Had a wheel alignment and 2 tyres recently changed at mycar Werribee, and was lucky to be serviced by Heath. He was fantastic—professional, honest, and super helpful. He explained everything clearly,... See more
Location
Switch locationPacific Werribee Shop B027, 250 Heaths Road (Cnr Barber Drive), 3030 Werribee, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had the pleasure of having repairs and service done on My FG Falcon XR6. Service, rocket cover gasket, four disks and brake pads. I also got four new Continental tyres fitted, balanced and a w... See more
Good service, I regularly take my car here and can trust the workmanship. The team kept me updated on completion time. When originally booked, I selected an earlier pick up time, however when dropp... See more
I always use Mycar snd have never had any issues. They always call if they come across any issues, which isn't often as they are so affordable to be able to keep up with all required services. The pe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Werribee
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pacific Werribee Shop B027, 250 Heaths Road (Cnr Barber Drive), 3030, Werribee, VIC, Australia
- (03) 8585 7165
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Repaired the tyre puncture and also…
Repaired the tyre puncture and also fixed my charging port issue quickly. Thanks team for the quick fix.
My father passed recently and he did…
My father passed recently and he did all the organising for maintenance on the car for mum, and his ,last month mum had 2 flat tyres in a week, she wasn't sure where to go or what to do, I suggested mycar in Werribee so she can drop it off and stay at the shops until finished, the tyre prices were fair and the service was excellent, we also had a standard service done and were given a quote on other things needed attention to, we said we would think about it before going ahead, mum was unwell for a bit afterwards so we hadn't had a chance to decide but 6 weeks later we decided to go ahead with the other maintenance, even though the original quote was expired, they quoted a new price and kept it the same, so grateful to the team, wish I remembered all of your names, but thankyou so much to all of you at mycar Werribee
Excellent work and good communication
Friendly staff and very helpful but did…
Friendly staff and very helpful but did miss the grease leaking ball joints on the front of the car.
The insurance company declined the…
The insurance company declined the quote.
The diagnosis was not accurate
The rates were tooo high
I took the car to other auto n tyre
Their diagnosis was different atleast by 50%
And rates cheaper for the same few items.
So, ended up getting my volkswagan multivan fixed at other place.
This feedback I am giving only on your request on a good note.
So that your franchises improve your services and bring your prices reasonably down
Friendly service
Friendly and prompt service. Quick to deal with my car problem and fixed it straight away.
I rang and they fitted me in to the…
I rang and they fitted me in to the time that suited me.
Good communication before and after the…
Good communication before and after the service.
👍great communication in regards to the…
👍great communication in regards to the work that was completed.
There always helpful and always ring to…
There always helpful and always ring to let me know whats going on
As always the service was done in a…
As always the service was done in a timely matter and what needed to be done explained to me
Don’t believe them if they say no appointment necessary
My wife contacted MyCar at 4.10pm Tuesday to book an appointment for Thursday as my van was leaking window washer fluid. The guy insisted no need to make an appointment and to bring it in Thursday morning. Bring the van in Thursday morning after doing the morning drop off with the kids - guy behind the counter stated not possible without an appointment, pushing me to book for Friday even after telling him that the person on the phone Tuesday said no appointment necessary. Absolutely appalling - would have given zero stars if possible. Guy wasn’t empathetic - just kept chewing his gum and looking at the computer like I had wasted his time. Won’t be back.
Was told throughout the process what…
Was told throughout the process what needed to be done and given call once the call was ready.
Quick response & tyre repair!
Overcharging
I booked online and made full payment in advance but still I was charged $40 saying that you paid $40 less. It's ridiculous, I do not have an option of part payment while paying online then how can I pay less and I have online payment receipt which shows I have paid full amount.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







