Always very happy with the service of MyCar Waurn ponds. They are through ,always on time with my car, They are very helpful at all times reception is always helpful and explain what needs to be... See more
Location
Switch locationWaurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216 Waurn Ponds, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MyCar Waurn Ponds were great in promptly booking us in to see if they could repair a punctured tyre that we'd purchased from them under their tyre care plan. Unfortunately the tyre could not be repair... See more
I recently had my tyres replaced at My Car Tyre and Auto in Waurn Ponds, and the experience was excellent. Even though the tyres I needed were out of stock, the team went the extra mile, picking them... See more
I had a great experience at mycar Waurn Ponds. The team were incredibly helpful, and they genuinely looked after me from start to finish. Everything was explained clearly, nothing felt rushed, and I... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Waurn Ponds
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Waurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216, Waurn Ponds, VIC, Australia
- (03) 8585 7169
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service people were good but quoted…
Service people were good but quoted things wrong with my car that really didn't need doing.
The personal support and the fair…
The personal support and the fair pricing for the service work
MyCar Waurn Ponds awarded 5 Stars
MyCar Waurn Ponds lived up to my expectations of excellent service and friendly and helpful staff. Store manager Michael was very respectful and helpful as he explained the work that needed to be carried out. His quote was clearly laid out and easy to understand. The front suspension work was completed efficiently and on time. MyCar deserve 5 stars for excellent customer service.
Great location
Great location, you can do the shopping while your car is being serviced. Friendly staff, everything explained clearly.
I was told it would take about 1 1/2…
I was told it would take about 1 1/2 hours and that’s how long it took.
We always have a great experience at…
We always have a great experience at mycar waurn ponds. Friendly, polite staff, great service ! We will always get our Tyers here! Thanks guys
Prompt efficient service
Michael and the team are constantly A1
Michael and the team are constantly A1. Thank you for making 'my car' services such an enjoyable experience.
The person i normally deal with is very…
The person i normally deal with is very upfront and doesn't fluff around. However the person i dealt with this time was telling me that i needed this and that, including a wheel alignment (i had about 3 in the past 2 years, which was strange). When i took my car to a different tyre place for a new tyre i asked them if i needed a wheel alignment and they confirmed that NO i didn't need one. I normally trust this place and have been taking my car here for years however I felt like i was being taken for a ride on this last visit which doesn't sit right with me.
Customer service
Reliable car service
Friendly approach by staff- service undertaken in a timely manner
Fast and and convenient :)
Fast and prompt service, easy drop off and pick up, friendly staff!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







