mycr7 Reviews 291

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, consistently praising their exceptional quality, comfort, and perfect fit. The delivery service is frequently highlighted as fast and efficient, with many appreciating the quick shipping and timely arrival of their orders. People also commend the overall service, noting the ease of ordering and the pleasant experience. However, some customers experienced issues with order fulfillment, including not receiving their orders or encountering significant delays in delivery. A few people also mentioned that product sizing was smaller than expected, leading to dissatisfaction with the fit. Additionally, some reviewers were disappointed with the packaging, finding it less premium than anticipated, and a small number noted a decline in the quality of certain items compared to previous purchases.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the exceptional quality, premium fabric,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products for their excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super fast and quick... See more

Order

Users describe ambiguous interactions with order, with some reviewers reporting positive experiences from... See more

Service

Clients share positive opinions on service, with many reviewers expressing their appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For my grandson I ordered a pyama in a wrong size. I noticed it in the e-mail confirmation and send them an e-mail if it would be possible to have the correct size. They adjusted it right away. I als... See more

Company replied

Rated 5 out of 5 stars

I recently tried Cristiano Ronaldo’s underwear, and they’re absolutely top-tier. The quality is exceptional — the fabric feels premium, the fit is perfect, and they stay comfortable all day. These are... See more

Company replied

Rated 5 out of 5 stars

Responsive client service. Contacted them about a discount code they had offered me with last purchase, they replied quickly and it was immediately sorted. Fast delivery. And off course good quality p... See more

Company replied

Rated 5 out of 5 stars

Ronaldo products fully aligned with Ronaldo as an elite athlete and brand, simply OUTSTANDING. Ronaldo, if you happen to see that, you have to know, your mindset and endurance drives me doing extraord... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Your official CR7 reseller! Unleash your inner champion with mycr7. Offering fashionable and sporty high-end underwear, socks and homewear for men and boys from CR7 Cristiano Ronaldo Underwear & Socks. Your official CR7 one-stop-shop - as an official reseller of CR7 products, we are very proud to offer our clients an almost unmatched variety of iconic underwear, pyjamas, homewear, bathrobes, and socks. At mycr7.ch & mycr7.eu, caring is one of our a fundamental core values. Embark on a journey through the CR7 universe, discovering premium products, rock-solid customer support, and a shopping adventure that satifies from start to finish. Get in touch with us via Chat, WhatsApp or email for lightning-fast assistance that adds an extra touch of assurance.

New client promotion

Get a discount on your first order

Visit our shop, sign up to our newsletter and get a discount on your first order.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Friendly customer service

Had a problem with my package.this has been lost during shipping.
Problem fast and kindly solved.
Very good customer service.
Thankyou

April 15, 2024
Unprompted review
mycr7 logo

Reply from mycr7

Hi there! We're here for you every step of the way🤝. Thank you for your kind words.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

So fast shipping to Europe

So fast shipping to Europe, like 3-4 days. Quality is pretty nice.

February 22, 2024
mycr7 logo

Reply from mycr7

Hi Mary😊 We're very happy to hear about your positive experience with us and our products! Thank you for your review!
Best, your mycr7.eu-team

Rated 4 out of 5 stars

The quality is great but the delivery…

The quality is great but the delivery time was a bit long.

January 29, 2024
mycr7 logo

Reply from mycr7

Dear Bank - firstly, a big thank you for taking the time to leave us such a positive 4/5 star review! Your feedback is invaluable to us and greatly appreciated. Regarding your mention of delivery times - as a multinational operating company, we understand the importance of punctuality in our services. For each country we serve, we meticulously display estimated delivery time frames for your convenience. We're pleased to note after reviewing your case, that we delivered within our displayed timeframe. Best, your mycr7.eu-team

Rated 5 out of 5 stars

The pants fit great

The pants fit great, the material is stretch and I like it very very much... it is an confortable felling

January 29, 2024
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Reply from mycr7

Thanks for your review - we appreciate your feedback!

