I was ordering a dress for my daughter's wedding. Mydressline/Iness Couture was one of the few shops that carried this particular designer. She had the dress listed amo g all the shops at the... See more
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The dress I ordered was exactly what I was expecting! The process was very smooth and mydressline was the only place that had the specific dress I wanted in stock in my color and size and at a 10% di... See more
Worse experience from an online retailer ever. I urge you to steer clear of this site. The owner is extremely unprofessional and rude. My dress was not shipped via the expedited method I paid for.... See more
Company replied
I placed an order for an evening gown for an upcoming event I will be attending. I had many questions regarding size, color, fit, etc. The representative answered all my questions via email and provid... See more
Company replied
Company details
Written by the company
Looking for the perfect dress to make a grand entrance? Whether you’re attending a wedding, prom, or special occasion, we’ve got just what you need! Our selection of evening dresses is sure to turn heads, with sexy short dresses, cocktail dresses, and more.
Contact info
243 N Brand Blvd, 91203, Glendale, United States
- 1 (818) 696-2093
- info@mydressline.com
- mydressline.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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For a starter I wasn't sure about this …
For a starter I wasn't sure about this shop because I found it through Google and it was my first time to try it- i'm glad I did-
My dress came on time and Inessa really helped me and she even upgraded my shipping into express to be delivered to me on time. She always replies to my questions so fast. I think this shop has the best customer service I ever experienced.
Back to the dress. Although it's a bit big on me but that's my fault I didn't take my body measures right. But I'm gonna take it into a tailor to adjust it. It was just like the picture. And from what I can see its 100% authentic. The fabric is great and it's well made. Can't wait to wear it
First time I ordered a dress from Mydressline.com, amazing from start to finish + great customer service
I'm from Germany and I ordered a dress from this website. My problem: the dress (McDuggal 4331M - black) which I preferred for my event was sold out, everywhere! But than there was Inessa. The customer service works wonderfully with her, she answered my questions within minutes. I can't believe how fast my order traveled across the world, from USA to Germany. My dress came in perfect conditions and I fell in love with it. Everything worked out very well. I would award 100 stars if I could and won't hesitate to order from her again in the future. THX :-)
Excellent service!
I ordered three dresses from mydressline.com! All was shipped in excellent condition and very fast!
Inessa was very helpful with all my questions, personally assisted in finding the best size for me, and always responded my emails in an hour (even though we have 9 hours of time difference)
Definitely will shop again! Excellent service!
Wedding Gown
Exceptional service from an great company. I ordered my dress on Tuesday and received it in the UK on Friday, super speedy. Inessa was very helpful and replied to my queries promptly. I would wholeheartedly recommend this company and would have no hesitation in using them again. Thank you.
Excellent service, quick and professional
I am so happy with Mydressline.com. I bought a very unique dress and I wouldn't have trusted any other online shop when buying such an expensive and special dress. Their customer service is of very high quality. I am so happy with all the help I got. I highly recommend everyone to purchase their dresses from mydressline.com if you have the option to choose between diffrent online stores. Special thanks to Inessa who was very patient with me and always quick to reply to any of my questions.
Always good
The website is informative and have pictures to show off their products which I like but I think the price for the item I purchased is high
Exceptional company!
I just purchased my engagement dress...exquisite selection & top notch customer service!
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