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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the freshness and delicious taste of the exotic fruits. Many people appreciate the wide selection of unique varieties available, often describing the items as perfectly ripe and well-packaged. The ordering process is frequently noted as easy and efficient, with consumers commending the fast and reliable delivery service. However, some customers were dissatisfied with inconsistencies in product size and quality, particularly when reordering the same item. A few reviewers also mentioned issues with incomplete orders, delayed dispatch, and difficulties in obtaining full refunds for unsatisfactory products.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the freshness, quality, and unique... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the top-tier quality, freshness, and... See more

Order

Reviewers mention positive feedback about their orders. Many customers found the ordering process easy and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and five-star... See more

Based on these reviews

Rated 5 out of 5 stars

Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had nev... See more

Company replied

Rated 5 out of 5 stars

I love this company! Every time I've ordered from them they've been efficient, quick and competent. Additionally, when I've had to call them for clarification or questions about an order, they're alwa... See more

Company replied

Rated 5 out of 5 stars

Ordering from myexoticfruit.com is the closest I’ve come to international travel without needing sunscreen or a passport. The cherimoya was like a custard apple that went to finishing scho... See more

Company replied

Rated 5 out of 5 stars

Best Tropical fruits.. great value for money. And many unusual fruits that we have pleasure in rediscovering! My only criticism is we live in Beaconsfield,,not far from Northwood, but not within a L... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. Fruit and Vegetable Store
  3. Fruit and Vegetable Wholesaler
  4. Fruit Parlor
  5. Fruit Wholesaler

Written by the company

On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always reliable and fast delivery,

Always reliable and brilliant.

You get what you pay for in terms of quality.

They deliver next day even though I have far away shipping.

Other fruit companies take days normally.

If you want fresh fruit that’s delivered fast then you can trust this company. I’d recommend the coconuts, passion fruit grandilla, yellow dragonfruit, mangosteen, lychees, papaya and many more there’s so much to choose. I’ve experimented with different companies who have slightly cheaper shipping and cheaper fruit but it’s not worth it. Some companies took several days to come which is awful for fresh fruit.

I’d always buy from here now and just wait until I’m ready to do a large order. Thanks, my exotic fruit!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive First Order... Will Use Again

I came across My Exotic Fruit by chance after the company I’d been using for the past two years suddenly disappeared.

I send a fruit basket every month to my elderly aunt in London, so consistency and quality really matter to me. This was my first order with them — and it absolutely delivered. The selection, presentation, and overall quality genuinely blew her away.

The only point worth noting is delivery time. It took around four days from placing the order, whereas my previous supplier used to deliver next day. That said, the company has been clear about their timelines, so as long as you plan ahead, it’s not an issue.

Overall, a very solid experience and I’ll definitely be using them again going forward.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service, very responsive and efficient.

This store offers an excellent variety of exotic fruits. When I placed a large order and a couple of items were unavailable, they contacted me immediately to inform me of suitable replacements and handled the situation smoothly.

I also asked to be notified when the varieties of purple Star apples I wanted were back in season, and they kindly added me to a notification list.

They accommodated my request for fast delivery too, since I was about to leave the country, and needed for the fruits to arrive on time before I left.

Overall, the service was excellent: responsive, professional, and reliable. I’m very satisfied with the experience and will definitely order from them again!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Got a small exotic fruit box for my…

Got a small exotic fruit box for my friend as a Birthday gift who loves fruit markets abroad. She was really happy with the quality, freshness and the ripeness just being right.
I will be ordering for myself in the future based on her experience.
They also checked that I meant for a collection which I selected by mistake. So glad they checked with me! It was easy to switch to delivery. Thank you!

March 27, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hi Megan

Thank you so much for taking the time to leave a review. Your feedback really helps us so it's great to hear that the fruit box made a great present for your friend!

If you would like to place another order for yourself, please get in contact and we can arrange for a special discount for you to use.

Rated 5 out of 5 stars

You are World Class experts in everything

Thank you for the speedy delivery of my fresh matooke vegetable. I think you have the whole world in one place - well done and keep up with the best quality goods and service 👍

April 2, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Jat

Thank you very much for your 5 star review! ⭐

It's great to hear that your order arrived in good time and that you were impressed with the variety of produce we offer.

If you would like to place another order, please get in contact at info@myexoticfruit.com and we can arrange a special discount for you to use.

Rated 5 out of 5 stars

Great service to order tropical fruits…

The website I came across when craving my ortanique oranges! The site was easy to navigate and the delivery a lovely delight. Great service too. The fruit arrived fresh and carefully packed and delicious too. If they were nearby I would be there every day!

February 28, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Tej

Thank you so much for your 5 star review. It's great to hear that we could satisfy your craving for ortanique oranges and that you were impressed by our packing. I will make sure to pass this on to the team.