Rated 5 out of 5 stars

Great service

Great service! They forgot a package, message was sent immediately with an apology. New package was sent with a small gift as an apology. Again, personal an great service. Thanks

November 23, 2023
mycr7 logo

Reply from mycr7

Dear Therese - thank you for your feedback! We strive for excellence, and though rare, mistakes can occur. Ensuring a great customer experience is our utmost priority and we appreciate your feedback. All the best, your mycr7.eu-team

Rated 1 out of 5 stars

My order has not arrived

November 21, 2023
mycr7 logo

Reply from mycr7

Dear Frank,

Our sincere apologies for the delay in your parcel's delivery. It's important to note that we collaborate with professional external multinational delivery companies. Delays, especially during the high-demand Black Friday sales week, can occur. Rest assured, we've promptly taken steps to address this issue and are dedicated to resolving it for your satisfaction as we separately informed you yesterday.

Best regards,
Your mycr7.eu-team

Rated 5 out of 5 stars

First time order with this company

First time order with this company. Very smooth proces from ordering to delivery. Great service. Very happy with my purchase. Thank you!

November 2, 2023
mycr7 logo

Reply from mycr7

Happy to hear! Thanks for reviewing our service, Filip!😊

Rated 5 out of 5 stars

Thank you!

Everything, from choosing what to buy, to communication, when I forgot to mention my phone number. Oh, and the quality is amazing. My husband will be very happy with the part of his Christmas present because Ronaldo is his favourite player.

November 1, 2023
mycr7 logo

Reply from mycr7

Thank you Brigita for taking the time to review our service🙏

Rated 1 out of 5 stars

I received a different pair of socks to…

I received a different pair of socks to the one i ordered

October 27, 2023
mycr7 logo

Reply from mycr7

Dear Brenda - thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience. As our records currently do not show prior contact from you regarding this issue, we kindly request you to connect with our customer support team at info@mycr7.eu. Please provide details, including your order number, pictures, and a short description of the issue. We assure you that we will promptly investigate and respond with a resolution. Thanks & best regards - your mycr7.eu team

Rated 5 out of 5 stars

Quick delivery

October 20, 2023
mycr7 logo

Reply from mycr7

Thank you Davide for taking the time to share your experience with us!
Enjoy the weekend - your mycr7.eu-team

Rated 5 out of 5 stars

All was good

All was good. Thanks.

October 17, 2023
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Reply from mycr7

Thank you for sharing your feedback! It means a lot to us!
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Easy ordering

Easy ordering, and quick delivery the correct items

October 24, 2023
Unprompted review
mycr7 logo

Reply from mycr7

Hi Gunter,
We sincerely appreciate your review and thank you for taking the time to share your positive experience with us.

All the best,
Your mycr7.eu-team

Rated 5 out of 5 stars

Good.

Good products and quick delivery.

September 28, 2023
mycr7 logo

Reply from mycr7

Thank you - pleased to have you as happy client!

Rated 5 out of 5 stars

Best.Underwear.Ever

I recently purchased underwear from MyCR7, and I couldn't be happier with my choice. The quality and comfort of this underwear are simply outstanding. They fit like a dream and are incredibly soft against the skin. The design and style are also top-notch, making me feel both comfortable and confident throughout the day. I'm thoroughly impressed with the product and the overall shopping experience. Shipping was fast, and the customer service was exceptional. I will definitely be coming back for more! MyCR7 has become my go-to destination for premium underwear. Highly recommended!

October 17, 2023
Unprompted review
mycr7 logo

Reply from mycr7

Thank you so much Noah for taking the time to leave such a wonderful review!🫶

Rated 5 out of 5 stars

Very efficient!

Easy to order and on time

September 27, 2023
mycr7 logo

Reply from mycr7

Happy that you enjoy your items and are happy with our service Pedro! All the best, your mycr7.eu-team😊

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