MyDivorcePapers.com Reviews 1,756

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

same experience with this reviewer below. -------------------------- STOP, they are Scammers! STOP! Do not supply your credit card info to mydivorcepapers.com. They are no longer in business, howev... See more

Rated 4 out of 5 stars

Smooth process with their help. I would recommend them over an expensive attorney. However, double check the quit claim deed form accepted by your county of residence before buying theirs. My county d... See more

Rated 1 out of 5 stars

Misrepresented timelines severely... stated 2-3 days to get my completed forms back. Then sent me 3 emails in 12 hours saying my forms were completed. When I looked there were no forms available so... See more

Company replied

Rated 3 out of 5 stars

Edit: after this review, several others, along with a call to my credit card company, and many not very kind emails to the company, I was contacted and my forms were made available. I’ll keep updati... See more

Company details

  1. License Bureau
  2. Association or Organization

Information provided by various external sources

MyDivorcePapers.com is an online divorce, annulment and legal separation document preparation service. We complete all of the required paperwork necessary for you to file for divorce.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

same experience with this reviewer…

same experience with this reviewer below.
--------------------------
STOP, they are Scammers!
STOP! Do not supply your credit card info to mydivorcepapers.com. They are no longer in business, however their website makes no mention of that and is still allowing people to sign up for divorce paperwork. But you will never receive paperwork, and additionally they will start charging you a $24.84 monthly "service fee" every month and there's no way to cancel it because their phone number is disconnected, I had to cancel my credit card. Beware.

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

RIDICULOUS! DON'T USE THEM!!!!!

RIDICULOUS!! WHY DOES IT MATTER WHAT MY HEIGHT AND WEIGHT IS OR WHAT COLOR MY EYES ARE?? OR WHERE I OR MY SOON TO BE EX WORK?? WE HAVE AGREEDED ON EVERYTHING AND JUST WANTED IT TO BE SIMPLE EASY QUICK DIVORCE PAPER PREPARATIONS!!!!

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE! Paid for the service and started to fill out forms. Next day my log in won't work. Verified the login inform was correct. Their phone number is disconnected. They don't respond to emails. Highly concerned I provided a lot of personal and financial information to a company that is either a scam or no long in operation.

May 9, 2023
Unprompted review
Rated 3 out of 5 stars

DO NOT USE, 100% SCAM!!!

Edit: after this review, several others, along with a call to my credit card company, and many not very kind emails to the company, I was contacted and my forms were made available. I’ll keep updating to let you know if the forms are accepted at my court, but for now we go up to 3 stars from 1

No replies to email, phone not connected, chat feature on site doesn’t work. So far it seems I’ve given every bit of vital information to a total scam. DO NOT USE THIS SERVICE!!!

April 9, 2023
Unprompted review
Rated 3 out of 5 stars

Download

I am having a very hard time downloading my paperwork. I have no way to contact the company the phone number just rings once and hangs up

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

STOP, they are Scammers!

STOP! Do not supply your credit card info to mydivorcepapers.com. They are no longer in business, however their website makes no mention of that and is still allowing people to sign up for divorce paperwork. But you will never receive paperwork, and additionally they will start charging you a $24.84 monthly "service fee" every month and there's no way to cancel it because their phone number is disconnected, I had to cancel my credit card. Beware.

October 17, 2022
Unprompted review
Rated 1 out of 5 stars

Be aware they will charge you 24.00 a…

Be aware they will charge you 24.00 a month after you pay the 190 for there services. Also the papers are not correct I put in all the correct info an it's still printed the wrong county!!! I emailed my case worker to no avail. Can't get them to reply back. Or even try to help. I would not recommend this company to anyone..

November 5, 2022
Unprompted review
Rated 1 out of 5 stars

I have sent several emails since the…

I have sent several emails since the beginning of the year requesting our forms so we can begin processs to no avail. Our year of separation was up on Jan 1, 2023 and my support person sent me an email in Aug 2022 that the process would be on hold until we said to start at the new year. Well the clock is ticking, our Better Business office and State's Attorney office are waiting for my response. To date your 15 years of saisfactory service you discuss has not impressed me. Waiting for forms.

January 6, 2023
Unprompted review
Rated 1 out of 5 stars

No one to contactt

the phone number provided is completely USELESS and is the "chat" function and no one has responded to my 3 e-mails I've sent to have someone reach out to me. Have a working phone number and a real chat and email function!

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud! As numerous reviews state. They take your money and provide NOTHING in return. Their phone number doesn’t work. The customer service links are all broken. None of the downloads are readable or printable.

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

Wish I could give no stars

Wish I could give no stars. They took my money, charged my card an additional $24.95 and I still have nothing. No answer when I call. The phone just clicks and goes dead. I don't know how they are getting away with this.

August 8, 2022
Unprompted review
Rated 1 out of 5 stars

Fraud!!!

Fraud! This company is no longer is service, but takes your money

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

How Do You Manage To Screw Up A Simple Name

My divorce is uncontested and my former spouse and I are amicable which lead me to believe that a simple divorce form writing service would be an affordable option for us to finalize the divorce, especially as I am the only one who can take on even a small financial burden like this. My ex has multiple members of his family with the same name, making it crucial that his name is correct, not to mention they are legal documents. These ***** managed to use 2 incorrect versions of his name in multiple places, on the forms themselves and the website yet my inputting of his name is correct. I made 2 separate requests for this to be edited and both times that came with an additional "monthly subscription" of ~$25. The second request resulted in an email from their customer support informing me that I had to download the forms for them to be edited which I did, not realizing that that made me ineligible for a refund. I still did not receive any edits to the forms so I did submit a request for a refund which I was then denied on the basis that I downloaded the forms already and am in possession of the product which I paid for.

June 13, 2022
Unprompted review
Rated 3 out of 5 stars

I had a lot of trouble with the promises of a caseworker and the website

I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable.
The fee is NON-REFUNDABLE with only a few exceptions.

April 6, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look