mycar Tyre & Auto - Top Ryde Reviews 

321
TrustScore 4.5 out of 5

4.7

B2 parking level, Blaxland Road and, Devlin Street, 2112 Ryde, NSW, AU


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Rated 5 out of 5 stars

Greg looked after the pink slip inspection very promptly and efficiently. Happy to return to mycar Tyre and auto for future car services.

Rated 5 out of 5 stars

Paul and Adam are highly professional, accommodative, modest and polite. I would highly recommend them for your next car service or any repairs, knowing that it's in the safest hands and within re... See more

Rated 4 out of 5 stars

After waiting to receive a call from you to inform me me about the arrival of Pirelli tyers, since 16/6, I contacted top ryde my car. Adam took my call; he was very efficient & courteous and got eve... See more

Rated 5 out of 5 stars

I rarely write reviews but the team at mycar tyre and auto Top Ryde (especially Mark) were so good that I had to put this review in. They gave me an awesome quote for my tyres and then told me all t... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Top Ryde

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • B2 parking level, Blaxland Road and, Devlin Street, 2112, Ryde, NSW, Australia

  • (02) 9212 8964

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

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4.7

All reviews

(321)

35,710 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly

Friendly, provided feedback on current status and future potential issues. Car ready at agreed time.

April 9, 2025
Rated 3 out of 5 stars

The tyres I paid for were fitted, but....

The tyres I paid for were fitted. The ride home was appalling. I checked the tyre pressure at home which should be a uniform circa 35 psi. They were all different: 47, 41, 37 & 35.
Also the wheels and tyres were filthy with some grey compound.

April 8, 2025
Rated 5 out of 5 stars

Friendly, honest and fast service

Friendly service, honest work. No unnecessary replacement of parts. Accurate and fast work. Chose to come here over the rude and dodgy Parramatta Honda service centre even though I'm still within my 5 year service period with them.

March 10, 2025
Rated 1 out of 5 stars

Was told the nail puncture repair would…

Was told the nail puncture repair would take an hour, arrive on time for my booking (2pm) only to be told it will be done by 5pm (triple the amount of time I was told).

I had made plans for the afternoon based on the information I was told, and had a non-negotiable meeting from 4-5pm, I also needed the car the following morning so waiting until the following day was not an option. I was then told that the team leave at 5.30pm sharp so would need to race back to get the car before they left for the day.

As a small business owner this put a lot of unnecessary stress and resulted in me going to Top Ryde three times that day, when it could have only been one trip. Had I been told the correct information from the start and would not have proceeded with the booking.

This is the second time I've been messed around by Top Ryde. The first time I went to change tyres, dropped the car and was walking 30 mins home only to be told they didn't had the tyres in stock and would need to wait until tomorrow. It's extremely inconvenient and the booking system between the stores and head office need to be fixed.

March 18, 2025
mycar Tyre & Auto - Top Ryde logo

Reply from mycar Tyre & Auto - Top Ryde

Hi JT​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

My pink slip was booked in and mechanic…

My pink slip was booked in and mechanic called in sick told i would get refund in 2-3 business days, been trying to call for days and no one will answer the phone. if someone can call me back so i can get my refund that would be great. Shara

March 10, 2025
mycar Tyre & Auto - Top Ryde logo

Reply from mycar Tyre & Auto - Top Ryde

Hi Shara,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Friendly service

I took my car in for a tyre service and they were super friendly, knowledgeable, and fast.
Very impressive!
Chris explained everything clearly and even threw in some free advice on how to make my tyres last, awesome customer service. These guys genuinely care about their customers, I’m sure to come back again

March 5, 2025
Rated 1 out of 5 stars

Slowest pink slip in history

Adam was nice and friendly… BUT I booked the car in for a pink slip at 9:30am (booking made weeks ago). My car didn’t actually get looked at until 10:40. I got it back at 11:20. Oh and why the inspector took it for a 20 min drive I’ve no idea. He was so slow and in no hurry. A customer should not have to wait 1hr 40mins for a pink slip. Terrible experience!!!

February 14, 2025
mycar Tyre & Auto - Top Ryde logo

Reply from mycar Tyre & Auto - Top Ryde

Hi Michelle,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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