The guys and gals had a go at fixing my issues but unfortunately couldn’t but didn’t charge me a thing and gave a me a reference to someone else who might be able to help! Legends!
Location
Switch locationWest Lakes Mall, Enter off Turner Drive, 5021 West Lakes, SA, AU
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See what reviewers are saying
It has always been a pleasure dealing with the staff at My Car Tyre & Auto services at West Lakes SA. In previous years it was K Mart. The service for Tyres & Servicing of our Outlander was handled i... See more
I appreciate the always efficient, professional approach at MyCar West Lakes. The concierge is always friendly and helpful, their communication is great, they plan ahead so they have any parts needed,... See more
I take my hat off to Luke ! Took my Mercedes in for an air conditioner regas and was told there was a deeper problem with the compressor. Luke put me on to another business that could do the repai... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - West Lakes
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
West Lakes Mall, Enter off Turner Drive, 5021, West Lakes, SA, Australia
- (08) 8198 8202
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Friendly reliable and honest service
Always good front desk staff with good…
Always good front desk staff with good value for money service costs
Excellent customer service when the car…
Excellent customer service when the car battery was flat. Staff so helpful to start the car and replace old battery. Would highly recommend.
Excellent customer service
Excellent customer service - from booking the car to the in person service.
Great Service
Great, friendly service from mycar West Lakes. Going above and beyond recently - many thanks
Professional and friendly.
I take my hat off to Luke !
I take my hat off to Luke !
Took my Mercedes in for an air conditioner regas and was told there was a deeper problem with the compressor.
Luke put me on to another business that could do the repair and informed me there was no charge for their diagnosis.
I then inquired on mycars general servicing prices and was very impressed!
Well done Luke ..you have me as a new customer going forward !!
Great, friendly service from knowledgeable staff...
The technicians were well-versed in my car, were efficient in servicing and were about to provide valuable information about issues to be aware of. The staff member that interacted with me at the counter was even kind enough to provide estimations of likely costs to remedy issues that are likely to affect my car in the future. Will definitely include mycar in quoting for these repairs.
They left my car way out in the West…
They left my car way out in the West Lakes car park unlocked after the service
The manager Luke from MyCar was so polite and…
The manager of MyCar was so polite and helpful and have so say very efficient. We didn’t have to wait long to have our new tires fitted and now we are having a safe smooth ride.
The communication was awesome
The communication was awesome. Explained all that needed to be done, keeping me up to date. Luke was exceptional. No surprises. Happy to have finally found somewhere I feel I can trust.
Great service
Customer service and advise given was excellent. Have used mycar previously and the experience was the same, hence my repeat business.
My vehicle service only took 1h and 30…
My vehicle service only took 1h and 30 mins, i dropped the vehicle at 08.00am and received a text message at 10.30am advising me it was ready to collect.
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