MyFirstRecord.co.uk Reviews 165

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From start to finish the transaction for vinyl plaque was easy,especially with Simon at the tiller. Packaging was exceptional.

Rated 5 out of 5 stars

Received my favourite record, such a thoughtful gift, I love it. These are a great idea for any other music lovers. Personalised too , which makes it all the more special. Thank you.

Rated 5 out of 5 stars

Great Prize from a great company 😁 I won this sweet blockbuster original framed single in a competition run by top bloke Simon and his company. I will definitely be ordering original gifts like this... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Simon from start to finish. Kept me updated on my order and delivery and the finished article was exactly what I was hoping for, which went down a treat! I looked into a few dif... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Unique Gifts & Presents For That Special Occasion


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I recently won a beautiful Beetles Framed Cd...

I recently won a beautiful Beetles framed CD from Simon on Twitter. What a wonderful thing to have won. What Simon makes is incredible & I would recommend him to anybody. Amazing!

October 28, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Ruth for your kind words. However only a 7/10 rating for you, for your spelling of "Beatles"!! :-)

Rated 5 out of 5 stars

Well- what can I say

Well- what can I say ! A lucky winner of an item that will shortly be taking pride of place on my living room wall. Total quality and a great momento for anybody who has a favourite song in their lives. Tiger Feet will live on forever for me now!

October 19, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Pleased you like it Eddie. As you know those "Muddy Feline Feet" were also my first vinyl love too!! Once again congratulations on winning our #FirstRecord competition

Rated 5 out of 5 stars

Gr8 service

Gr8 service well recommended by me for anyone looking for a special gift

October 18, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you George

Rated 1 out of 5 stars

Poor quality

Poor quality - complained at the time, no reply. Within 6 months frame had fallen apart and present is in bits.

Simon, thanks for the reply - just tried to email you with my order details but email bounced, guess your inbox is full ?

October 11, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Hi Liz. I'm very sorry to read your comments. Are you sure it was MyFirstRecord.co.uk and not a competitor? The reason I ask is that we always address grievances and complaints, ( of which we have very few! ) so I am surprised at your comment. Please e-mail me @ info@myfirstrecord.co.uk and we will rectify the situation and replace the broken frame. As you will see from the good reviews on our website, we have vast numbers of very happy customers for the very reason that we make good any problems that arise and the product is of high quality...…. www.myfirstrecord.co.uk/index.php?route=module/allreviews. I hope you get in touch, because one dissatisfied customer is two too many!! Regards, Simon

WE HAVE NOW REPLACED THE PRODUCT THE CUSTOMER WAS DISSATISFIED WITH, WITH A BRAND NEW ONE. AS WE HAVE HAD NO FEEDBACK, DESPITE REPEATED REQUESTS, WE ASSUME THAT LIZ IS SATISFIED WITH THE REPLACEMENT.

Rated 5 out of 5 stars

I first used MyFirstRecord three years…

I first used MyFirstRecord three years ago for a silver wedding anniversary gift. The recipients and I were thrilled with the framed vinyl single. When my sister was getting married in August I wanted a special gift and again, thought of MyFirstRecord for a framed record of their first dance. My sister and new husband absolutely loved it and said they ‘would cherish it forever’. Communication as always was excellent. Thank you.

September 15, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Nicki, it is always a pleasure dealing with you...….You are never any trouble and the perfect, polite house guest at MyFirstRecord Towers :-) You will always be welcome to return :-) But seriously it's always very gratifying when customers particularly love and appreciate what we do, and to this end return for a second or third time!!

Rated 5 out of 5 stars

This review is for a first dance record…

This review is for a first dance record framed for my nephew. I am so pleased with the price and purchase as Simon emailed me from the purchase to the delivery and sent a photo of the actual product as I am not able to view face to face at the moment. My nephew and new wife informed me today how pleased they are for our gift to them and how thoughtful it was. I would thoroughly recommend this site to purchase a 'different' type of gift and will certainly be using in the future.

September 7, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Julie, thrilled to hear that your nephew and his wife ( Louis & Laura ) loved their framed first dance song ( "You're my best friend" by Queen ). I hope it will always act as a fitting & memorable memento / souvenir of their "Big Day".

Rated 5 out of 5 stars

Framed Vinyl

I was so excited to receive my prize after winning a competition from this company. I was so lucky to win my favourite Kylie Minogue single, Dancing framed. The service was excellent and the item itself is gorgeous. I would never hesitate to use this company again for a gift as they are really lovely items to treasure and to have on display in your home. Thanks again!

August 31, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

That's our pleasure Sarah. The good news is that your framed vinyl single is one of a kind; a rare limited edition. So I'm sure you will be the envy of all Kylie Minogue fans the world over!!

Rated 5 out of 5 stars

I was so lucky to win a competition

I was so lucky to win a competition with MyFirstRecord for my 50th Birthday, this is the ideal gift to mark any special occasion-be it a newborn's arrival, a wedding, anniversary or a budding astronaut's birthday an exceptional gift to last forever. Great quality and lovely personal touches, I would have no hesitation in recommending you to all my family and friends. Thank you so much MyFirstRecord can't wait to hang it up on my wall, I am so over the moon.
Amanda Thomson

August 23, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Amanda, at the risk of sounding cheesy ( God forbid!! ), it's our pleasure to give pleasure. Glad you like the product.

Rated 5 out of 5 stars

Really beautiful product and fantastic…

Really beautiful product and fantastic customer service from Simon.
Purchased for some newlyweds with their first dance song and simply the wedding date engraved, much classier than other offerings.

Simon even took the trouble to source a hard to find record from overseas - very impressive.

The newlyweds are thrilled.

August 22, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Katie - hope you don't mind me revealing your Christian name after you opted for the anonymity of using your initials!! Pleased to hear the bride & groom loved their wedding gift & therefore I'm very happy to have gone the extra mile ( literally ) to Germany to source the rare Van Morrison 7" vinyl single in order to fulfil your request & order. I hope it contributed to a wonderful day

Rated 5 out of 5 stars

Absolutely made up with the service and…

Absolutely made up with the service and the quality of the purchase. It was a birthday present, she was so happy she cried!

July 31, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Cheers Paul. I hope she enjoyed the rest of her 54th birthday, once she had wiped the tears away :-) A great song choice...….were you aware that your designated song "You to me are everything" is by a band, the Real Thing, that hails from your home city of Liverpool?

Rated 5 out of 5 stars

A++++++ Excellent gift for a special occasion.

Exceptional service and quality which my brother-in-law was delighted with. Fully recommend for a special occasion gift that is very personal to the recipient and will be enjoyed for many years to come. Many thanks!

July 29, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Lynn, for your kind words. I'm pleased your brother-in-law loved his gift from you!!

Rated 5 out of 5 stars

Personal service and customer contact…

Personal service and customer contact to ascertain exactly the right product to supply and put a warm voice to the seller.
Definitely will use again

July 29, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Paul. Generous words!!

Rated 5 out of 5 stars

Exactly as hoped

Exactly as hoped. Very helpful and comunicative. Well packaged for despatch.
Would recommend.

July 29, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Thank you Anna. Hope to see you again at some point in the future!!

Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end!
Extremely helpful and the finished product was perfect!

July 29, 2019
Unprompted review
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Reply from MyFirstRecord.co.uk

Thanks Jane. You can come again - perfect customer & house guest!! :-) Hope to see you for another special gifting occasion in the future

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