mycar Tyre & Auto - Sydenham Reviews 

505
TrustScore 4.5 out of 5

4.6

Watergarden Shopping Centre, Enter off Melton Highway (opposite McCubbin Drive), 3038 Sydenham, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service as usual.The staff at the Watergardens/Sydenham branch are honest and upfront, no hidden costs. I mistakenly engaged the window lock (which I never use) and thought the windows we... See more

Rated 5 out of 5 stars

MyCar Watergardens (Sydenham) Service was prompt and in fact Andrea was kind enough to accommodate my other car to change brake pads and disk same day. Much appreciated for helping with that even t... See more

Rated 5 out of 5 stars

The staff at taylors lakes were amazing in the care they gave my wife with taking her home after dropping off car to be repaired. The repair done was excellent. Car is running like a dream

Rated 5 out of 5 stars

Got my car serviced today The manager Gerin was very helpful and informative. My car need a few things done outside the essential service and suggested things I should do but didn’t force me to... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Sydenham

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Watergarden Shopping Centre, Enter off Melton Highway (opposite McCubbin Drive), 3038, Sydenham, VIC, Australia

  • (03) 8585 7153

4.6

Excellent

TrustScore 4.5 out of 5

505 reviews

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4.6

All reviews

(505)

35,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Issues highlighted

Some issues were highlighted during the inspection, but no accompanying photos or videos were provided as evidence. For clarity and transparency, could we request visual documentation to better understand the faults identified?

November 28, 2025
Rated 1 out of 5 stars

Bad service

I took in a tyre that had a puncture and was told that the mechanics were able to fit the tyre on my wife’s car when she picked it up the next day.
When my wife picked up the tyre she was told that they were too busy to put the tyre on for her.
It takes 5 minutes to put a tyre on.
I service 4 cars twice a year at My Car in Watergardens.
It was a disgrace that they didn’t fit the tyre for her!!!

November 25, 2025
Rated 1 out of 5 stars

according to my knowledge

I visited this workshop because I suspected my car needed a wheel alignment. Instead, the receptionist strongly encouraged me do a wheel balance also, assuring me it would resolve the issue. When the mechanic checked the car, he clearly stated that it did not need a wheel alignment. Despite this, the receptionist laughed and insisted that the customer—meaning me—had requested an alignment.

At the time of payment, he laughed again and casually mentioned that the wheel balance “should fix the problem,” even though I had already been charged for both services.

This experience left me feeling that the reception team lacks transparency and integrity. If you are not completely certain about what your car needs, I would advise avoiding this place.

November 17, 2025
Rated 5 out of 5 stars

Service

Great customer service and explanation on what extra repairs were required

October 21, 2025
Rated 5 out of 5 stars

Fast and helpful

The team were very helpful and communicative. Fast turnaround, and flexible options for picking up your car outside of work hours.

October 15, 2025
Rated 5 out of 5 stars

5 Star staff

From the guy at the reception to the guy who took my details and helped me out were great. I was waiting on the couch for the work on my car to be done but silently watching how they operated. They have been great in terms of customer service with ever customers, the consistency and their approach to everyone is great. Best experience ever at a service center

October 8, 2025
Rated 5 out of 5 stars

Great customer service

Very helpful with good advice that saved me money. Great customer service like this makes me really Appreciate the business, therefore will be a returning customer

October 6, 2025

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