Parts were ordered on 10/21, have not been received. Package tracking shows that they are still in Zagreb, Croatia. Attempts at freeing the stuck package via your customer service have been ineffect... See more
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Sourced 16" Style 5 center caps -- have not tried fitting them up yet. I bought a set of 3-D printed from someone else, and the printed locking parts broke/crumbled (very poor quality) - hopefully t... See more
Company replied
Made an enquiry which was responded to quickly and then made an order. Status updated on regular basis. Great product .. fits well and a very fast dispatch and international delivery … 4 days... See more
Company replied
Extremely communicative when shipping company delivered to wrong pickup point ( not My Classic Cars fault), and was in the phone with the shipper immediately. Package was well packed, and my order was... See more
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Company details
Written by the company
MY Classic Parts is an online platform that offers a wide variety of products and informative reading materials to classic car enthusiasts, so they can enjoy a seamless experience for all their car needs. Offering high-quality car parts and accessories, MY Classic Parts is a unique brand, where we prioritize our customers' feedback and satisfaction above all else
Contact info
Business Center, Sharjah, Publishing City-Free Zone, Sharjah,, United Arab Emirates, 0000, Dubai, U.A.E.
- 0559116707
- Mauricio.azar@hotmail.com
- myclassicparts.com
4.4
Excellent
67 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MY Classic Parts
Dear Stephan,
Thank you for your fantastic review on Trustpilot! We're thrilled to hear that our delivery was fast and met your expectations. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Great communication and customer…
Great communication and customer service! Package arrived fast, and best part is the product is amazing!
July 4, 2023
Reply from MY Classic Parts
Dear Mishel,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our communication and customer service. We take pride in providing excellent service to our valued customers like you. It's also fantastic to know that your package arrived quickly and that you're enjoying the amazing product. We appreciate your support and hope to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Very friendly and helpful
Very friendly and helpful. Very fast processing. Fast shipping and good quality.
June 19, 2023
Reply from MY Classic Parts
Dear Ergun,
Thank you so much for taking the time to share your wonderful experience with us on Trustpilot! We greatly appreciate your kind words and are thrilled to hear that you found our team to be friendly and helpful.
We pride ourselves on providing efficient and fast processing, so it's fantastic to know that our efforts were noticed. Delivering your order promptly is a top priority for us, and we're delighted that you were satisfied with the speed of shipping.
Moreover, we're glad to hear that the quality of the product met your expectations. We strive to offer only the best to our valued customers, and your positive feedback reaffirms our commitment to maintaining high standards.
Your five-star rating and glowing review mean the world to us. If you have any further feedback or suggestions, please don't hesitate to reach out. We're always here to assist you and ensure your satisfaction.
Thank you again for choosing our services. We look forward to serving you again in the future!
Great company
Great company! Quality products and very helpful in answering my questions. Very fast delivery aswell
May 22, 2023
Reply from MY Classic Parts
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our company. Providing quality products and excellent customer service is our top priority, and we're glad that we could assist you with your questions. We also strive to ensure speedy delivery, so we're happy to hear that you received your order quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope to serve you again soon!
A friend recommended & i am very glad he did!
A friend of mine recommended their products and I am so glad I followed his recommendations...
Ordering was so easy, I got an update on my shipment at every touch point and they were very responsive to every question I had.
They have great product quality and amazing customer service. Great value for money when it comes to product quality, packaging, sales process, and responsiveness.
I can't recommend them enough and will definitely order whatever I need through them in the future.
All the best...
March 8, 2023
Unprompted review
Reply from MY Classic Parts
Dear Bassel,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a positive experience with our products and services.
It's always wonderful to know that our customers appreciate the ease of the ordering process. We understand the importance of keeping you informed every step of the way, and we're glad to hear that our updates were helpful.
Providing excellent customer service is a top priority for us, so we're delighted that we were able to address all your questions promptly and to your satisfaction. We strive to maintain the highest standards when it comes to product quality, packaging, and the overall sales process, and we're glad that you found value in these aspects.
Your recommendation means the world to us, and we're honored that you plan to continue ordering from us in the future. We look forward to serving you again and providing you with the same level of exceptional service.
