mycar Tyre & Auto - Sydenham Reviews 

505
TrustScore 4.5 out of 5

4.6

Watergarden Shopping Centre, Enter off Melton Highway (opposite McCubbin Drive), 3038 Sydenham, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service as usual.The staff at the Watergardens/Sydenham branch are honest and upfront, no hidden costs. I mistakenly engaged the window lock (which I never use) and thought the windows we... See more

Rated 5 out of 5 stars

MyCar Watergardens (Sydenham) Service was prompt and in fact Andrea was kind enough to accommodate my other car to change brake pads and disk same day. Much appreciated for helping with that even t... See more

Rated 5 out of 5 stars

The staff at taylors lakes were amazing in the care they gave my wife with taking her home after dropping off car to be repaired. The repair done was excellent. Car is running like a dream

Rated 5 out of 5 stars

Got my car serviced today The manager Gerin was very helpful and informative. My car need a few things done outside the essential service and suggested things I should do but didn’t force me to... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Sydenham

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Watergarden Shopping Centre, Enter off Melton Highway (opposite McCubbin Drive), 3038, Sydenham, VIC, Australia

  • (03) 8585 7153

4.6

Excellent

TrustScore 4.5 out of 5

505 reviews

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1-star

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4.6

All reviews

(505)

32,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, positive customer service
Car was ready ready within timeframe and in great shape
Thanks to the team

March 20, 2025
Rated 2 out of 5 stars

The communication was bad

The communication was bad. I was told ot would be ready on the Friday but no one called when I tried to call on Friday noone answered. I called back Saturday and they couldn't find a part. I found one straight away and got it and delivered it to them. Because of the lack of communication I lost the person who wanted to buy the car now I have 30 days to find a new seller.

March 17, 2025
mycar Tyre & Auto - Sydenham logo

Reply from mycar Tyre & Auto - Sydenham

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Service was very good

Service was very good. Tyres were available at time of booking and fitting done when requested. in the few days that they have been fitted the tyres are exactly as described, quiet and good handling. Would have been 5 star except fitting took longer than promised. I would recommend My Car.

February 18, 2025
Rated 1 out of 5 stars

Deceived

I wouldn’t give 1 star, but no option to give zero stars. I was deceived.
Staff member quoted me over the phone, once work was completed, I was overcharged.

February 14, 2025
mycar Tyre & Auto - Sydenham logo

Reply from mycar Tyre & Auto - Sydenham

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Visiting from Tasmania

I was visiting from Tasmania and had a puncture in one of the new tyres I had recently purchased in Tassie. I took it to the Melton branch and they were so friendly and helpful, my tyre was repaired within 2 hours even though they were very busy and it was also under warranty so it cost me nothing. I couldn't ask for better service and this was 2 days before Xmas. 🙂

December 23, 2024

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