mycar Tyre & Auto - Umina Reviews 

258
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 1-3 Sydney Avenue, 2257 Umina Beach, NSW, AU


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See what reviewers are saying

Rated 3 out of 5 stars

Generally good communication about the service. Time keeping was an issue, the car wasn't ready at the agreed time due to staffing issues where one of the staff had to go to My Car Woy Woy as a member... See more

Rated 5 out of 5 stars

I have a 2012 Toyota RAV4 that had an intermittent starting problem. Symptoms pointed to the Fuel Pump being the source. Anton ordered the Fuel Pump and other necessary parts. He then found th... See more

Rated 5 out of 5 stars

John was amazing. I had my car rebalanced and tyre rotation at MyCar @ Salamanda Bay before returning to Sydney a month prior. Upon John's inspection, my tyres needed reblancing again, and... See more

Rated 5 out of 5 stars

This was very easy to have our cars serviced at My car Umina The manager was very pleasant to talk to about what our service requirements were needed. With an emails to remind us when the car was... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Umina

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 1-3 Sydney Avenue, 2257, Umina Beach, NSW, Australia

  • (02) 9212 8950

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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4.8

All reviews

(258)

32,220 reviews in the last 12 months

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Rated 1 out of 5 stars

24 hrs to a flat battery

Service was fine. Day after battery died and had to wait on the side of the road for near 2 hours!! Not what you want on New Year’s Eve!!

December 30, 2024
mycar Tyre & Auto - Umina logo

Reply from mycar Tyre & Auto - Umina

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Efficient and solid service

It is an efficient and solid service centre in Umina. The communication has always been good,they notify me on price, anything wrong that needs fixing and when the car is ready (earlier than I had requested for this service - so great) Good competitive price and can cover tyres and well as mechanical.
I have been using this Centre for the last 6 times my car has needed a service.
Definitely recommend

December 12, 2024
Rated 5 out of 5 stars

MyCar Umina Beach Wins!

MyCar at Umina Beach, had my car in and out promptly, for Rego Inspection, with friendly service staff. Couldn't ask for a better experience. Thanks!

December 10, 2024
Rated 5 out of 5 stars

Service

Prompt and good to deal with. Honest with appraisals and always provide sound advice. In my experience not looking to unsellable you needlessly.

October 28, 2024
Rated 5 out of 5 stars

Excellent experience with Mycar Umina…

Excellent experience with Mycar Umina Beach. While on an interstate trip my car developed a noise that I wanted checked out before continuing the journey. I called and was booked in next day, a Saturday morning, Bathurst weekend. My car was road tested immediately, up on the lift and the problem diagnosed. Diff oil was ordered, delivered and changed and the all clear given to drive back to QLD in a few hours. I had many questions and all were answered thoroughly. I couldn't have been more impressed. I no longer live on the Central Coast, but family and friends do, I'll be referring. Thanks again.

October 12, 2024
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