I ordered a personalised Pokemon card as a birthday present. I ordered this on the 14th of April and I’m yet to receive it (3rd of May). Before ordering I selected the £8 delivery which said 7-9 days... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered a personalised Pokemon card as a birthday present. I ordered this on the 14th of April and I’m yet to receive it (3rd of May). Before ordering I selected the £8 delivery which said 7-9 days... See more
Company replied
Absolutely amazing. It comes with protective layers to make sure it comes in the best condition. There are two layers of protective film so carefully use a pin or somethinf similar to get the second o... See more
These are the 7th and 8th shirts I’ve bought from this company. The prints are exactly as requested, the shirts are soft, comfortable and light-weight, so can easily be washed through and quickly drie... See more
The product was great 👍 An the customer service even better! After changing my decision on what character I wanted on the personalised pillow. I contacted Sarah from Customer Service. Who was... See more
Customize pet face socks or put your face on socks. Upload your photo and we’ll print them on socks just for you! Perfect Gifts For Any Occasion. Your Best Gift Choice. For Yourself or The Ones You Love.
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I messed up my order and they were more than helpful fixing my issue. Great service.
The product was great 👍
An the customer service even better! After changing my decision on what character I wanted on the personalised pillow.
I contacted Sarah from Customer Service. Who was fantastic an got everything sorted hassle free.
Leaving me very happy!
Definitely shopping with getphotoblanket.com.au
again..😎
I had an issue with my product and communicated this back to the company in which they worked with me for a suggestion and great solution. Very happy with the outcome!
Product took a while to arrive but when it did, was happy with it. Sadly after the first wash, a hole appeared in the seam on top of the toes. Contacted customer services whoch reaponded quickly but wouldn't replace or refund. For the cost, I wouldn't expected a hole to happen so quickly so don't think they use qood quality socks. Would not recommend and would use a different company that sells similar.

Reply from myfacesocksuk
Prompt response and Friendly and helpful. Thanks.
The day after I submitted my order I realised I had ordered the wrong size so I sent a message asking if it was too late to change it. Sara was so helpful and got it sorted out really quickly, I can’t wait to see how it turns out but so far I’m really impressed with their customer service:)
The customer support staff went above and above to ensure that my order was fulfilled in a timely manner and communicated with me every step of the way!
Absolutely fantastic service, great quality of product, packaged well and delivered quickly despite coming all the way from China.
The communication was first class and I liked the ability to track the delivery.
This was a large order for a stag do. Very pleased and would highly recommend!
My parcel got lost but they manage it so well and I’m super happy about how they handled everything super happy
The Santa Socks team is Amazing!
From the moment I went online to purchase, I had questions. The online support team helped get me confident enough to purchase our team shirts.
We ordered our 12 shirts with just over 2 weeks until the deadline. Santa socks did everything they could have to make this the best customer service I have received in a very long time.
They put a rush on the production of the shirts, shipped them express and got the shirts done and delivered on time! When they showed up I was even impressed with the quality of shirt for the price. Very impressive....
Thank you to the team at SantaSocks, I will be a 100% return customer!
Nasa and Sara were very prompt in their responses and helpful
Great customer service and fast response time to inquiries!
My sis in Canada was so happy with the pillow gift. Her husband just passed away and I’m too far away herre in New Zealand to comfort her so I saw this online and ordered her hubby’s face in the minime pillow. Arrived on time. She told me she’s so thankful she can still get to cuddle him like real. Thank you MyPhotoBags, you make great memories to people and special thanks to Sara for responding to queries so quick. Excellent service!
Lovely business! Super helpful and good communication:)
I gave the wrong delivery address and they have gone above and beyond to get it to the right address as it’s a personal gift.
would definitly order from here again so helpful and polite wonderful company
Used the site multiple times, so impressed with the products. Great customer service, big thanks to Sara specifically!
Wow, saw their advert on Facebook in the UK. Always a bit wary of buying like this but I decided to give it a go. All I can say is its BRILLIANT. So chuffed with my shirt. Amazing service.
Understand customer needs well. And quick response.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.