mycar Tyre & Auto - West Perth Reviews 

151
TrustScore 4.5 out of 5

4.5

Shell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005 West Perth, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I booked at the subiaco workshop but rocked up to the West Perth one in error. My keys were taken anyway, all the while being reassured it was fine- they could sort it from here. Between the two... See more

Rated 5 out of 5 stars

The service was effective, efficient and your team pleasant and knowledgeable. I was also impressed at their willingness to listen and advise on a noise in the vehicle for no extra charge. Esse... See more

Rated 5 out of 5 stars

I would like to thank the Mycar Tyre & Auto - CE West Perth shop personnel for the excellent service they provided to me and my wife yesterday, November 12. We ran into unexpected issues with our ca... See more

Rated 5 out of 5 stars

I always have a great experience at mycar Tyre & Auto. The staff are incredibly friendly and always happy to help. As a woman, I feel well looked after and confident that my car is in safe hands - I'v... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - West Perth

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Thomas Street and Wellington Street, 6005, West Perth, WA, Australia

  • (08) 6330 7401

4.5

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.5

All reviews

(151)

32,165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Misleading diagnostic and recommended…

Misleading diagnostic and recommended solutions. Paid for the recommended transmission service only to keep having issues. Turned back on their word and said they were trying to try the most obvious fix.

February 24, 2025
mycar Tyre & Auto - West Perth logo

Reply from mycar Tyre & Auto - West Perth

Hi Arunim,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

On time

On time, no hidden costs and seems like good people.
The only negative was not being able to opt out of promotional emails at the time of booking, must be done in person, for me it roused suspicion but the team are great.

February 17, 2025
Rated 3 out of 5 stars

The staff were great but the little things needed attention.

The staff I dealt with were very nice. I had some problems with the service book stamp being put in the wrong page not corresponding to the correct service, I had a dashboard light appear on picking up the car and the tyres needed air, I thought would have been checked in a full service. The dashboard clock was also 10 minutes out. The things I think could be improved is the presentation of the car - at the very least being restored to its original state when it was dropped off. It was annoying trying to readjust the height and seat position when driving off, trying to find my radio station again that had been changed, and the overwhelming stink of petrol/oil that still permeates the car interior after 2 days. However, the staff were very nice and polite when I went back to get the air and dashboard light and service book fixed up.

February 14, 2025
Rated 5 out of 5 stars

These guys made it so easy to book in

These guys made it so easy to book in! My tyres were SO overdue and it was something i’d been putting off for months (i’m just a girl haha) but after seeing how easy that process was, i’ll definitely be replacing them on time in future.

January 24, 2025
Rated 3 out of 5 stars

You did not arrange the invoice for…

You did not arrange the invoice for novated lease car.

January 13, 2025
mycar Tyre & Auto - West Perth logo

Reply from mycar Tyre & Auto - West Perth

Hi Kazunori​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I had the pleasure again dealing with Gayan

I had the pleasure again dealing with Gayan and the team at My Car and Tyre, and I couldn’t be happier with the service! From start to finish, Gayan was professional, friendly, and incredibly knowledgeable.

Not only did they help me find the perfect tyres for my car, but they also went above and beyond to ensure everything was done promptly and to the highest standard. The pricing was fair, and the quality of work was top-notch.

It’s rare to find such honest and reliable service these days, and Gayan truly stands out for his exceptional customer care. I’ll definitely be recommending My Car and Tyre to all my friends and family.

Thanks again, Gayan, for making this such a smooth and pleasant experience!

January 2, 2025
Rated 1 out of 5 stars

Do not use

Took my car in for brake repairs. Noticed afterwards the handbrake wasn’t working well. Parked on a hill and the car just rolled. Cannot park on any slope. This was not an issue before the repairs. Took it back in to get it looked at, they didn’t want to look at it until I insisted it was unsafe. They ‘fixed it’, no charge, and assured me it was safe, but the car still can’t be parked on a slope and the handbrake has no effect if used to try and stop. I don’t think they actually did anything to the brake. Will have to get it checked by another mechanic. Very disappointed.

December 20, 2024
Unprompted review
mycar Tyre & Auto - West Perth logo

Reply from mycar Tyre & Auto - West Perth

Hi Stephanie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service, fixed everything for the agreed price with no aggressive upselling that some other mechanics do. Will definitely be back!

December 17, 2024
Rated 5 out of 5 stars

Prompt helpful service

Blew up my tyre and was running late for a meeting. The guys at mycar were quick to help and changed my tyre. Great service and friendly staff!

December 13, 2024
Rated 5 out of 5 stars

Excellent service by the Mycar Tyre & Auto - CE West Perth shop

I would like to thank the Mycar Tyre & Auto - CE West Perth shop personnel for the excellent service they provided to me and my wife yesterday, November 12. We ran into unexpected issues with our car and, without a prior appointment, went to the West Perth Mycar shop for assistance. The staff sorted out our problems on the same day, which was a big help for us as we live about 70 km from Perth and my wife is pregnant. They fixed the technical issue with our car in a very professional and fast manner, and we feel very grateful.

Kind regards, Peter

November 12, 2024
Rated 5 out of 5 stars

Exceptional Service and Competitive Pricing - Highly Recommend!

I always have a great experience at mycar Tyre & Auto. The staff are incredibly friendly and always happy to help. As a woman, I feel well looked after and confident that my car is in safe hands - I've been using them for years. Their pricing is competitive, and they’re always upfront about any costs. It’s so reassuring to know I’m getting quality service every time I visit. Highly recommend them, thank you!

October 11, 2024

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