MyCounselor.Online Reviews 

856
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the professional and incredibly caring staff for providing insightful guidance, practical tools, and a safe, welcoming space for personal and relational growth. Clients also deeply appreciate the convenient virtual session scheduling process, prompt meetings, and highly responsive customer support teams that make the entire journey smooth. However, some customers also noted that a few individual sessions felt lacking in deep emotional connection or suffered from uncoordinated plans. A few reviewers expressed frustration over certain aspects of meetings and raised concerns regarding counselor qualifications.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep appreciation for their counselors' empathy,... See more

Service

Consumers find service to be positive, highlighting clear expectations and helpful guidance from counselors.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

856 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(856)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Online counseling really works

Peter was great. He prayed with me before and after. He was insightful and asked questions that made me think about things in a different way.
He was also able to guide me with spiritual issues. He was encouraging. And he was able to give helpful resource suggestions.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amys was very compassionate but at the…

Amys was very compassionate but at the same time realistic and tough. She was very committed to seeing me through this difficult time. But most importantly I feel like I grew alot through our short few months of meeting. She worked well with my busy schedule and I will recommend her in the future.

June 4, 2025
Rated 5 out of 5 stars

Exactly what I was praying for!

I had a wonderful experience from start to finish with MyCounselor. Within days of starting the process I had an appointment made with a therapist, whereas locally I was looking at 12 weeks or longer. The intake counselor found me just the right therapist to work with. My therapist, Amy, was warm, caring, and provided sound, Godly, advice. She challenged me to search through my emotions and thoughts as we talked and made me feel very safe to do so. Her heartfelt prayers at the end of each session were very genuine. I was sad to see our sessions come to an end as I enjoyed talking to her, but I also know it meant I was on the path of healing and restoration which was exactly what I was looking for.

May 27, 2025
Rated 5 out of 5 stars

GREAT EXPERIENCE

Megan is kind, compassionate, and patient. I am thankful for the bond we formed over the last year and the work she helped me do so I could be a better version of myself. Through her help, I was able to heal from a past trauma and come out of survival mode.

My overall experience with MyCounselor was positive from the initial intake until I reached my goals. The staff was very kind and helpful. Rescheduling appointments was easy. I highly recommend MyCounselor to anyone at a roadblock in their life or anyone needing help to process past trauma.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

I Didn’t Need Rescue. I Needed Reflection. If You’re Curious About Counseling, Start Here.

I didn’t come to MyCounselor.Online in crisis—I came out of a desire for growth, reflection, and better self-understanding. Working with Peter was one of the best decisions I’ve made. His presence was calm, thoughtful, and incredibly insightful. He had a way of asking the right questions at the right time—helping me recognize patterns, name internal narratives, and slow down long enough to actually feel and process what was going on beneath the surface.

Throughout our sessions, I gained a deeper understanding of how I show up in the world, how much I tie my value to performance, and how little space I often give myself to simply be. Peter helped me approach these realizations not with shame, but with curiosity and compassion. I’m walking away with language, clarity, and tools I’ll carry with me for a long time. I’m deeply grateful for Peter—and for a platform like MyCounselor.Online that makes high-quality care so accessible.

May 12, 2025
Rated 5 out of 5 stars

Top Notch Christian Counseling

MyCounselor.Online is convenient, excellent, and God-centered. I have recommended this service to friends and family because having good, Godly coaches in your life is something everyone needs! They combine the best of clinically-proven techniques with truly compassionate Christian counseling. Highly recommend!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Danielle

For and foremost the service is Christ centered. Secondly, my counselor is very calming and knowledgeable. I am very hopeful that we will reach our goals together.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

I've experienced real healing

When I first came to Emily, I was carrying so much pain from a broken relationship. I felt overwhelmed, wounded, and unsure of how to move forward.
Through her guidance, I’ve learned about healthy boundaries and the importance of letting go of what I can’t control. Emily helped me untangle the emotional weight I was carrying and see the situation through a clearer lens. I feel more at peace, more confident, and more rooted in who I am. I’ve experienced real healing, and I’m beginning to see signs of restoration in a relationship I once thought was beyond repair.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

typical weak christian group

This company has neither the compassion nor Christian standards to offer anyone Therapy. They're simply another company throwing out the name of Jesus to make money. Very sick.
The therapists they hire are substandard, the leadership, top down is fake.
Potential Employees- run, Therapy Clients- you can do much better anywhere else.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

A Great Experience

My first experience with Liz was great. She was so caring and thoughtful. Then I had my 1st session with Sarah. I knew she was the right fit from the moment she started speaking. She is perfect for me. I felt comfortable with her (as comfortable as can be during a traumatic time) and felt she really took the time to listen. I know God is in the arrangements with MyCounselor.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah is awesome

Sarah is a very good therapist. She is good at helping me see the truth and manage challenges. She is fun and interesting to talk to while simultaneously keeping us on point. Sarah truly cares about her clients and wants what is best for them. She has strong faith in God and relies on Him to speak through her to guide her work. You can't go wrong with Sarah!

April 28, 2025
Unprompted review

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