mycar Tyre & Auto - Wanneroo Reviews 

196
TrustScore 4.5 out of 5

4.7

Conlan Ave &, Wanneroo Road, 6065 Wanneroo, WA, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Recently we needed some repairs for registration. Wanneroo Mycar wrkshop was accomodating n transparent with quote. Good friendly service and awesome to deal with. MYCar completed repairs and we got o... See more

Rated 5 out of 5 stars

I booked my 10 year old Kia sedan purchased in May 2015 with 23k on the clock for a 30k log book service with 28.5k on the clock. The technician was most helpful and explained about the service and su... See more

Rated 5 out of 5 stars

The person who assisted us was friendly and, in our opinion, transparent on what our car needs. He didn't push or try to sell us services we don't need at the moment, so that's a plus. We had our... See more

Rated 5 out of 5 stars

The staff are very professional. Prompt service and informed me of problems before undertaking them. Value for money. Definitely recommend them.


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Wanneroo

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Conlan Ave &, Wanneroo Road, 6065, Wanneroo, WA, Australia

  • (08) 6330 7413

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(196)

35,705 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very informative

Very informative, helpful, gave me a lift home, rang me telling me that the problem was not what he first thought it was a lesser one so honest. All were cheerful. I like to see how they interact with other customers. All were treated with respect.

November 24, 2022
Rated 5 out of 5 stars

Excellent Service

Matt was pleasant and helpful when giving quote and booking a time.
Fast and efficient service- car running very beautifully

November 18, 2022
Rated 5 out of 5 stars

Great service

Even though they were busy, still managed to fit me in and recieved a call back when ready.

October 31, 2022
Rated 5 out of 5 stars

They were professional

They were professional. They did what I asked and more importantly didn't treat me like a "dumb blonde". They were happy to phone me during the service to inform me of what was needed etc. Excellent. Will definitely be back.

October 25, 2022
Rated 1 out of 5 stars

Waste of time

Don’t waste your time and money.

October 1, 2022
mycar Tyre & Auto - Wanneroo logo

Reply from mycar Tyre & Auto - Wanneroo

Hi Erin,
We are sorry to hear you have had a negative experience, and appreciate the time you have taken to leave feedback.
mycar Care Team

Rated 5 out of 5 stars

I needed an urgent tyre puncture fix…

I needed an urgent tyre puncture fix and they were very quick to assist. They fixed the puncture, pumped up all my tyres, even my spare and washed my rims. Amazing work. No extra cost, just amazing work so something so simple.

September 24, 2022
Rated 1 out of 5 stars

I had concerns driving my vehicle with…

I had concerns driving my vehicle with faulty steering. On discussing with the staff member he advised me it was the bushes therefore I booked my car in for this repair. He also asked if I needed a service so I also booked that at the same time.
On dropping of my car I gave a verbal approval to the staff member to go ahead and repair the bushes-no need to phone/text me for approval.
On collecting my car after leaving it there all day, all that was done was the service.
When I got home I phoned and the staff member denied I had booked in for the bushes to be done.

August 8, 2022
mycar Tyre & Auto - Wanneroo logo

Reply from mycar Tyre & Auto - Wanneroo

Hi Jessie,
We are sorry to hear of your negative experience, and we would like to investigate this one further. Can you please reach out to our care team at careteam@mycar.com.au with your rego and contact details and we will get to the bottom of it.
mycar Care Team

Rated 5 out of 5 stars

On time

On time, good price. Punctured tyre happily replaced free of any charge under their warranty.

July 28, 2022
Rated 5 out of 5 stars

MyCar, at the end of the week, performed a miracle.

I had my Suzuki Swift car serviced by a mobile mechanic franchise (it was overheating). The problem was not solved, they did some more work, I paid for it, but it did not solve my problem. They promised to come back on Friday 2nd job of the day. They did not come back as promised on a Friday, and when the mechanic finally answered and I was able to talk with him, he said they could only come end of the next week, then they hung up on me when I asked why they did not call me earlier to let me know. So I was stuck on a Friday mid afternoon with no working vehicle for the next week.

I called MyCar Friday around 2.45pm. He said he might be able to take a look Saturday if I drop the car of immediately, no promises but would try.

Not only did MyCar fix the problem (it was overheating), but the car was due a service and they were able to fit that in as well.

They were fantastic and saved my bacon. My work is 1 hours drive from home with no way to use public transport to get there and back.

I would give them 10 stars if I could.

Best service, no fuss, they just found the problem and fixed it.

July 18, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look