We do have a small shop in Essex, if you are ever nearby and would like to see our selection of fruit in person. In the meantime, if you would like to place another order, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.

Rated 5 out of 5 stars

Ordering from the website was really…

Ordering from the website was really easy, and the delivery was quicker than expected which is always nice! Then a customer service email was sent to me just asking if everything went ok with the order and would I use ‘my exotic fruit’ again. Absolutely I would and the service was five stars 🌟

February 24, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Rob

Thank you very much for your 5 star review and for your feedback about our website and our customer service. It really helps.

If you would like to place another order, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.

Rated 5 out of 5 stars

Extremely exceptional company

Extremely exceptional company providing the most exquisite exotic fruit which are high in nutrition as well as tasting great. I'm so glad I've discovered this company and can now have access to exotic fruits from around the world. Some in which I have never come across before. I purchased the egg fruit frozen pulp and the taste blew me away. It was like vanilla custard with an hint of mango. I also purchased the frozen soursap pulp and that was just simply delicious, both are now added ito my morning smoothie to give me that extra boost of nutrition. Quick and stress free delivery. All in all a great experience and great fruits.

January 18, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you Carol for your 5 star review! It's wonderful to hear that our egg fruit and soursop pulps have become a part of your morning routine.

If you would like to order again, please email us at info@myexoticfruit.com and I can arrange a special discount for you to use.

Rated 5 out of 5 stars

Excellent fresh Longan fruit

Excellent fresh Longan fruit. Very well packed. Fast delivery.

January 27, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you for your 5-star review, Alexander. We're glad to hear that you were pleased with your order of longan and with the packing. I will make sure to pass this on to our packing team.

If you'd like to order again, please do get in touch at info@myexoticfruit.com, and we can arrange a special discount for you.

Rated 5 out of 5 stars

MyExoticFruits is a must-try for foodies

MyExoticFruits is a must-try for foodies! They offer an incredibly unique selection of rare tropical fruits that are hard to find anywhere else. The quality is top-tier, with everything arriving fresh and flavorful, and the delivery was impressively fast and well-packaged. Highly recommended!

January 6, 2026
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Harshesh

Thank you for your 5-star review! It's lovely to hear that you were pleased with the uniqueness of the fruits we offer as well as the quality.

If there is a specific fruit you are after, please do get in contact at info@myexoticfruit.com and our team will be happy to help you find your next favourite.

Rated 1 out of 5 stars

Incorrect order and no refund

I initially ordered 2 Jamaican/Ugandan Avocados which were perfect so I ordered another 10. What arrived was not what I initially ordered and received they were smaller Avocados so I complained. If you order the same item twice you expect the same item to arrive right? My Exotic Fruits then promised they would ensure that the next order would be the same as the first so I ordered again. This time they were even smaller than before. I complained for the 2nd time and was assured that the next order would be checked my a senior member of the team before dispatch. I placed the 4th order for 10 Avocados and was assured they were as expected by a senior team member. What then arrived was the most ridiculously tiny Avocados small enough to fit in the palm of your hand. If that isn't adding insult to injury I don't know what is. To top it off they refuse to refund even partially even after deceiving me 3 times. Find another supplier these lot cannot be trusted.

December 28, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you for taking the time to raise your concerns. We take all customer feedback seriously and would like to address the issues you’ve outlined regarding fruit quality and our customer service.

Regarding your third order on 8/11/25, you expressed dissatisfaction with fruit size and indicated you would not be ordering again due to this. As advised at the time, fruit size can vary significantly due to seasonal factors and supplier conditions, including weather, which are unfortunately outside of our direct control.

Your fourth order, placed on 28/12/25, included a note requesting that quality be checked. This was completed prior to dispatch, and no concerns were identified at that stage. There was no mention of a sizing issue at the time of packing.

On 6/1/26, we received an email from you requesting a return address, however no explanation was provided initially. Upon further follow-up, you advised that the avocados were shrivelled and too small. We reviewed our dispatch records, including photos taken at the time the order left our premises, which show no visible shrivelling. As a result, we requested photographs from you to help determine whether the issue may have occurred during transit.

We also explained that avocado size is seasonal, and based on this, we offered a partial refund on 8/1/26 as a gesture of goodwill. This offer was initially accepted. Subsequently, you requested to return the fruit, at which point we explained that fresh produce cannot be returned for food safety reasons. This led to the matter being escalated to management.

Throughout this process, we have remained in regular contact and have made genuine efforts to resolve the issue fairly. However, we are concerned by the tone of your most recent correspondence, particularly the statement that you wished for our business to “burn to the ground.”

Please be assured that your complaint has been taken seriously, investigated thoroughly, and responded to in good faith. Our aim has always been to reach a reasonable and respectful resolution.

