MyCounselor.Online Reviews 

856
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the professional and incredibly caring staff for providing insightful guidance, practical tools, and a safe, welcoming space for personal and relational growth. Clients also deeply appreciate the convenient virtual session scheduling process, prompt meetings, and highly responsive customer support teams that make the entire journey smooth. However, some customers also noted that a few individual sessions felt lacking in deep emotional connection or suffered from uncoordinated plans. A few reviewers expressed frustration over certain aspects of meetings and raised concerns regarding counselor qualifications.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep appreciation for their counselors' empathy,... See more

Service

Consumers find service to be positive, highlighting clear expectations and helpful guidance from counselors.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

856 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(856)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First initial meeting

Just our first initial meeting. Good introductions. She clearly communicated the direction that we could go in, sent us away with some homework and told us what to expect in the future.
Helpful and hopeful start.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great, revealing session today

Adina shows true compassion. Her questions lead me to discover answers on my own. I dont feel that she talks at me, telling me what to do. Today she helped me to picture myself protecting the child who was hurt so many years ago. This will help. Now I need to discover my courage to do the protecting!

July 3, 2025
Unprompted review
Rated 4 out of 5 stars

I am immensely greatful for…

I am immensely greatful for professional Christ centered therapy. It was quite difficult to find, but once I had, there was no going back. Megan H., has assisted me with transitioning out of a trying year which concluded in my original counselor stepping away. Megan has helped me step further into a thriving mentality and assisted me in processing my current therapy needs.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

A renewed relationship

We had never tried counseling before, so we were very nervous. Our counselor, Adina James, was the sweetest, most tender Christian woman! Even though it was a zoom call, I felt her compassion through the screen, as if she was holding my hand. We were able to easily open up to our son and daughter-in-law, and they were so open to our comments. We had such success that we're now rebuilding our relationship.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Our experience with My Counselor On…

Our experience with My Counselor On Line was positive. The selection process of listening to the counselors And selecting the counselor what is beneficial for us. We chose Peter who was fantastic. Peter was able to make each of us feel comfortable and navigate sensitive issues between each of us to an area that resulted in a positive outcomes.

June 24, 2025
Rated 5 out of 5 stars

Gregory Cooney

Greg Cooney has provided a keen set of outside eyes into my behaviors and reactions to events. I have recently battled anxiety in a way I have never experienced. Of course this has been unnerving, but Greg has helped me process the anxiety and has given me helpful advice on how to experience it and not be overcome by it. I have experienced some real growth and am thankful for Greg's input. I would highly recommend him to anyone wrestling with anxiety.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

My counseling sessions with Amy Bark…

My counseling sessions with Amy Bark have been crucial during the hardest season of my life. God has used Amy and our sessions to help and bless me during a time when there was nobody else I could talk to and I desperately needed l Christian love & compassion, as well as guidance. Amy is humble like Jesus and has always listened to me with Jesus’ love, compassion and grace….definitely without judgment. She’s given me valuable, wise and biblical feedback and faithfully prayed for me. God has used her powerfully in my life! I’m so thankful!!🙏🏽❤️

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

The process to get assigned a counselor…

The process to get assigned a counselor was smooth from the beginning. I was really nervous to meet with a counselor or be assigned a counselor, but I matched with the counselor I was given instantly. Throughout my experience meeting with Amy, she was flexible and available to meet, especially with the time change I had from the US. It made it easy to meet with her and I never felt like a burden cancelling or rescheduling.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Summer is always real

Summer has always been respectful and knowledgeable in helping me to get my bearings. I always get a sense of safety and comfort knowing that whatever I'm going through is legitimate and real and always welcome for discussion together.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

The service was easily accessible and the counselor was a good match for my needs. It was challenging for me to find an appt time with my work schedule.

June 23, 2025
Rated 5 out of 5 stars

My Counselor did an amazing job

My Counselor did an amazing job setting me up with the perfect counselor. They make it very easy to schedule/cancel with many different time options. I would highly recommend My Counselor. If I ever find myself in need of counseling again they will be my go to!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah Cowan is Wonderful

Sarah Cowan has been wonderful working with my child, who has severe OCD. My child is doing so much better and picked up tools to help with future issues.

June 12, 2025
Unprompted review

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