New manager, this guy is honest and happy to take time to explain what the team had done and why. Also don't just put parts in and charge you, let you know before so you are aware of extra costs. I wo... See more
Location
Switch locationShell Coles Express Service Station, Corner of Cohen Street and Josephson Street, 2617 Belconnen, ACT, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team were absolutely amazing. It started as a simple tyre change after an accident to a lot more work but they did their best to get my car back on the road with in just over 24hrs. They were clea... See more
The mechanic have done a great job to my Citroen Picasso. They gave me feedback and suggested me about what to do in the following service. The price is good. One thing that you can improve is the pun... See more
A team you can trust! From the friendly bonhomie, the excellent standard of service and integrity of advice as to brand selection of new tyres!
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Town Centre
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Cohen Street and Josephson Street, 2617, Belconnen, ACT, Australia
- (02) 6129 8105
4.7
Excellent
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy, friendly and efficient
Easy to book and drop off, work done quickly and efficiently, prompt notification when car ready for pick up, friendly staff.
August 7, 2025
Very nice place to Go back for all your car needs.
The staff is very knowledgeable and very patient in explaining what is required for the car. They always give the best advice suits to you and your car by taking safety into the account.
July 25, 2025
Professional service and helpful…
Professional service and helpful advice.
I will definitely use them again.
July 18, 2025
Great Service
I am very impressed with the leadership, customer service and attention to detail at this branch!
July 12, 2025
Great service!
Great service and great quality of work. Was able to fit me in at short notice after a break down. Very happy overall.
Thanks Team!
May 8, 2025
no drama
one of the great man there always said "no drama" and the whole team intend to do so, awesome!
June 25, 2025
The staff are incredible they all…
The staff are incredible they all should get paid more
June 6, 2025
Great service and I am very impressed…
Great service and I am very impressed with how everything was explained to be. Will be back again. Ken Kemp
May 22, 2025
Fixed my tyre in no time at all
Fixed my tyre in no time at all, even though I wasn’t booked in. Thankyou
May 14, 2025
The people who work there
The people who work there. They are great at what they do and how they do it. As a woman I know nothing about cars but the gentleman is assisted me explained everything to me I a non-condescending manner. Didn't try sell me something I didn't need. For that, thank you. You now have a customer for life.
To me, that is customer service. Where people are treated equally and not be marginalised by gender/race/economy status. Thank you.
You have a customer for life.
May 6, 2025
Great job 👍
The mechanic have done a great job to my Citroen Picasso. They gave me feedback and suggested me about what to do in the following service. The price is good. One thing that you can improve is the punctuality. So the service can be finished on time, following the booking schedule. And also, can you please send me the invoice and the next service recommendation through email?
April 11, 2025
Above and beyond, outstanding customer service
The team were absolutely amazing. It started as a simple tyre change after an accident to a lot more work but they did their best to get my car back on the road with in just over 24hrs. They were clear on communication and took time to explain what needed to be done. As P plater new to cars I was so greatful for their patience, clear communication and absolutely amazing customer service. I will definitely be returning for services and will recommend the team at My Car Shell Belconnen.
March 12, 2025
Tyre's fitted with no issues
January 17, 2025
Customer service is always excellent
Customer service is always excellent, only reason its not a 5 star is they were a bit overly costly this last time, Just wondered if all the jobs were necessary.
January 13, 2025
Great Service!
Excellent communication, under promises and over delivers and the consultants recommendation actually saved me money.
December 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.