
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Corner of Ballarat Road, and Harvester Road, 3020, Sunshine, VIC, Australia
- (03) 8585 7167
4.8
Excellent
265 reviews
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They were very attentive to my car…
They were very attentive to my car issues and thoroughly explained the mechanism and what was potentially happening. Super friendly and nice staff. Highly recommend
September 26, 2024
Happy customer
Service was quick and convenient.
Finished within estimated time frame, no hassle.
Located next to shopping centre. The boys at Sunshine were done with the service way before I was done with my day out.
Thank you, I'll be return for my next service.
September 24, 2024
Great experience
Vinny and the team really looked out for me and took great care of my care. Very good people!
September 13, 2024
Excellent customer service
Excellent customer service. They were very attentive and showed me the problem that needed to be fix with clarity. They actually brought the car piece to explain more simply. I can't recommend enough.
September 19, 2024
Great friendly service and very helpful…
Great friendly service and very helpful would recommend to my friends
September 19, 2024
Always a great experience at sunshine…
Always a great experience at sunshine Mycar. Vinh is always really helpful, the work is completed quickly and the team is upfront and honest about cost.
September 18, 2024
Easy to communicate with
Easy to communicate with, no fuss, target times met with no hiccups, competitive pricing.
September 11, 2024
The manager was very helpful and…
The manager was very helpful and friendly . He explained what the car needed.
The work was completed before the required time asked for
The only reason I gave one less star was the seat covers were left in a dirty state with grease /dirt/ hand stains on them ..which I did speak to manager about and he got a worker to promptly clean them .
Would recommend disposable seat covers be used by mechanics to protect the customers seats in future ..
But overall very happy with service and price . Thank you
September 12, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The customer service was great
The customer service was great, however the suggested report for repairs was outrageously expensive and inaccurate, I have had another mechanical report and less than half the items that your people suggested that needed repairs actually need doing, so that is very disappointing that you try to misinform customers.wont be using this place again.....
September 11, 2024
Reply from mycar Tyre & Auto - Sunshine
Hi Geoff,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
We have passed your concerns onto our Operational management team to investigate any issues with the pricing on the quote provided.
Kind regards
mycar Team
Good Work with timely manner!
September 11, 2024
Excellent management
Vinhe always makes the visit to the Sunshine Store an excellent experience. Everything promised completed in a great timeframe and under the quoted price.
September 5, 2024
Service and timing belt change
I had a fair bit of various things done to my car and I was told what needed to be done and how much it would cost. I have a car that is just over 20 years old and at the moment need to keep it running as long as possible. The guys did a great job. They did my timing belt, and the car was running a bit sluggish. So I called back the following day and they adjusted the timing and now my car runs really well. I have not yet had a bad experience with the service at Mycar and will happily take my car there for future service. Thank you.
August 31, 2024
Reply from mycar Tyre & Auto - Sunshine
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
If you wish to discuss your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au.
Kind regards
mycar Team
Great service very friendly explaining…
Great service very friendly explaining everything that needed to be done with the car .
Would highly recommend.
August 24, 2024
Prompt support
Prompt support
Vinnie was very prompt, able to fit me in and provided advice and quote when I had an issue with tyre. Ordered replacement tyre and all sorted in 24 hours.
August 20, 2024
Great customer service thank you and…
Great customer service thank you and highly recommended
August 20, 2024
Great service!!
Fitted me in at short notice, friendly & price matched the original quote given.
Thank you very much 🙂
August 15, 2024
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