Great service from Dino and his staff. Went out of his way to provide full tyre replacement & alignment at the best price available in the district. What a shame Company management don’t get behind h... See more
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What brilliant service! I was pleasantly surprised to discover that because I had bought my tyres from mycar torquay less than a year ago, they replaced my tyre (which had a nail in it) with a new on... See more
I had an amazing experience. I got sent a quote and immediately someone rang to explain it to me and highlight what should be done immediately and want could wait so I don't get overwhelmed. Was very... See more
Great customer service, great value and friendly helpful staff. Tyres were changed and car ready within a hour!
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Torquay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
20 Winki Way, 3228, Torquay, VIC, Australia
- (03) 8585 7175
4.8
Excellent
281 reviews
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Amazing team at the Torquay Mycar
Amazing team at the Torquay Mycar. Well done...you have a lifelong customer.
June 11, 2025
Great communication and service
May 24, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Mycar the terrible
Received and absolutely ridiculous list of faults for a RWC. Since when does a spare tyre get failed for rubbing marks on the sidewall or a tiny chip in the windscreen on the passenger side, out of the drivers field of view. Oh, you need a new tyre and a new windscreen. Totally untrustworthy. Do not go here, there a really good mechanics within a stones throw of these nondescript operators. Avoid and use the other mechanics, trust me you'll be better off.
May 24, 2025
Reply from mycar Tyre & Auto - Torquay
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Trustworthy Business
I was able to book a service on the day that I wanted and the owner was happy to apply a promotional discount that had just become available. I was notified when the car was ready to be collected and there were no issues. This is the car’s second service there and I am happy to continue with them in the future.
May 9, 2025
Alex and the team were great
Alex and the team were great. My car was fixed on time and communication was excellent. Thank you Alex.
May 3, 2025
Reply from mycar Tyre & Auto - Torquay
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Super fast and very good
Super fast and very good, car was ready 2 hours before pick up time
March 27, 2025
So convenient
Dropped off car. Notified when to pick up. Service done as explained.
Staff cheerful and helpful
March 25, 2025
Highly recommend
Friendly, efficient and value for money.
The staff at My at Yorquay always deliver exceptional customer service and my car runs like a dream. Thanks everyone!
March 4, 2025
Legends told me to come straight in…
Legends told me to come straight in after getting a screw in my tyre. Plugged the hole and didn’t even charge me. Too good.
March 1, 2025
Prompt same day service with…
Prompt same day service with professional customer service attitude…
February 11, 2025
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