Rated 5 out of 5 stars

Excellent frozen medlars

Excellent frozen medlars. These fruits were properly bletted and the flesh was soft, yielding, sweet, fruity and caramelly. Just about the best medlars I have ever bought.
I will certainly purchase these again.

December 20, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Geoffrey

Thank you for very much for your 5 star review. It's great to hear that you were so pleased with your medlars and that you would like to order again.

Please get in contact at info@myexoticfruit.com and I can arrange a special discount for your next order.

Rated 5 out of 5 stars

Our box of exotic fruit arrived today!

Our box of exotic fruit arrived today - we were very impressed! Absolutely delicious, the yellow dragon fruit was the best we have ever tasted! We ordered a selection of items online- many we had never tried before, the Cacao Pod was fantastic!
The items were very well packaged, great customer service - we will be ordering another box for Christmas! Thank you 🤩

December 4, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Kate

Thank you so much for your 5 star review. It's so nice to hear that you were happy with your order, especially the yellow dragon fruit (we think it's a favourite for a reason!)

If you would like to order from us again, please get in contact at info@myexoticfruit.com and I can arrange a special discount for you to use on your next order.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, very reasonable value for money, great comms and very fast delivery. Would recommend and definitely use again.

November 25, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Hello Jo

Thank you so much for your 5-star review. We're so glad that you were pleased with our service and with how fast your order arrived.

We'd love to know if you had a favourite fruit in your order!
If you would like to order from us again, please get in contact at info@myexoticfruit.com and I can arrange a special deal for you.

Rated 5 out of 5 stars

Really good service and quality produce

It was my first time ordering from Exotic Fruit and I haven’t been disappointed. I ordered a large breadfruit and asked for it to be a ‘roaster’. It came very well packaged and delivered quickly and it was perfect for what I wanted it for. I wouldn’t hesitate to order from them again

November 4, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you Elizabeth for your 5-star review! ⭐ We're so pleased that you found the breadfruit perfect and that you would like to order again. We'd be more than happy to help you with your next order.

If you email info@myexoticfruit.com, I can arrange a special deal for you!

Rated 4 out of 5 stars

Easy to order & Good quality of Fruit

Placed order & received confirmation of dispatched within 2 working days.
Navigating & payment process easy on website.
Goods arrived within 2 days but did leave a message when order placed to make sure courier did not leave parcel outside ( followed up later with shop that this was not done, said will make sure message with be forwarded to courier).
All good otherwise, would buy again.

October 27, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you for your kind review! I'm pleased that you found our website easy to use.

We do our best to include any instructions for the delivery driver on our packaging so that your parcel is only ever left where you'd like it. I do apologise that it was missed on this occasion. However, I'm glad to hear that you received your order.

You can be assured that any future delivery instructions will be included on your parcel. If you have any concerns, please do get in contact.

If you'd like to order again, please email info@myexoticfruit.com and I can arrange a special discount for you to use.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, and one of the main reasons I am a repeat customer. From the simplicity of ordering to efficiency of delivering. Keep up the second to none service.

October 24, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you Fatima for your 5-star review and for your continued custom! We love hearing that customers are pleased with our service enough to order again.

We'd love to know what your soursop product you've tried is! Email us at info@myexoticfruit.com and I can arrange a special deal for your next order.

Rated 5 out of 5 stars

Exceptional range of quality vegetables…

Exceptional range of quality vegetables and fruits from around the world

October 21, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you so much for your 5-star review. It's great to hear that you love all the different varieties of fruits as much as we do!

We'd love to know your favourite! Email us at info@myexoticfruit.com and I can arrange a special deal for you! 🥭

Rated 5 out of 5 stars

Juicy fruity!

Received my order in very good condition. The quality of fruits were of an excellent standard. Once I have finished eating this order, I will be ordering again.

October 23, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you so much for your 5-star review! We're so glad to hear that you found our fruits to be top quality and that you would like to order from us again.

If you'd like to email us at info@myexoticfruit.com, I can arrange a special deal for you on your next order.

Rated 5 out of 5 stars

Just brought my first batch of soursop…

Just brought my first batch of soursop teabags, after my friend recommended this website ,service was great ,arrived fast and packaged very well , the taste is lovely and refreshing and with great benefits, will defo be ordering more and exploring some of their great fruits , time to give myself healthy options and cut out the rubbish sweets , I would rather spend at exotic fruit and get good benefits in future, now time for a nice cuppa of soursop I think 😊

October 8, 2025
Unprompted review
My Exotic Fruit logo

Reply from My Exotic Fruit

Thank you Maria for your amazing review! We love to hear how people are enjoying our products so it's great to hear that you're creating healthier options for yourself. We hope you enjoyed your cup of soursop tea! ⭐

I can see that you would like to order again. We have so many different fruits in stock, so if you have any questions or need any help choosing, please do get in contact at info@myexoticfruit.com. I can even set up a special deal for you to use on your next order!

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