MyDocExpress logo
Visit website

MyDocExpress Reviews 136

•
TrustScore 5 out of 5

4.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the convenience and efficiency of the service, particularly for obtaining medical certificates quickly and without needing to visit a physical clinic. Many appreciate the fast response times and the ease of navigating the website, making the entire process smooth and hassle-free. The quick delivery of medical certificates, often within minutes or an hour, is a frequently praised aspect, providing a reliable solution for urgent needs. However, some customers mentioned a discrepancy where medical certificates were not received within the advertised one-hour timeframe, taking longer than expected. Additionally, a few people expressed a desire for the service to allow for previous dates for symptoms to enable more accurate diagnoses.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its speed, efficiency, and... See more

User experience

Customers had positive experiences with user experience, consistently praising its convenience and ease of... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the fast response and... See more

Website

People report positive experiences with the website, highlighting its speed and reliability for obtaining... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a life saver and super legit. I couldn’t get a med cert from my mother’s doctor and my Teacher is very manipulative good thing I found this website saved me all the hassle and stress

Rated 5 out of 5 stars

I like that they’re very efficient when sending the medical certificates. I also like that their website is very easy to navigate and very appropriate.

Company details

Written by the company

A telehealth company.

Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service! The process was completed in just one day, making it fast and efficient. It was easy and very convenient from start to finish.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

I had a great experience with MyDocExpress. Their service is fast, reliable and convenient. Highly recommended.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied :)

My experience with your services is quite good! I appreciate the service you guys have, no idea how you made things easier for me when I needed a medical certificate to get an emergency leave for work! especially nowadays, when going outside is a luxury due to the gas prices skyrocketing ! keep it up :)

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

The best option for getting a medical…

The best option for getting a medical certificate online. I was feeling really sick and couldn’t go out to visit a clinic, so I’m glad I found MyDoctorExpress. You just answer a quick survey, and they send your medical certificate within minutes. It’s incredibly convenient and reliable.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

It’s very accessible and convenient for…

It’s very accessible and convenient for those patients that can’t go to a clinic physically just for a check up or consultation. However, it’s better if there’s also an option to consult via call/video call for those patients who prefers it.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with MyDocExpress

I needed a medical certificate asap and i was so happy i found mydocexpress. It was super easy to navigate and i got my medical certificate not even 3 hrs after filling up the form.

April 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look