Thank you again for choosing our products and for sharing your positive experience. If you ever have any further questions or need assistance, please don't hesitate to reach out.
Wishing you all the best!
Warm regards,
If I could give this company 6 stars I…
If I could give this company 6 stars I would!
Great communication, brilliant product and super fast delivery.
Would definitely use them again without any hesitation!
May 21, 2023
Reply from MY Classic Parts
Dear Laura,
Thank you so much for your fantastic review! We are thrilled to hear that your experience with our company exceeded your expectations. Your kind words about our communication, product, and delivery speed mean the world to us.
We strive to provide outstanding service and top-notch products to all our customers, and we're glad to know that we hit the mark with you. Your satisfaction is our ultimate goal, and your positive feedback motivates us to keep up the good work.
We would be absolutely delighted to serve you again in the future. Whether you have any more orders or inquiries, please don't hesitate to reach out to us. We'll be more than happy to assist you with anything you need.
Once again, thank you for your glowing review and for choosing our company. We truly appreciate your support and look forward to serving you again soon!
Best regards,
Reply from MY Classic Parts
Dear Nenad,
Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear that our passion for details and commitment to providing the best cars has resonated with you.
At MY Classic Parts, we strive to deliver exceptional service that is fast, precise, and accurate. We believe in going the extra mile to ensure our customers' satisfaction, and it's wonderful to know that we have met your expectations.
Your support and positive feedback motivate us to continue delivering outstanding experiences to all our customers. We look forward to serving you again in the future and providing you with the same level of excellence.
Quick shipping and good products...!!
April 4, 2023
Reply from MY Classic Parts
Dear Udo,
Thank you so much for taking the time to leave us a positive review. We are thrilled to hear that you received your order quickly and that you are happy with the products you received.
At MY Classic Parts, we strive to provide the best possible shopping experience for our customers, and we are delighted to hear that we met your expectations. Your satisfaction is our top priority, and we are grateful for your support.
If you have any questions or concerns in the future, please don't hesitate to reach out to us. We are always here to help.
Thank you again for choosing MY Classic Parts. We appreciate your business and look forward to serving you again soon.
Extremely helpful, very professional
Honestly speaking, I have not come across a another company who puts this much time and effort into helping a customer, bearing in mind my orders were not particularly large either. You could clearly tell that these guys have a passion for cars and took it upon themselves to get involved with my project and get me the best parts at the best prices. The way the parts were packed for shipping was really above and beyond to ensure the parts remained unscathed.. I cannot say enough, so pleased and grateful for the extra help and general advice too. 100% will always go to these guys first whenever I need anything in the future. Keep up the good work!
March 31, 2023
Reply from MY Classic Parts
Thank you very much for taking the time to write such a wonderful review! We are thrilled to hear that you had a great experience with our team and that we were able to exceed your expectations. We take pride in providing excellent customer service and we're delighted that our passion for cars and dedication to getting you the best parts at the best prices was evident throughout the process. It's also great to hear that you were pleased with the way your parts were packed for shipping and that you found our general advice helpful. We appreciate your loyalty and look forward to serving you again in the future. Thank you for choosing us and for your kind words!
Excellent personal service. Arrived on time and product was first class. Some free items thrown in also.
Excellent service and questions answered promptly. Arrived very quickly also.
March 17, 2023
Reply from MY Classic Parts
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our personal service to be excellent and that your product arrived on time and was of first class quality. We always strive to provide exceptional service and ensure our products meet the highest standards, so it's great to know that we were able to deliver on this for you.
We are also glad to hear that you appreciated the free items we included in your order.
Thank you for your kind words about our prompt communication and fast delivery. We know how important it is to receive your order quickly and we are committed to making sure this happens for every customer.
Once again, thank you for choosing our company and for your glowing review. We look forward to serving you again in the future.
Great communication…
The communication between the company and the customer was top-notch. Excellent service was present from initial inquiries to the shipment of the products. I knew how my order was progressing overseas. The correct items were received quickly, well packaged, and without damage.
March 15, 2023
Reply from MY Classic Parts
Thank you Kevin for taking the time to provide feedback on your experience with our company. We are delighted to hear that our communication met your expectations and that our service was excellent from start to finish.
