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See what reviewers are saying

Rated 1 out of 5 stars

Horrible food…. I got the kitten pack, my 2 month old kitten stopped eating she got sick she stayed hungry I tried everything mixing it with water or treats it was not real food. 0/10

Rated 1 out of 5 stars

We've used Felix for all our cats for years, however, just recently we've switched our 16 year old cat onto Felix Senior 7+. She was okay for a few weeks but the last few weeks she's periodically sick... See more

Rated 1 out of 5 stars

My cat was on this food Felix as good ss it looks for a few months.lost quite a bit of weight and started to look really skinny. His stomach was upset and his stools were orangey and really stank.... See more

Rated 1 out of 5 stars

My cat used to love the 100g pouches but the 85g one I don't know what has happened. I don't know if it gave him a bad tummy but an excruciating experience fixing his diarrhea. Also never feed your ca... See more

Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Health Insurance Agency
  4. Insurance Broker
  5. Insurance Company
  6. Life Insurance Agency

Information provided by various external sources

We’re building Felix because we want to give you the same insurance experience that we'd want for ourselves. Why? Well, we know that buying insurance in the UAE can be really frustrating sometimes.It doesn’t have to be that way though, does it? We’re dedicated to making insurance a little quicker, a little easier, a little less frustrating and a little less confusing. We’re doing that by focusing on exceptional customer service, great insurer partnerships, and technology to bring it all together.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(192)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast, Easy and Super responsive.

Quick and fair quotes with attentive and curteous representatives.

January 30, 2018
Unprompted review
Felix logo

Reply from Felix

Hi Jason, thanks very much for the feedback! Good luck and let us know if we can be of service!

Rated 5 out of 5 stars

The best price in the market

The best price in the market! Excellent support, no hassle and accurately design for your needs, will definitely use them again. Thank u Felix team

January 26, 2018
Unprompted review
Felix logo

Reply from Felix

Hey Asyraf, we're glad you had a good experience with Felix! We're at your disposal if you ever need anything else.. all the best!

Rated 5 out of 5 stars

Really good service

Really good service; very fast and trustworthy. They even refunded me without me asking when they found out the system had overcharged me! Normally you have to point this out, and then chase

January 24, 2018
Unprompted review
Felix logo

Reply from Felix

Hi James, thanks for the great review! Sometimes the insurance companies we deal with reduce their prices between the time we send clients quotes and the time they make their payments. Whenever this happens we automatically process a refund...

If you ever have any questions about your insurance we're here to help so get in touch! All the best!

Rated 4 out of 5 stars

Fantastic service

Fantastic service, quick quotations and easy checkout options. Will definitely be recommending and using again.

January 22, 2018
Unprompted review
Felix logo

Reply from Felix

Thanks Craig, we appreciate the feedback and the great review! Don't hesitate to get in touch if you ever need any assistance with your insurance! All the best...

Rated 5 out of 5 stars

Fast

Fast, efficient and easy to use, refreshing.

January 12, 2018
Unprompted review
Felix logo

Reply from Felix

Hey Keith, thanks for the awesome review... refreshing is what we like! All the best, let us know if there's anything we can ever help with!

Rated 5 out of 5 stars

Excellent service!

January 2, 2018
Unprompted review
Felix logo

Reply from Felix

Dear Nader, we're very happy you had a good experience with Felix. Thank you for the great rating!

Rated 5 out of 5 stars

The company was professional and sent …

The company was professional and sent me the quotes as promised and followed up to see that I had received them.

December 13, 2017
Unprompted review
Felix logo

Reply from Felix

Dear Sandra, thank you very much for the 5-star review! We're happy we were able to help you and out and we look forward to doing so again in the future. Have a great week!

Rated 5 out of 5 stars

Excellent!!

This was an excellent experience! With a neat, pleasant to use interface, and highly informative, modular structure and content, buying my insurance was a breeze. Also thought the text messages/emails with links to quotes or a place to upload your documents was really handy so I could go back to them at any time.

Looking forward to more from this product and company.

December 12, 2017
Unprompted review
Felix logo

Reply from Felix

Dear Shyam, thank you very much for the detailed feedback! We're very happy that you had a good experience on our website... we have a lot of powerful new features in the pipeline so make sure to check back to see what's new! And of course let us know if there's ever anything you need with your insurance... thanks again!

Rated 5 out of 5 stars

Fast. Precise. Efficient.

Comprehensive quote with all the options I asked for, sorted out in less than 2 hours from enquiry to uploading the insurance to the RTA system. Great service!

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

Everything was done smoothly and …

Everything was done smoothly and professionally. I hope to refer you in the near future to friends and family. Big fan of the process.
Tara

December 5, 2017
Unprompted review
Felix logo

Reply from Felix

Hey Tara, that's awesome! We're very happy you had a good experience, thank you for the great review and the 5 stars you've given us! Make sure you use your personal referral code when referring your friends and family so that they get Dhs 200 off their policy...

We're always here if you every need anything!

Rated 5 out of 5 stars

The team was quick on getting me the …

The team was quick on getting me the best quote and let me compare through 3-4 options. The issuance was also done on time didnt have to keep calling them compared to my previous experiences with insurance agents.

December 4, 2017
Unprompted review
Felix logo

Reply from Felix

Dear Varsha, thanks for the 5-star review, we're happy that we were able to help you with your renewal! I'll be passing your feedback to Shayan and the rest of the team. Thanks again and don't hesitate to get in touch if we can ever be of service!

Rated 5 out of 5 stars

Very good service.

November 30, 2017
Unprompted review
Felix logo

Reply from Felix

Hi Ribal, thanks for the great review! Enjoy the new car and get in touch if there's anything we can help with!

Rated 5 out of 5 stars

Excellent services

Response and the cost was fare

November 29, 2017
Unprompted review
Felix logo

Reply from Felix

Dear Joseph, thanks for the review! We're happy that you found us responsive and fairly priced... remember, don't ever hesitate to get in touch if you need anything!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The process was very quick, efficient and enjoyable!

November 21, 2017
Unprompted review
Felix logo

Reply from Felix

Hi there Leah, thanks for the great review! It's always good to hear that we've been able to make the process of buying insurance (out of all things!) a little bit enjoyable! We're here if you ever need anything, all the best!

Rated 5 out of 5 stars

Great service

Great service! Highly recommended! Well done Felix team!

November 21, 2017
Unprompted review
Felix logo

Reply from Felix

Dear Bedour, thank you very much for the great recommendation - it means a lot to us! Get in touch if you ever need anything, we're here!

Rated 5 out of 5 stars

It was a quick and very informative …

It was a quick and very informative service. Managed to complete everything over the phone and on the go!

November 15, 2017
Unprompted review
Felix logo

Reply from Felix

Dear Stefan, thanks a lot for the 5 stars you've given us! We're happy you found Felix to be easy and convenient and we look forward to helping you again in the future! All the best!

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