mycar Tyre & Auto - Windsor Reviews 

308
TrustScore 4.5 out of 5

4.5

Shell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181 Windsor, VIC, AU


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Rated 4 out of 5 stars

Had a RACV tow to My Car Windsor as car was struggling to accelerate to 80 kms. Something to do with the ignition. Problem was resolved.

Rated 5 out of 5 stars

I was looked after well as always. Service completed and I was informes of a couple of pending repairs required and best time frame to complete. Battery and wiper blades indicated requiring replacemen... See more

Rated 5 out of 5 stars

They are always friendly, accommodating and easy to deal with. They explain everything clearly and give you options before going ahead and fixing things that aren't urgent. They have even given me rea... See more

Rated 5 out of 5 stars

Kenny at MYCAR Chapel Street Windsor couldn’t be more helpful. He guided me through a not only mechanical requirements to my car that needed fixing but also found fractured petrol tank missed by insur... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Windsor

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181, Windsor, VIC, Australia

  • (03) 8585 7113

4.5

Excellent

TrustScore 4.5 out of 5

308 reviews

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4.5

All reviews

(308)

35,710 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

The manager went above and beyond to get a flat tire changed for me when they had no space in their schedule. I had come off an international flight to flat tire and was due to drive to Sydney the next morning. I wasn’t having much luck ringing different mycar stores with the manager, and he decided that he would just get it done for me. Please pass on my gratitude. He is an asset to your company.

October 16, 2024
Rated 5 out of 5 stars

Impressive service

I found the girl at reception to be attentive and helpful. The price was reasonable and the feedback re the extra work my car is in need of was explained carefully ad patiently.

October 8, 2024
Rated 5 out of 5 stars

Above and beyond

There was a few issues, not my car’s fault. But they went above and beyond. They took me home, when the repair was delayed and dropped the car off. Couldn't be happier with Windsor My Car.

October 5, 2024
Rated 5 out of 5 stars

Quick, cheap fix for flat tyre

Called to get my flat tyre repaired, I was able to bring it in next working day. Tyre repaired and refitted with balance and spare returned to the car within 1.5 hours. Very cheap too and friendly staff.

September 28, 2024
Rated 5 out of 5 stars

Incredible experience

Incredible experience! The individual who assisted me upon arrival had all my details ready, as he had noted my registration while I was driving in, showcasing his efficiency and quick thinking.

He is truly an invaluable asset to your company, and I hope he is recognized and compensated for his exceptional efforts.

Additionally, the individual who changed the wheels was incredibly friendly and did an outstanding job.

September 19, 2024
Rated 5 out of 5 stars

Fantastic

booking, drop off , pick up we’re all easy and professional. They were even so honest as to give me a refund for services pad at booking that were not required on my vehicle! Fabulous service.

September 18, 2024
Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. Only add on cost to the quoted service was a wheel alignment, so all good .so much cheaper than the quote I received from Range Rover which is important in this economical climate

September 17, 2024
Rated 2 out of 5 stars

Took my car to the Windsor (Vic)…

Took my car to the Windsor (Vic) location to get a new tire fitted. When I went to pick up my car, I noticed the hubcap of my front passenger wheel had fallen off and was lying next to the car. I also noticed that someone had left my passenger door ajar (it was not fully closed) which meant that the inside light was left on all day which blew out the car battery. I couldn’t start my car so luckily the store had to jump start my car in order for it start.

As a customer, you expect to have your car all ready to do and drive off without any hassle, but this didn’t happen. Just shear laziness from the mechanics who work there

September 5, 2024
mycar Tyre & Auto - Windsor logo

Reply from mycar Tyre & Auto - Windsor

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Windsor my car very helpful.

Windsor my car very helpful.
Not only they sorted my car out they also recommended a scratch repair shop.
The receptionist was really helpful we had a good chat
Thanks guys!

September 11, 2024
Rated 5 out of 5 stars

Lady Tyre Repairer was the best

They were so quick and lovely. The lady tyre repairer was the best and I liked how she made me feel not stupid for not knowing anything about tyres. The guy that put my spare tyre in was good too, he showed me where my sub woofer was, never knew that... things you learn repairing a tyre. Thanks so much mycar.

September 10, 2024
Rated 5 out of 5 stars

Great Service

They kept me up to date on what needed doing, I also asked for an additional job, which they were happy to attend to. the staff were friendly and efficient.

September 4, 2024

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