We take pride in ensuring that our customers are kept informed throughout the entire ordering process, and we are pleased to know that you felt confident about your order's progress overseas.
We are also thrilled to hear that you received your order quickly, well-packaged, and without any damage. We understand that receiving your order in perfect condition is crucial, and we strive to ensure that every item is packed with care to minimize the risk of damage during shipping.
Thank you again for your feedback, and we look forward to serving you again in the future.
Will use MyClassicparts again,
Great service and very prompt delivery. I'm going to use Myclassicparts again.
March 12, 2023
Reply from MY Classic Parts
Dear Michael,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and that our delivery was prompt.
At Myclassicparts, we strive to provide excellent service to our customers, and we're delighted to know that we met your expectations. Your satisfaction is our top priority, and we're glad that our efforts to deliver a seamless experience were successful.
We appreciate your loyalty and your intention to use our services again. We can't wait to serve you in the future and continue to meet your expectations.
If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're always here to help.
Thank you again for your kind words and for choosing Myclassicparts. We look forward to serving you again soon!
Best regards,
Reply from MY Classic Parts
Dear Bill,
Thank you so much for taking the time to leave us a five-star review! We're thrilled to hear that you had a positive experience with our international transaction service and that you found it fast and easy to use. We understand that international transactions can sometimes be a daunting task, which is why we strive to make it as seamless and straightforward as possible.
We're also happy to hear that our communication was great throughout the transaction. We believe that communication is key to ensuring a smooth and stress-free experience, so we're glad we were able to provide that for you.
Thank you again for choosing our services, and please don't hesitate to reach out if you need any assistance in the future.
Best regards,
Really good quality!!!
November 27, 2022
Reply from MY Classic Parts
Thank you Enes for your feedback. We are delighted that you liked our products. We hope to be at your service again soon.
Incredible speed to send the goods
Incredible speed to send the goods. Serious and very professional company
November 21, 2022
Reply from MY Classic Parts
Dear Joe,
Thank you so much for your wonderful rating and review! We are thrilled to hear that you were impressed with the speed of our delivery and found our company to be serious and professional.
We take great pride in providing fast and efficient service to our valued customers. Our team works diligently to ensure that orders are processed and shipped as quickly as possible without compromising on quality. Your recognition of our efforts is truly appreciated.
Maintaining a high level of professionalism is of utmost importance to us. We strive to create a positive experience for every customer, and we're glad that our commitment to professionalism shone through during your interaction with us.
We genuinely value your feedback, and we're grateful for your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help!
Thank you once again for choosing our company and for taking the time to share your positive experience. We look forward to serving you again in the future.
Best regards,
Quick Response
Replying with honest mistake within business Im hoping as my order is on its way
November 4, 2022
Reply from MY Classic Parts
Dear Martyn,
Thank you for your feedback. We value all our customers inputs and we appreciate your understanding through out this transaction.
Product Quality and purchase experience
the quality of the products, the packaging, the overall simple and friendly user experience is outstanding. Keep the good work, definitely will buy again.
October 11, 2022
Reply from MY Classic Parts
Dear Mohamad,
We appreciate and value your feedback. Thank you for your friendly and genuine interaction through out. We cannot wait to be at your service in the near future.
Reply from MY Classic Parts
Dear Roberto,
We are delighted to receive your genuine feedback and we appreciate the time you took for this comment.
Thank you
e30 Cluster Conversion
The E30 cluster conversion is easy to install and looks absolutely stunning. The front and rear badges are in a top quality and look OEM. The delivery was fast and tracking numbers were provided. A++++
October 5, 2022
Reply from MY Classic Parts
Hello Alexander,
We are extremely grateful that you took the time to send us your feedback about our products. I read through your feedback carefully, and loved every single bit of it, Customer satisfaction is our top priority and we are thrilled that you valued our products – it means the world to our entire team!
Thanks once again and looking forward to hearing more from you.
Best Regards
MY Classic Parts
Your Passport for Being Unique!
E24 headlight wipers
The purchasing experience and product delivery was very good. The packaging of the product is very professional and memorable especially when buying a product for a classic car. Very well done, thank you.
September 9, 2022
Reply from MY Classic Parts
Dear Norman,
Thank you for your feedback and comments. We appreciate your business.
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