The guys and gals had a go at fixing my issues but unfortunately couldn’t but didn’t charge me a thing and gave a me a reference to someone else who might be able to help! Legends!
Location
Switch locationWest Lakes Mall, Enter off Turner Drive, 5021 West Lakes, SA, AU
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See what reviewers are saying
It has always been a pleasure dealing with the staff at My Car Tyre & Auto services at West Lakes SA. In previous years it was K Mart. The service for Tyres & Servicing of our Outlander was handled i... See more
I appreciate the always efficient, professional approach at MyCar West Lakes. The concierge is always friendly and helpful, their communication is great, they plan ahead so they have any parts needed,... See more
I take my hat off to Luke ! Took my Mercedes in for an air conditioner regas and was told there was a deeper problem with the compressor. Luke put me on to another business that could do the repai... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - West Lakes
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
West Lakes Mall, Enter off Turner Drive, 5021, West Lakes, SA, Australia
- (08) 8198 8202
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We sent our car in for road worthy…
We sent our car in for road worthy check before driving off to Sydney. We were being greeted by a guy name Luke. He was friendly, professional and took the time to explain to us on the brake pad plan as we just had ours changed with my car auto at west lakes. The service provided by Luke was fantastic. I would highly recommended them to anyone who wishes to service their vehicles to pay them a visit . Keep up the good work guys 👍
It was an overall pleasant experience
It was an overall pleasant experience, very friendly and professional. They tell you what will happen and roughly how long it will take, and all with a smile and pleasant manner.
I highly recommend them 🙂
Great communication and low prices.
Always looked after well
Luke and the team were fantastic at…
Luke and the team were fantastic at diagnosing the issue and offering me a solution. Car wan back on the road the same day. Superb!
Friendly informative staff
Friendly informative staff, good service and well priced
Very accommodating and helpful with…
Very accommodating and helpful with their information.
Always amazing
Always amazing, fantastic fast efficient service and great customer service. Highly recommend 👌 👍 👏 🙌 😀
Car was ready on time as promised and…
Car was ready on time as promised and service was friendly and not pushy.
Had new tyres fitted
Had new tyres fitted. Booked online. Easy drop off, job was done before the scheduled time and I received a phone call and text alert. Staff were great and informed me about warranty and free tyre rotations. Great!
Only issue was their website didn’t work in Firefox or Edge. Had to install Chrome.
I bought a car at auction without…
I bought a car at auction without seeing it in person and they looked over the car for me. Diagnosed a few issues which have now been resolved and car is now driving perfect. Great service and knowledgeable staff so have no complaints whatsoever
Constantly astounded by the great…
Constantly astounded by the great customer service I receive at mycar west lakes. In a world where there is very little.
Very efficient and professional…
Very efficient and professional experience from moment of booking vehicle to the completion of work. Thank you Luke and Team.
Shit service.I went there and he told…
Shit service.I went there and he told me he would ring for a price to get the part to fix my car and get back to me.Its been a week now and no phone call.Bad customer service.
My straightforwrad service took 4.5hrs!!
My straightforward service took 4.5hrs!!! I had pre-booked but somehow last minute bookings for the Black Friday tyre sales were prioristed (which was never communicated to me). I was told I would have my car back by lunch time but it wasn’t ready until nearly 2pm! I wasted my whole day waiting for my car to be finished and I had to reschedule other appointments. A very disappointing experience.
Problem not fixed
I spent $1638.00 on this trip and I am not satisfied that the problem identified has been fixed. The car veers to the left and has chewed out 2 perfectly good tyres. Mycar West Lakes is convinced they have rectifed the problem but both my wife and i are sure it hasn't, We have another car 1 year old that goes perfectly straight - this one doesn't.
They listen
I've been expecting completion of job a bit early but I undertand that there was a pre-Christmast rush.
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