My Cat Grass Reviews 372

EDIT- Communication is poor, they lied about sending a second parcel to replace the “lost” one, luckily it did arrive but a simple email saying it should be with you without lying would’ve been enough. We had an issue with Royal Mail failing to deliver before the 21st of April. When we reached out to My Cat Grass, without hesitation, they sent a replacement parcel! We’ve ordered from here before and never been disappointed, and if our cat approves, well that’s all the matters, because cat! Excellent products and Excellent customer service! Would highly recommend My Cat Grass to anyone with cats.

There are very few places where you can buy quality ready grown cat grass. Our Buddy is more than slightly under the weather at the moment, but hasn't left the grass alone since it arrived. 😊

Good quality grass, good quality box, my cat loves it!

It’s the second time I had to ask for my delivery although I have a subscription and should receive it automatically. They don’t respond to your mail but do send the grass after the reminder/request

My Cat Grass has helped reduce the problems our cat was suffering from fur balls enormously and the cat grass station looks super-stylish in our kitchen too!

Lovely grass, Squeaks started eating straight away.

Absolutely ridiculous, im 10 days in without no dispatch notice or confirmation. Ive tried contacting the company to no avail.

First time ordering from this site. Arrived when stated and in well protected packaging.

grass looks great to me...but cats not very interested...hope they will get the idea soon....t

Order placed on 25th Feb, received on 17th March - not exactly 5-7 day shipping. Helpful info inside though and look forward to growing

Great Product, always good service and high quality. My cat loves it and helps with her digestion.

Very good, quick and efficient service. Easy to navigate around the website.

Order not received. You ring and no one answers the phone. No response to emails.
Shocking customer service.
I would like my goods delivered or a refund.

Dpd didn't deliver at all. I contacted MyCatgrass but received no response

Arrived before date expected very well packed easy instructions now need to wait for it to grow I would highly recommend and will be buying again
Thank you

I received a fault spray bottle, it had a hole in the bottom. Paid for 24hr delivery and order was delivered a week later. Sent an email but had no response

Very good grass cats went straight too it

Quick delivery, as ordered - and my dog loves it! I wanted to make sure he wasn't eating grass that had been peed on by multiple other dogs on his walks and this is just right.

TERRIBLE SERVICE- I paid for an overnight service st more than 8£. I received my order more a week later. WHY? because somewhere hidden on their website it states that whatever price shipping you pay you will receive the grass when it will be grown. so it could take 2 weeks or more to receive your order! I asked for a shipping refund. obviously refused! terrible customer service for a grass that you pay 18£. a piece of advice, grow yor grass yourself! better quality and faster than their for half the price!