Always very happy with the service of MyCar Waurn ponds. They are through ,always on time with my car, They are very helpful at all times reception is always helpful and explain what needs to be... See more
Location
Switch locationWaurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216 Waurn Ponds, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MyCar Waurn Ponds were great in promptly booking us in to see if they could repair a punctured tyre that we'd purchased from them under their tyre care plan. Unfortunately the tyre could not be repair... See more
I recently had my tyres replaced at My Car Tyre and Auto in Waurn Ponds, and the experience was excellent. Even though the tyres I needed were out of stock, the team went the extra mile, picking them... See more
I had a great experience at mycar Waurn Ponds. The team were incredibly helpful, and they genuinely looked after me from start to finish. Everything was explained clearly, nothing felt rushed, and I... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Waurn Ponds
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Waurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216, Waurn Ponds, VIC, Australia
- (03) 8585 7169
4.8
Excellent
843 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful in a timely manner.
October 28, 2025
Great friendly service.
October 17, 2025
Great friendly service
Great friendly service. Clear advice and well priced. Also a v convenient location.
October 23, 2025
Great service
October 23, 2025
Amazing, honest, value for money
The guys go above and beyond looking at all aspects of the car beyond basic servicing requirements. Very impressed with their communication, after care and workmanship
October 10, 2025
Kept me update on the entire time…
Kept me update on the entire time through the RWC process.
October 7, 2025
Great overall experience.
Booking process is easy. On the day, they were prepared to accept the car and delivered it back to me at the time they promised.
October 14, 2025
Great service and communication!
Very courteous, everything is done with the customer satisfaction in mind. Very good communication and also great to be taken through the bill at the end.
I always go there and l will keep doing so . Thanks guys!
October 14, 2025
Friendly and efficient
October 13, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I recently took my vehicle in to have…work done
I recently took my vehicle in to have work done on it. I found the manager to be rude, aggressive, dismissive and totally unprofessional. I cannot recommend Mycar Waurn Ponds if you are looking for friendly service where the customer walks away feeling satisfied.
October 7, 2025
Unprompted review
Reply from mycar Tyre & Auto - Waurn Ponds
Hi Donald,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
automatic transmission fix
When my car’s automatic transmission failed, I had to have it towed to the nearest shop, which happened to be MyCar. I had never been there before, so I wasn’t sure what to expect. The team checked my vehicle first thing in the morning, and I was pleasantly surprised by how helpful and professional they were.
Conor, in particular, was amazing. As someone who isn’t very knowledgeable about cars, I really appreciated how clearly he explained everything. He took the time to walk me through the issues and followed up with a detailed email outlining the problems and a transparent quote. It made the whole experience much less stressful, and I felt confident knowing exactly what work was being done.
October 2, 2025
The service and politeness of the staff…
The service and politeness of the staff was a credit to them. They were very courteous and extremely efficient.
The work carried out on my car was handled professionally and promptly.
October 2, 2025
Mycar Waurn Ponds are the best!
I always have a great experience at Mycar Waurn Ponds. Michael and his team are fantastic! I always get an honest opinion, reasonable quotes and the work is of a very high standard. Even though it's often busy, nothing is too much trouble. Thank you! much appreciated 👏
September 21, 2025
Fantastic efficient service, clear process to follow and work to budget.
Always so efficient and clear at waurn ponds. Such good service and communication. My car was humming beautifully after they were done.
September 17, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.