MyExpatTaxes Reviews 5,187

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process easy, intuitive, and straightforward. Many highlight the helpfulness and friendliness of the staff, noting their professionalism and knowledge. The service is frequently described as excellent, with people appreciating the quick response times and the overall efficiency of the tax filing process. However, some customers also noted occasional difficulties with the user interface, finding it confusing or experiencing glitches. A few people mentioned slow response times from customer service or a lack of real-time support, which led to frustration.

What people talk about most

User experience

Customers generally report a high degree of satisfaction with the user experience. Many reviewers found the... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the user-friendly... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the responsiveness and helpfulness of... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Many customers appreciate the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

I had some concern regarding my taxes, and I was happily helped my Joey, who went beyond to help me out. He was fast, accurate, friendly and helpful to get the answers that I needed! though the servi... See more

Company replied

Rated 5 out of 5 stars

It is very easy to do each year because all the information is saved. I believe the whole process took me about 10 minutes but only because I have been doing this since 2019. In addition, a representa... See more

Company replied

Rated 5 out of 5 stars

I heartily recommend acting early! Thanks to prompt inscription and filing, I am done, paid and free until next year. Thank you for this easy to understand process and to the whole MyExpaTaxes team. W... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good

As always, the site is clear & easy
Communication with MyExpatTaxes now takes longer to get feedback and any general question leads to an option to pay a supplement (sometimes expensive) to get an answer. Which is so different than how it was before- I suppose the company has grown and this helps make a profit. I preferred feeling like the online help was part of the package and not a way to sell an additional package.

April 13, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for your feedback! Help and support are always available, but to model or discuss more specific and/or complex scenarios, we have dedicated packages to address those in detail.

Rated 5 out of 5 stars

Easy to use

Easy to use. I tried attempting the forms without guidance and was quickly overwhelmed. This made it super simple.

April 11, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

MyExpatTaxes is exactly what I needed!

MyExpatTaxes was the 4th software platform I tried This Year. The first two gave wildly different liabilities, the third didn’t include Form 1116, the Foreign Tax Credit, critical for US citizens living permanently abroad. I was told they could make it available for an additional $99 on top of their tax prep fee. I finally found MyExpatTaxes and the Base package had all the forms I needed. I'll return next year.

April 14, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 3 out of 5 stars

The software works great

The software works great, it’s just very expensive :( Should be an option for students who are already paying international governments hand over foot in taxes (and none back home due to tax treaties) to receive some kind of discount. In other words I went through the whole process only to find I didn’t owe my home gov’t (a profound relief) all for the low low price of an arm and a leg from MyExpatTaxes 🤦

April 15, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for your feedback! Make sure to join our newsletter to be notified about discounts and special offers!

Rated 5 out of 5 stars

This was the first time using…

This was the first time using MyExpatTaxes. I thought it was going to be so difficult and overwhelming. But it was actually very easy to use. And going through this process with MyExpatTaxes was actually enjoyable because it put my mind at ease!

April 16, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words! We do put the fun back into taxes. Or make them less annoying, at least. :)

Rated 5 out of 5 stars

1st time to used this platform and it…

1st time to used this platform and it do excellent job, no hassle and it point you to right direction to maximize the proceedings and absolutely will recommend this to my peers next filing season.

April 12, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Easy work

It was easy to work through the questions, and to provide appropriate answers. Of course, it was very easy for me, since I have no income in the US, nor assets there, but nonethless, it was not difficult to understand what was needed to file a statement.

April 9, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Makes a complex task easier

Makes a complex task easier. Forms that are comprehensive, but easy to fill in. Very helpful people to answer questions. Will use again.

April 12, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 1 out of 5 stars

The app simply did not work well

The app simply did not work well. I wanted to review the document after filling it in. Every time I tried I got a blank page. So I sent it in and the IRS rejected it (an error in the spelling of my wife’s name). I had to get someone at your help desk to fix it. Even then, I did not get access to the document, which means I was never able to print it for my records. All in all, a most unpleasant experience.

April 15, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us.
If you login to MyExpatTaxes, you can download your tax return under "Your Tax Package". Please reach out to our support: team@myexpattaxes.com

I'm glad our helpdesk agent was able to help you with getting your return e-filed.

Rated 5 out of 5 stars

Painless filing in less than 30 minutes

The whole process took me less than 30 minutes. I’d say that was the easiest tax-filing experience I have ever had. Since I filed with MyExpatTaxes last year, almost everything was pre-filled. There are upgrade options available several times, which some may find obtrusive, but it was there in those moments where it may be necessary due to new or unique circumstances for the tax season. I simply considered the need and skipped through without any tricks or high pressure - very straightforward and intuitive. I will definitely be back next year. Thank you for an excellent experience.

April 15, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

Always a great experience. Can highly recommend MyExpat Taxes for anyone needing to file US taxes. Quick and easy process following user friendly prompts. Takes all of the anxiety out of filing. Can’t recommend enough 🌟🌟🌟🌟🌟

April 13, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you so much for the kind words! I think that's the most stars we ever got in a single review! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look