mycar Tyre & Auto - Waratah Reviews 

521
TrustScore 5 out of 5

4.8

Waratah Village Shopping Centre Cnr Turton Road and, Coolamin Road, 2298 Waratah, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I actively recommend this shop to everyone. They are always kind, supportive and professional. They never make me feel stupid or condescend to me. They always support options and education and have go... See more

Rated 5 out of 5 stars

Mitch picked up lower control arm issues on A Saturday afternoon on our car whilst driving to QLD from Victoria. Mitch showed care to emphasise unequivocally car should not be driven and patiently as... See more

Rated 5 out of 5 stars

After shift cable bush failed Saturday morning, one call to ok if car could be dropped of for work to be undertaken. No expectation that work would be completed Saturday leading into a long weekend.... See more

Rated 3 out of 5 stars

The staff are always friendly and helpful at "my car Waratah" and the service is predictable. I work nearby so there's added convenience. However, I have incurred staggering costs to service my car,... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Waratah

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Waratah Village Shopping Centre Cnr Turton Road and, Coolamin Road, 2298, Waratah, NSW, Australia

  • (02) 9212 8952

4.8

Excellent

TrustScore 5 out of 5

521 reviews

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1-star

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4.8

All reviews

(521)

32,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service - fast, friendly and not over priced or trying to sell me anything I didn’t need.
Much appreciated.

October 4, 2025
Rated 5 out of 5 stars

Mitch looked after me.

Mitch looked after me.
The internet was down, so he couldn’t find my 4th tyre. I ended up with a different brand of equal quality and price. The process was hard for me, but Mitchell explained it all well , and allayed my fears. I’ve ended up happy and will return to MyCar next time.

September 29, 2025
Rated 5 out of 5 stars

Thankyou Mitch!

Had a screw in my tyre, heard a slight flapping sound and went straight to Waratah MyCar, walked in and showed a picture, Mitchell, who was there came straight out and looked at my tyre and took my keys straight away, had the tyre repaired in 20Mins! - I was able to get a coffee and enjoy the outside without the stress or worry!

Absolutely superb customer service and car maintenance service ever!
I don't go anywhere else, I always trust these guys they are absolutely wonderful and treat you as a human being and not a cash cow!

Will continue to keep coming back and leaving great reviews !

Thanks again team at Waratah MyCar!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely a 5 star review

Definitely a 5 star review, I cannot thank the staff at the Waratah store enough, they have gone above and beyond to help solve my car problems, highly recommended My Car to anyone needing assistance

August 15, 2025
Rated 1 out of 5 stars

Won't answer the phone

Won't answer the phone. I tried calling 3 times, but hung up after 10 minutes of terrible hold music each time.

August 14, 2025
Unprompted review
mycar Tyre & Auto - Waratah logo

Reply from mycar Tyre & Auto - Waratah

Hi David​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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