MyCounselor.Online Reviews 

855
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the professional and incredibly caring staff for providing insightful guidance, practical tools, and a safe, welcoming space for personal and relational growth. Clients also deeply appreciate the convenient virtual session scheduling process, prompt meetings, and highly responsive customer support teams that make the entire journey smooth. However, some customers also noted that a few individual sessions felt lacking in deep emotional connection or suffered from uncoordinated plans. A few reviewers expressed frustration over certain aspects of meetings and raised concerns regarding counselor qualifications.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep appreciation for their counselors' empathy,... See more

Service

Consumers find service to be positive, highlighting clear expectations and helpful guidance from counselors.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

855 reviews

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4.8

All reviews

(855)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Counseling can help anyone

Mary is very skilled at helping walk through the emotions and happenings of every day life. She helped me understand how my past experiences inform my current day reactions, and how to prepare myself for working through emotional moments in the future. I can’t recommend her enough.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and Life Changing!

Mycounselor.online has been simply life changing. I reached out and started my journey with them not knowing how much I really needed them and counseling. The blend of the cognitive approach and a very sound Biblical foundation was just what I was looking for. My family has benefited from mycounselor.online because I am a different person having worked with my therapist and growing through areas I didn't even know I needed to grow through.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t just assume that a counselor is good

At at a time in my life when I was reeling, I reached out for professional help. For years my counselor never recognized the truth of what was happening … that I had developed PTSD from betrayal trauma in my marriage. Even after completing several weeks of couples counseling, this counselor did not see in my husband signs of pornography use. These are major oversights that did further damage and are inexcusable coming from a “professional”.

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great listener, enjoys her clients

I am apart of a 5 person family counseling group with Sarah. Given the number of people and differing levels of emotional maturity, she does a wonderful job directing this large group. In one-on-one sessions with Sarah, she listens with so wonderfully, gives encouraging and helpful feedback. Overall, Sarah is very enjoyable to spend a session with!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine Counseling Care

I genuinely felt as though Carrie McCormick helped me navigate the life challenges I was facing. I highly recommend her and this online Christian counseling experience.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Nate is a great listener and has a lot…

Nate is a great listener and has a lot of wisdom to offer. Nate bases his advice on biblical verses. He is always joyful , friendly ,and very patient.
Overall I would rate Nate an excellent marriage counselor.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Very Kind and Knowledgeable

I have been working with September for about a year this time around and worked with her previously about 6 years ago. She's very compassionate, and I feel heard and acknowledged during sessions. She has helped me be more compassionate towards myself and give myself space to feel my emotions, even the ones that were deemed "bad" to express when I was a kid.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great counselors

Great counselors
All 4 of the counselors I have worked with have been great. They are all helpful and friendly.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

This man is a blessing.

There are “a million” counselors out there, but very few exceptional counselors, grounded in Christ and doing his work so exceptionally well, on the “narrow path!!”
Peter Muhwati has been and continues to be such a gift. He has helped me so tremendously to find my way to peace,healing hope and happiness.
The you Peter!!

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

A Life-Changing Counselor – Adina is Truly Exceptional

Over the last 30 years, I’ve worked with no less than eight different counselors. Each one had their strengths, but none come close to the level of care, skill, and impact that Adina has brought into my life—and more importantly, into the life of my grandson, Kayden.

Adina is, without a doubt, the most compassionate and competent therapist I have ever encountered. She brings a rare combination of deep empathy, clinical excellence, and unwavering professionalism. She doesn’t just listen—she truly *hears* you. She creates a space that feels safe, grounded, and gently courageous, which is exactly what we need during one of the most difficult seasons of our lives.

Kayden and I have both endured serious trauma, heartbreak, and complex emotional experiences. Adina has been a guiding light in helping us navigate not just the wounds of the past, but also the emotional complexity of the present. She helps make sense of the pain, without judgment, and with a hope-filled path forward. Her insight is sharp, her approach is balanced, and her kindness is constant.

This is not just therapy. With Adina, it’s healing. It’s restoration. It’s transformation. If you are looking for someone who can walk with you through the hardest parts of your story—and help you come out the other side stronger and more whole—Adina is the one you want in your corner.

We are so grateful for her. Truly, she’s been a gift to our lives.

— Alan D. & Kayden G.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Councillor

She is gentle and very good at asking the right questions. I've only had two sessions with her but so far we've loved the interaction.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Greg blessed our marriage

Greg was a wonderful counselor to work with. My husband and I both felt comfortable with him, which was a blessing since signing up for counseling was a big step for us. It was clear in every conversation that Greg’s approach was informed by science and research but kept God at the center, and that’s exactly what we were looking for. Our marriage is stronger than ever - even the areas we weren’t directly focusing on in therapy saw growth as a byproduct - and we feel equipped to continue growing on our own.

July 13, 2025
Unprompted review

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