Buying an iPad cover can be tricky, there are so many different sizes & options. My Case Covers made the whole experience so easy. The quality of the case & screen protector was also excellent quality... See more
Company replied
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I accidentally ordered the wrong size phone cases, and returning my items and receiving the correct ones were a very easy experience. I am especially grateful to Joanne, whose email manner and kindnes... See more
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Ordered to phone covers/cases and one tempered glass screen protector. Supposed to be sent with australia post tracking. It wasn't, and the $12 screen protector turned up shattered like a car windscre... See more
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I ordered a shockproof cover for my new Oppo A5 5G mobile phone. It was exactly what I wanted and fits perfectly and most impressive factor was that I received it within 2 business days of placing... See more
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Company details
Written by the company
Established in 2015, we are an Australian online retailer, dedicated to providing affordable phone and tablet accessories for our customers. Our aim is to offer quality products, a pleasant purchasing experience, accompanied by exceptional customer service. Based in Sydney, all stock is located in our Sydney facility.
Contact info
7/3 Warrah Street, 2067, Chatswood, Australia
- support@mycasecovers.com.au
- mycasecovers.com.au
4.6
Excellent
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joanne is very lovely and kind…
Joanne is very lovely and kind representative. Handled all my queries with patience and solved my issue with delivery of product.
Will do business again.
Thanks
December 19, 2023
Unprompted review
Reply from myCaseCovers
Thank you for your amazing feedback, Kusha! Your 5-star review motivates us to keep pushing forward and we can’t wait to welcome you back for another outstanding experience. Merry Christmas and Happy New Year!
Highly recommend myCaseCovers.15.12.23
I am delighted with my phone case covers! On receiving the first one, I returned to order a 2nd. The products are exactly as they appear on the website, they are impressive and stylish in their design and suede-like finish, with preferrable, more elegant colour choices for me, and perfect finishing. The site was easy to navigate, the purchasing process was quick and easy, and delivery was very prompt. When I did encounter a delivery problem with my 2nd order, customer support was equally prompt in trying to resolve the issue for me; showing concern and going to considerable lengths to ensure I received my order with minimum fuss for me. I'm very impressed by myCaseCovers, their products and genuine customer care.
December 15, 2023
Unprompted review
Reply from myCaseCovers
Thank you for choosing us and for the incredible 5-star rating, Deborah! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We hope to see you again soon!
Well done guys
The first part of my experience was slightly irritating - it seemed to be taking a long time for my Ipad case to arrive and the only message was "it was shipped" by AusPost. When I reached out a replacement was immediately sent by express post - arrived the day after the original parcel. I expected to return the replacement but was offered it as a gift. Thanks guys
November 8, 2023
Unprompted review
Reply from myCaseCovers
Thank you for the 5-star, Ruth! We are glad that we managed to delight you with the standards of our services. Your feedback is highly appreciated. Please let us know if there is anything else we can improve in the future. Thank you for shopping with us, stay safe!
Excellent service.
Excellent service.
Item was exactly what I ordered.
Kept me informed all the way.
November 2, 2023
Unprompted review
Reply from myCaseCovers
Thank you so much for taking the time to leave us a 5-star review, Geoff! 😊 Very much appreciated!
Great prompt service
Great prompt service, Joanne was so helpful. Will be a returning customer.
October 30, 2023
Unprompted review
Reply from myCaseCovers
Thank you, Jennie! We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to improve, please let us know. Enjoy your day! 🙂
Really happy with the product
Really happy with the product. Works well and is of good quality.
Easy to use website and very helpful customer support from Joanne when I made an enquiry to understand how the shipping was going.
September 27, 2023
Unprompted review
Reply from myCaseCovers
Thank you, Marc! We appreciate your feedback and are delighted to know you're happy with our products and services. Your satisfaction is our top priority, and we look forward to serving you again soon. Have a great day!
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