MyExpatTaxes Reviews 5,187

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process easy, intuitive, and straightforward. Many highlight the helpfulness and friendliness of the staff, noting their professionalism and knowledge. The service is frequently described as excellent, with people appreciating the quick response times and the overall efficiency of the tax filing process. However, some customers also noted occasional difficulties with the user interface, finding it confusing or experiencing glitches. A few people mentioned slow response times from customer service or a lack of real-time support, which led to frustration.

What people talk about most

User experience

Customers generally report a high degree of satisfaction with the user experience. Many reviewers found the... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the user-friendly... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the responsiveness and helpfulness of... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Many customers appreciate the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

I had some concern regarding my taxes, and I was happily helped my Joey, who went beyond to help me out. He was fast, accurate, friendly and helpful to get the answers that I needed! though the servi... See more

Company replied

Rated 5 out of 5 stars

It is very easy to do each year because all the information is saved. I believe the whole process took me about 10 minutes but only because I have been doing this since 2019. In addition, a representa... See more

Company replied

Rated 5 out of 5 stars

I heartily recommend acting early! Thanks to prompt inscription and filing, I am done, paid and free until next year. Thank you for this easy to understand process and to the whole MyExpaTaxes team. W... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The program gives me confidence…

The program gives me confidence because it seems to ask all the “right” questions. I look over my return afterwards and see everything just where it should be, without my having to relearn my way around the 1040 every year. Plus! The CA / US tax treaty is calculated seamlessly.

April 18, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!!

Rated 4 out of 5 stars

Clear step by step guide

Clear step by step guide, a bit of side searching needed to feel more secure, but overall good process.

April 13, 2026
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Reply from MyExpatTaxes

Thank you!

Rated 1 out of 5 stars

Their support takes 5+ days to respond…

Their support takes 5+ days to respond and when they do, they do not read the original email and respond with canned messages that doesn't answer your question.

The platform also doesnt function as advertised. For filling returns, it works somewhat, but for amending returns, there is no section for anything to do with living abroad or form 1116 that is needed. They tell you to "fill it out" when the screenshots provided clearly shows it has been - and there is no point of submitting an amendment without form 1116 for expats and there is no way to add it.

Now they are ignoring my refund requests and responding with automated messages that do not help.

I am now forced to request refund through paypal and reporting them multiple times to the IRS.

April 20, 2026
Unprompted review
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience. You can file amendments with MyExpatTaxe, but you need to fill out the Amendments section, as our team advised.

Rated 5 out of 5 stars

Turbo Tax for Expats

This is my third filing with MyExpat Taxes. Everything is super smooth, very happy this service exists.

April 18, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!!

Rated 5 out of 5 stars

I have been using this software for…

I have been using this software for several years and it is very easy to understand. The whole process runs smoothly and I know from previous years that the My Expat Tax team is there to help if I have any questions.

April 14, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Super easy

Super easy ! Price was good for the service. Would use again and recommend for US expats .

April 14, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Excellent Service

Smooth, fast completion of my Taxes with fast available help when needed.

April 15, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

Done in minutes

Done in minutes and even on the last day when I had trouble finding my power cord to my laptop.

April 15, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you! :)

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