Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, polite and patient. Made sure I was clear in all information when I questioned. I feel they genuinely look out for your welfare ,only small negative is that it does take time to... See more
Company replied
My Claim group are working very hard to redeem those overpriced charges from various banks and brokers. 5 Star for their efforts and for keeping clients up to date on matters unfolding
Company replied
Just had a call from Lucy at My Claim Group, regarding my previous complaint about using their commercial partners Consumer Rights Solicitors. Lucy explained everything and apologised for lack of re... See more
Company replied
Company details
Written by the company
My Claim Group Are A Claims Compensation Specialist. Who work tirelessly to achieve the right outcomes for our clients. Our bespoke technology allows us to identify potential claims immediately and providing you assurance that your case will be dealt with efficiently. Our vision is to be the UK’s first choice for compensation claims, keeping our processes clear and simple for our clients. Getting the right resolutions for all involved.
How can I check if I'm eligible to claim?
Written by the company
- 1. We’re making some updates to our advertising and sign-up processes.
- 2. As part of this, we’ve agreed with the FCA to temporarily pause new customer sign-ups while these updates take place.
- 3. This won’t affect our existing customers. Your claims are still moving forward, and our team is working hard behind the scenes everyday.
Contact info
Unit 8a, Ashbrook Business Park, M22 5LB, Manchester, United Kingdom
- 08007563986
- info@myclaimgroup.co.uk
- myclaimgroup.co.uk
Check to see if you are owed
4.4
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Seems to have taken ages to get here…
Seems to have taken ages to get here and if it happens and I get sent ant compensation, then the starting will go up.
June 27, 2026
Reply from My Claim Group
Dear Margaret,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
From the submission of the initial…
From the submission of the initial claim, I received advanced informàtion of how it would be administered with a point of contact to consult with if for any reason any difficulties or questions needed clarification. I must admit everything stated in the process has been very straightforward and as helpful that it could be. My wife and I are both elderly have medical long term illness, some of which has no cure and this was taken into consideration and further help proferred if we needed assistance.
We are reasonably organised and have not required that welcome offer which was very considerate and thoughtful. The process that has been created to solve the unexpected damage has been clear and simple to understand who is going to do what service and when. I have covered the damaged area with tarpaulin and heavy securing straps to prevent any water infiltration or seepage which has been successful in preventing any further costings of damage to be considered. The assessor was very thorough and notified us of his visit arranging specifically to avoid any clash with our medical appointments thoughfully. His visit with a building advisor also helped by explaining how the damage could be repaired and a possible time schedule once the claim has been resolved with the very helpful Insurers, who again kept us fully notified how things were progressing, making the problem less stressful for us. Overall the whole thing has been very professionally managed and a credit to all the various people who have been very considerate to us.
Thank you very much.
June 27, 2026
Reply from My Claim Group
Dear Mr Fitch,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Told me exactly what I needed to know…
Told me exactly what I needed to know very polite person on the phone first rate
June 25, 2026
Unprompted review
Reply from My Claim Group
Hello,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
EFFICIENT AND HELPFUL COMPANY.
The Company is keeping me informed when they have any news for me but don’t overload me with emails. When I ring they are always polite, helpful and friendly.
I feel I can trust them to be honest with me.
June 25, 2026
Unprompted review
Reply from My Claim Group
Dear Amanda,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
This company informs you they have…
This company informs you they have contacted previously but the email must be invisable
May 22, 2026
Reply from My Claim Group
Dear Anita,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
I spoke to Hannah
I spoke to Hannah. She was very polite, friendly and helpful. She explained everything clearly & concisely.
June 24, 2026
Unprompted review
Reply from My Claim Group
Dear Amanda,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
The claim group advisor was very…professional
The claim group advisor was very helpful understanding and sorted my query very quickly
June 24, 2026
Reply from My Claim Group
Hello,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Reply from My Claim Group
Dear Gayle,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
My claimsgroup,first class company.
Just had a very informative phone call with a very kind lady at
"MY CLAIM GROUP"
Seems a very good company, and helping me with my claim,s on many purchased vehicles.
Thank you (MY CLAIM GROUP).
June 24, 2026
Unprompted review
Reply from My Claim Group
Hello,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Reply from My Claim Group
Dear Ann,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Reply from My Claim Group
Dear Janet,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Reply from My Claim Group
Dear Neill,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Just spoke with Zara who helped explain…
Just spoke with Zara who helped explain the status of my claim
Excellent service very well explained and a wonderful helpful manner
Very good company
June 23, 2026
Unprompted review
Reply from My Claim Group
Dear Mr Mariani,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Easy to follow instructions only…
Easy to follow instructions only downside was trying to sign it!!!!!awful
December 12, 2025
Reply from My Claim Group
Dear Norma,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve.
If you require any assistance, please do not hesitate to contact us 😊
Keeping me informed and updated about…
Keeping me informed and updated about my claim . If I remember rightly when I purchased Peugeot I used British Credit Trust not Barclays for the finance.
June 23, 2026
Reply from My Claim Group
Dear Mr Day,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Excellent service from very friendly…
Excellent service from very friendly and helpful staff dealing with my claims. Thank you!
June 23, 2026
Unprompted review
Reply from My Claim Group
Dear Mr Greener,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
My Claim group are working very hard to…
My Claim group are working very hard to redeem those overpriced charges from various banks and brokers.
5 Star for their efforts and for keeping clients up to date on matters unfolding
June 22, 2026
Reply from My Claim Group
Dear Marie,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Reply from My Claim Group
Dear Ms Fox,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
The return call was dealt with…
The return call was dealt with quickly.
Also the gentleman answered all my questions and was most curious and patient with me.
Date was 22nd June
Couldn't change it from 6th.
June 22, 2026
Unprompted review
Reply from My Claim Group
Dear Diana,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Dear Marcel,
Thank you so much for leaving us a review based on your experience so far and for your patience. We really appreciate the positive comments 😊
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