mycar Tyre & Auto - Wendouree Reviews 251

Always friendly and helpful, honest and trustworthy.

This location is chronically short-staffed, relying on fill-ins from other stores, which leads to major mistakes. I was originally quoted three days to complete two repairs. Instead, they repeatedly ordered the wrong parts, kept my car for over a week, and only finished one job before telling me to take my car somewhere else for the remaining work. Because of their continuous mess-ups, I had to pay out of pocket for a rental car. When I asked who was responsible for these extra costs, I was told they couldn't help me. I will say the manager is genuinely nice; he mentioned he desperately needs extra staff but is having no luck finding anyone. However, his hands seem tied, and the overall experience was highly frustrating and cost me unnecessary time and money.

Quick efficient informative knowledgeable and courteous

Great service from the guys in Wendouree

Easy to work with, amazing service!

The staff was so helpful and polite. Nothing was too much trouble .

Supportive customer engagement, efficient problem resolution

Staff very where very courteous,I had a my car serviced and new tyres put on explained everything. I didn’t have to wait all day for my car , prices where excellent for both service and tyres.

Great service and friendly staff. I would recommend and have already done so to friends and family.

Great service. Affordable. Fast and efficient. Friendly

I went in because on my dash board it keeps saying low tire so I went and put air in it the next day it came back on my dash board low tire so I assumed my tire has a puncture so I make a appointment with them saying this and they say come in tomorrow so I did they seemed nice when I left my keys but when I came back to see what the problem was they were nothing but rude and condersending towards me they didn't tell me what the problem was they just said any more problems don't come back here go to delacombe I would advised all females not to come to the Stockland mycar as they are rude and treat you like your dumb and guess what the low tire is still on my dash board if I have an accident I hold them responsible.

First time using the Wendouree store. Great customer service, friendly staff. Upon pickup they explained the service, and were very knowledgeable overall. Highly recommend. Will be back on a regular basis.

Efficient and worked to the quote. Car ready on time. Just no mucking around.

Everything from the booking system to the drop off of my car for servicing to the phone check-ins to the final pick up after completion of the service was amazing. The manager who I dealt with was so friendly and committed to helping me understand everything he was doing and even added in things that I completely forgot about but meant to ask about and he was never grumpy when I asked questions and talked through the issues he found with the car. My little Mazda 2 is running the best she ever has and I'm very grateful for the service I got at my car Wendouree. Highly recommended the team there for anything car related. They are amazing.

The service was completed quickly, and the staff, particularly Travis were excellent to deal with.

The staff provide a quality service and whom I feel are honest in their dealings.

Car was ready on time and all work performed as expected.

The whole experience was clear, calm and professional

Easy to arrange online. Good payment options. Staff very friendly. Job done quickly. Very happy.