myfacesocksuk Reviews 266

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered a personalised Pokemon card as a birthday present. I ordered this on the 14th of April and I’m yet to receive it (3rd of May). Before ordering I selected the £8 delivery which said 7-9 days... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing. It comes with protective layers to make sure it comes in the best condition. There are two layers of protective film so carefully use a pin or somethinf similar to get the second o... See more

Rated 5 out of 5 stars

These are the 7th and 8th shirts I’ve bought from this company. The prints are exactly as requested, the shirts are soft, comfortable and light-weight, so can easily be washed through and quickly drie... See more

Rated 5 out of 5 stars

The product was great 👍 An the customer service even better! After changing my decision on what character I wanted on the personalised pillow. I contacted Sarah from Customer Service. Who was... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Customize pet face socks or put your face on socks. Upload your photo and we’ll print them on socks just for you! Perfect Gifts For Any Occasion. Your Best Gift Choice. For Yourself or The Ones You Love.


Contact info

3.6

Average

TrustScore 3.5 out of 5

266 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The product was great 👍

The product was great 👍
An the customer service even better! After changing my decision on what character I wanted on the personalised pillow.
I contacted Sarah from Customer Service. Who was fantastic an got everything sorted hassle free.
Leaving me very happy!
Definitely shopping with getphotoblanket.com.au
again..😎

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

I had an issue with my product and communicated this back to the company in which they worked with me for a suggestion and great solution. Very happy with the outcome!

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service with faulty items

Product took a while to arrive but when it did, was happy with it. Sadly after the first wash, a hole appeared in the seam on top of the toes. Contacted customer services whoch reaponded quickly but wouldn't replace or refund. For the cost, I wouldn't expected a hole to happen so quickly so don't think they use qood quality socks. Would not recommend and would use a different company that sells similar.

November 19, 2023
Unprompted review
myfacesocksuk logo

Reply from myfacesocksuk

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

Rated 5 out of 5 stars

Oh no, I ordered the wrong size!

The day after I submitted my order I realised I had ordered the wrong size so I sent a message asking if it was too late to change it. Sara was so helpful and got it sorted out really quickly, I can’t wait to see how it turns out but so far I’m really impressed with their customer service:)

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

The customer support staff went above and above to ensure that my order was fulfilled in a timely manner and communicated with me every step of the way!

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, great quality of product, packaged well and delivered quickly despite coming all the way from China.

The communication was first class and I liked the ability to track the delivery.

This was a large order for a stag do. Very pleased and would highly recommend!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

The Santa Socks team is Amazing!

The Santa Socks team is Amazing!
From the moment I went online to purchase, I had questions. The online support team helped get me confident enough to purchase our team shirts.
We ordered our 12 shirts with just over 2 weeks until the deadline. Santa socks did everything they could have to make this the best customer service I have received in a very long time.
They put a rush on the production of the shirts, shipped them express and got the shirts done and delivered on time! When they showed up I was even impressed with the quality of shirt for the price. Very impressive....
Thank you to the team at SantaSocks, I will be a 100% return customer!

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Sara and team

My sis in Canada was so happy with the pillow gift. Her husband just passed away and I’m too far away herre in New Zealand to comfort her so I saw this online and ordered her hubby’s face in the minime pillow. Arrived on time. She told me she’s so thankful she can still get to cuddle him like real. Thank you MyPhotoBags, you make great memories to people and special thanks to Sara for responding to queries so quick. Excellent service!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING

Wow, saw their advert on Facebook in the UK. Always a bit wary of buying like this but I decided to give it a go. All I can say is its BRILLIANT. So chuffed with my shirt. Amazing service.

September 18, 2023
Unprompted review

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