Williamson's My Florist Reviews 

70
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally beautiful selection of fresh flowers and express great satisfaction with the reliable delivery service that always arrives right on time. Many people also highlight the incredibly polite and helpful staff who provide wonderful assistance and guidance over the phone when choosing floral arrangements. Furthermore, consumers frequently appreciate the remarkably smooth ordering process and the convenient updates that make tracking their thoughtful gifts entirely effortless. Reviewers often mention they will definitely use these services again and gladly recommend them to family and friends for special occasions.

What people talk about most

Product

Customers expressed immense satisfaction with the product, frequently praising the gorgeous colors, fresh... See more

Service

Consumers find service to be positive, highlighting prompt delivery, fresh and beautiful blooms, and helpful... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the flowers are gorgeous, fresh,... See more

Delivery service

Reviewers highlight great satisfaction with the delivery service, frequently praising prompt and timely... See more

Staff

Users describe positive interactions with staff, frequently highlighting their incredible helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered flowers for my mother in laws funeral. The person I spoke to on the phone was so nice and understanding. The flowers were delivered on time as promised and they were absolutely beautiful. Will... See more

Company replied

Rated 5 out of 5 stars

I ordered flowers for a customer colleagues mums funeral, first I got the date wrong then I got the name wrong, Ross went out of his way to keep me informed and ensured to get the flowers delivered de... See more

Company replied

Rated 5 out of 5 stars

I was delighted with Williamson’s my florist from start to finish. My call was answered immediately which is unusual in these changing times. I was asked if I knew what kind of floral arrangement I ne... See more

Company replied

Rated 5 out of 5 stars

Having received flowers from Williamson's previously, I had no hesitation in ordering flowers from them. Staff were extremely helpful and went above and beyond to deliver the bouquet I'd ordered. I w... See more


Company details

  1. Home & Garden

Written by the company

Flowers delivered in Scotland and the UK. Flowers delivered daily to across Edinburgh, Dundee, Perth, Dunfermline, Kinross, Linlithgow, Bathgate, Livingston and Glasgow.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(70)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered flowers for a customer…

I ordered flowers for a customer colleagues mums funeral, first I got the date wrong then I got the name wrong, Ross went out of his way to keep me informed and ensured to get the flowers delivered despite my numerous errors. And gosh they were so beautiful. Thank you so much.

May 22, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for your review and we are happy to have helped. We are glad the flowers were so well received and we will pass on your kind words to Ross

Rated 5 out of 5 stars

Beautiful

Very happy with the flowers.

April 28, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for your kind review. We are very happy to hear that.

Rated 5 out of 5 stars

Ease of using site descriptions and…

Ease of using site descriptions and choices very clear. Flowers arrived and were very well welcomed by my friend .She said they have given her something to do at this sad time for her.

May 6, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for your review. We are glad to hear that the site was easy to use and that the flowers were received so well.

Rated 5 out of 5 stars

Beautiful flowers and great customer service

Ordered flowers for my mother in laws funeral. The person I spoke to on the phone was so nice and understanding. The flowers were delivered on time as promised and they were absolutely beautiful. Will definitely be using Williamsons again and recommending them. Thank you

April 29, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for your kind words. We are glad to hear everything went so smoothly.

Rated 5 out of 5 stars

Outstanding service

I was very impressed with the service from Williamson's. I was calling blind from Canada, trying to find a florist near Perth to deliver funeral flowers within a few days. The gentlemen who answered the call was extremely helpful, kind, and even suggested a different florist because the funeral home was outside his delivery area. However, his website was by far the best of all the pictures of the offerings. I tried 2 different florists and one had no pictures, and the other didn't seem interested, so I went back to Williamson's and we were able to compromise and do a delivery to the crematorium for the service. The funeral flowers were just as beautiful as in the picture and I was able to track the order and even check in about delivery. They were as friendly then as when I ordered the flowers. Thank you for giving a great experience to a very sad and grieving Canadian!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a Classic Spring bouquet for next day collection

Ordered a Classic Spring bouquet for a birthday gift and the flower selection was beautiful... very fresh and nicely arranged. I will definitely use Williamsons service again.

April 28, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

We are so happy to hear that. Thank you for your review.

Rated 5 out of 5 stars

Flowers were beautiful

Flowers were beautiful, couldn't fault them 😁

April 21, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

We are so happy to hear that. Thanks for the excellent review.

Rated 5 out of 5 stars

The girl who attended to me for my…

The girl who attended to me for my daughter’s wedding flowers went above and beyond. 10/10 so helpful and we discussed colours and options till we got the perfect flowers corsages.

April 17, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you so much for the excellent review. We are delighted that you were happy with the service.

Rated 4 out of 5 stars

Flowers

Great service flowers were great

April 16, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Hi Jamie. Glad you liked the flowers and thank you for taking the time to review.

Rated 5 out of 5 stars

Best flowers ever

My friend said these were the best flowers she had ever received. They were so fresh and colourful.

April 11, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for the excellent review and taking the time to share!

Rated 5 out of 5 stars

Very good and prompt service.

Very good and prompt service.
I wanted to send funeral flowers and was concerned about their delivery.
All went well, very happy with the friendly and courteous service.

March 27, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you so much for the excellent review. We are very glad to hear everything went so well and that you are happy with the service.

Rated 5 out of 5 stars

Helpful guy on the phone

Helpful guy on the phone, the flowers arrived in Canada on the day they quoted.

April 6, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for taking the time to leave a review.
Best regards
Harry

Rated 5 out of 5 stars

A beautiful bouquet of flowers…

A beautiful bouquet of flowers delivered with care

April 4, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Hi Anne, we are glad you liked the flowers and thank you for sharing your feedback.
Regards

Rated 4 out of 5 stars

There was a problem with the website…

There was a problem with the website when trying to order online.
Phoned up and got first class service.
The flowers were for a regular customer of yours who was pleased that the standard was absolutely up to the quality she's always experienced from your company.

April 3, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

We are sorry for the website issues but we are very glad to hear everything else about your experience went so well. Thank you for your review.

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