mycar Tyre & Auto - Waratah Reviews 

521
TrustScore 5 out of 5

4.8

Waratah Village Shopping Centre Cnr Turton Road and, Coolamin Road, 2298 Waratah, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I actively recommend this shop to everyone. They are always kind, supportive and professional. They never make me feel stupid or condescend to me. They always support options and education and have go... See more

Rated 5 out of 5 stars

Mitch picked up lower control arm issues on A Saturday afternoon on our car whilst driving to QLD from Victoria. Mitch showed care to emphasise unequivocally car should not be driven and patiently as... See more

Rated 5 out of 5 stars

After shift cable bush failed Saturday morning, one call to ok if car could be dropped of for work to be undertaken. No expectation that work would be completed Saturday leading into a long weekend.... See more

Rated 3 out of 5 stars

The staff are always friendly and helpful at "my car Waratah" and the service is predictable. I work nearby so there's added convenience. However, I have incurred staggering costs to service my car,... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Waratah

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Waratah Village Shopping Centre Cnr Turton Road and, Coolamin Road, 2298, Waratah, NSW, Australia

  • (02) 9212 8952

4.8

Excellent

TrustScore 5 out of 5

521 reviews

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4.8

All reviews

(521)

32,192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

They found an appointment quickly for me, were very accommodating with a drop off and pick up time and explained everything thoroughly and completed the work quickly so I could get my car back in time for school pick up

May 6, 2025
Rated 5 out of 5 stars

Great Customer Service

Such great customer service. We had a wheel alignment as part of our service which the tech wasn’t happy with how it drove 1st time so she did it again!

April 30, 2025
Rated 5 out of 5 stars

Quick & Easy Tyre Specialists

Cameron, and his trainee at the Waratah location did a fantastic job. From the moment I called to make an appointment Cameron was professional, polite and informative. The process was easy, the service was quick, and the staff went above and beyond and fixed a small issue I had with my windscreen wipers - not listed as a service given, but a great example of the little things. I would strongly recommend My Car Waratah to friends and family. Pricing was fair, service was fast & staff were funny.

April 30, 2025
Rated 5 out of 5 stars

Terrific workers

All the workers are terrific to deal with. I am an uber driver and absolutely need to rely on and trust these guys and gal's to do the right thing.

April 10, 2025
Rated 5 out of 5 stars

Improve your reception.

The boss needs to give the boys a break and get them a new phone/IT provider. Computer/lines down means poor customer outcomes and so much more pressure on your staff when they have much better things to be doing other than constantly checking if the line is up and running yet!!

April 15, 2025
Rated 1 out of 5 stars

We were told the wheels and tyres would…

We were told the wheels and tyres would be in by 1pm but they were not delivered, in the end we waited until 5.30 for the wheels and tyres to be replaced. Then we had to come back the next day because the car was pulling to to the left. They worked on the car for another hour and couldn’t fix it and told us to drive it for 1,000 and then bring it back

April 11, 2025
mycar Tyre & Auto - Waratah logo

Reply from mycar Tyre & Auto - Waratah

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Pink Slip

I booked my car in online for a pink slip. This was a simple, quick and easy process where I could select an available time that suited me and could also nominate a time to collect the car.
On the day, the MyCar centre was ready for me and completed the check under the nominated time and alerted me to something that wasn’t urgent but worth asking about at my next service (which they didn’t pressure me to book with them).
I have taken my car to MyCar a few times now and have always had a great experience and good reliable service for my car. Thank you.

April 9, 2025
Rated 4 out of 5 stars

Excellent and timely service

Excellent and timely service. I ordered my tyres online using my rego but there was something wrong with the size. The team quickly sources the correct size and fitted and aligned them in record time.

April 1, 2025
Rated 5 out of 5 stars

Quick spark plugs change

Booked me in at short notice did my spark plugs change first up and was finished by 9:30am
Gave me a seniors card discount which was a nice touch
Very happy with their service
I’ll be a repeat customer

March 28, 2025

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