MyChefKnives.co.uk Reviews 

418
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This company is a complete scam. Bought a knife set from them and got an error message saying ''there are no available payment options for your location, please contact us to make alternative arran... See more

Rated 4 out of 5 stars

Very happy with 11cm Sabatier purchased to replace one we’d used almost daily for 30 years but had lost when travelling. Pleasantly surprised by the free knife with our purchase (under £20). Prompt en... See more

Rated 4 out of 5 stars

Victorinox bread/pasta knife. Great knife, extra length 10" model) and sharpness makes itot excellent at slicing bread. Hadn't realised that actual knife was coming from France. Not a problem in... See more

Rated 3 out of 5 stars

Good range of equipment. The saw and blades I ordered were delivered quickly and were well packaged. Unfortunately, one of the items, a 'Pradel' meat saw had been badly finished by the manufacturer (s... See more

Company replied

Company details

  1. Home & Garden

About MyChefKnives.co.uk

Information provided by various external sources

Florent, William, and the team of MyChefKnives invite you to discover the large selection of kitchen knives available on our website. We offer you a wide variety of Japanese knives, butcher knives, and much more! If you need any advice, do not hesitate to give us a call :)

Contact info

3.1

Average

TrustScore 3 out of 5

418 reviews

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3.1

All reviews

(418)

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Rated 5 out of 5 stars

Great service and price

Great service and price. The item came from France so took a few days but I was informed on the exact time of delivery. Would definately buy again. Highly Recommended

October 22, 2020
Rated 5 out of 5 stars

Excellent Service

I am delighted with the Butchers set. I received the set in a very robust case which give me somewhere to keep them safe especially when the grandchildren come around.

Very fast delivery from ordering.

Excellent customer service.

October 16, 2020
Rated 5 out of 5 stars

Really good knives

Bought the Koi filleting/ boning knife and the bread knife.
Excellent, well balanced and sharp knives.
A joy to use. Would highly recommend.

October 13, 2020
Rated 5 out of 5 stars

Quality product

Very good delivery time and delivered when promised.
Really great knives which we will use when we travel as the case will keep them safe and clean.

October 9, 2020
Rated 5 out of 5 stars

I bought these for my adult son's…

I bought these for my adult son's birthday. He's a keen amateur cook and I wanted to buy him something really special. He was delighted with the knives and I was very pleased to be able to buy such a good quality set of knives at a reasonable price. Very pleased and looking to see if I can afford some for myself now!

October 7, 2020
Unprompted review
Rated 1 out of 5 stars

Wrong item received.

October 5, 2020
Unprompted review
MyChefKnives.co.uk logo

Reply from MyChefKnives.co.uk

Hello Stella,

Thank you for your review.

As discussed over the phone and through email, you actually did receive the right knife that you ordered on our website. You claim to have ordered a knife from "FABERWARE", but we do not even sell any product from that brand on our website.

Perhaps, there was some sort of misunderstanding whilst placing the order, and you thought that the Pradel Excellence knife that you received was the same one as it looks similar. However, we confirm to you that the knife that you ordered is exactly the knife that you received, so no mistake was made on our side.

Given that your feedback does not represent an accurate experience of what happened with your order, we would appreciate if you modify your review to better show your true customer experience.

Should you have any further inquiries, please do not hesitate to contact us by sending us an email to hello@mychefknives.co.uk.

Kind regards,

Team of MyChefKnives.co.uk

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