My Forever Furnishings Reviews 

95
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, stunning furniture designs, and surprisingly fast delivery times that make shopping completely effortless. Shoppers also note the incredibly helpful communication and responsive support team that answers questions promptly and keeps everyone fully updated throughout the process. However, some people mentioned occasional issues with delivery delays or courier problems that caused frustrating waiting periods at home. A few reviewers also experienced minor product flaws upon arrival, while others faced unhelpful customer service responses regarding specific return policies. Despite these occasional setbacks, consumers generally appreciate the great value and overall service provided.

What people talk about most

Product

Consumers find product quality and satisfaction to be exceptionally high, frequently praising the beautiful... See more

Quality

People report positive experiences with quality, expressing high satisfaction regarding durable furniture,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting exceptionally fast arrival... See more

Customer service

Reviewers express great satisfaction with the customer service, frequently highlighting responsive... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with quick delivery, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy with my table from my forever furnishings. I was looking at the Cambridge Dining table but couldnt tell if the colour would suit my decor. I called the number on the website and within minut... See more

Company replied

Rated 5 out of 5 stars

Really happy with the way this was handled. Our original table arrived damaged, but Kiera was brilliant from start to finish. She kept us updated, chased things up and arranged a replacement, whic... See more

Rated 5 out of 5 stars

Great customer service, answering all my questions before purchase and very quick delivery. Very happy with our chairs, good quality and good weight.

Company replied

Rated 5 out of 5 stars

Ordered a lamp it came next day on a pallet. Very well packaged I love it. I received texts to tell me when it would arrive. Would definitely recommend thank you forever furnishings

Company replied


Company details

  1. Furniture Store

Written by the company

Affordable and Trending Furniture & Home Decor. We are one of the leading online home furniture retailers in the UK with over 9 years experience in this industry. All of our products are sourced within the UK from very high end and reputable suppliers to give your home that contemporary finish.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(95)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product came as described and the…

The product came as described and the delivery arrived before the estimated time.
I am very happy with my purchase.

May 5, 2023
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Rakesh
Myforeverfurnishings

Rated 5 out of 5 stars

Great services and great products lion…

Great services and great products lion head bar stalls

May 5, 2023
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Rakesh
Myforeverfurnishings

Rated 5 out of 5 stars

When things go wrong !

We ordered a beautiful mirror unfortunately it had a fault but the company provided a replacement the very next day …unfortunately it was a manufactured fixture fault.
The company collected the item and we received a Full refund..
Very well handled promptly and a very efficient service..
I don’t mind if a company deals with a complaint correctly and I can’t praise them enough for communicating well..
Thank you and your team..Will look at your site more often and order with confidence..
Thanks again…

April 18, 2023
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Kieran
Myforeverfurnishings

Rated 5 out of 5 stars

Great Company

So happy with my purchases. I added the companies mobile number to my phone and found them on WhatsApp, where I corresponded and they were sooo helpful. The colour chair I wanted wasn’t on their website but they sent me sample pictures and added to their website for me to purchase. Marble Table is high quality marble, looks beautiful in my home, you definitely get what you pay for. Even afterwards they were extremely polite and helpful via WhatsApp. Delivery was speedy and all tracked with texts and phone calls to let me know when they will arrive. Great Company overall, I would recommend 100%. Thank You Myforeverfurnishings

April 26, 2023
Unprompted review
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Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Rakesh
Myforeverfurnishings

Rated 5 out of 5 stars

Great service and beautiful table

Sometimes things don’t go perfectly, that’s life! Our beautiful marble table had a crack but myforeverfurnishings replaced it with no fuss. I am delighted with the table and very happy with the customer service. I’ll be back!

March 15, 2023
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Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Your most welcome, we hope your enjoying your new table!

Kieran
Myforeverfurnishings

Rated 5 out of 5 stars

It has a very high quality

It has a very high quality, perfect appearance, the air of the hall has changed completely, the customer service is great, I am very satisfied and I recommend it to everyone

April 5, 2023
Unprompted review
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Kieran
Myforeverfurnishings

Rated 5 out of 5 stars

5*! Amazing service and product!

Ordered a marble dining table and set of chairs in the recent sale. Couldn't be happier with the items I have received, at a price much better than other competitors. I was explained to by Kieran in customer services that they are a new start-up and they aspire to provide a great experience to customers at a very competitive price. And she was true to her word. Delivery was completed by a lovely team. All in, I'm over the moon with the service I have received and my table looks amazing. Thoroughly recommend!

March 6, 2023
Unprompted review
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Kieran
Myforeverfurnishings

Rated 5 out of 5 stars

Amazing Quality & Brilliant Service!!

I recently orderered my marble table and 6 dining chairs from this company. The process of ordering through their website was VERY EASY and they also had a 20% OFF opening sale which was GREAT!

I received the whole order within the timeframe given on their website. The delivery drivers were very polite and took extra care bringing the table inside as our door way is a slight squeeze to get through!

Overall, I am very happy with the quality of the items ordered and happy with the service I have received! I will definitely be ordering from here in the future, please can you get some garden furniture on your website ready for summer!!

February 8, 2023
Unprompted review
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Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

We have added garden stock to our website just for you! We hope you are loving your new furniture! Wishing you all the best!

Kieran
Myforeverfurnishings

Rated 1 out of 5 stars

SCAM COMPANY

***UPDATED REVIEW*** 10/03/2023

I cannot believe what this company has done, They sent an email to trustpilot to state this review was not genuine, I then sent trustpilot evidence to confirm that my review is genuine, I sent my order invoice and also email communication when i placed my order. Trustpilot confirmed this and confirmed my review is genuine and verified. I sent trustpilot an email as i strongly believe that the reviews left must be fake as how can they be good when they have treated me so bad. To date i have still not had a reply from this company, My bank has advised the money has been sent back to me and they have sent this claim to this company. Please buyers i urge you, Do not purchase from this website. They are a SCAMMING Company and i have also raised a claim with Trading Standards.

This company is a scam......do not order from them.
I ordered 4 chairs and table 3 weeks ago and was given a date of delivery last week, Did not arrive and then got told it would come today, Did not arrive. The company are not answering my calls now nor are they replying to my emails. I have opened a dispute now with my bank. Please if can get back to me regarding my order. I wish i did not order from here. Buyers BEWARE Of this website.

February 20, 2023
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Reply from My Forever Furnishings

*** Updated Response ***
10.03.2023

Good Afternoon Robin Weathershield if that is your real name.

We have sent over proof to Trust Pilot that you have not placed an order with us nor have you communicated with us. This is an ongoing investigation which eventually will come to surface with the truth.

Again as per previous reply we have not received the following from you:

- NO order has been placed by you
- NO payment has come through from you
- NO email has been sent to us by you
- NO calls have been received by you

Yes we sent a request to Trust Pilot requesting additional identification and you failed to provide your contact number in order for us to speak to you.

We honestly don't understand what you are achieving by doing this but again an investigation is ongoing so we will get to the bottom of who you really are at some stage.

You can see our email and contact number on our website yet fail to contact us for some reason and keep replying through Trust Pilot knowing it will create negativity for other potential customers.

We hope you have a great day Robin :)

If anybody has any reservations on this review and would like clarification please do not hesitate to contact us on info@myforeverfurnishings.co.uk or call us on 07848978902. Thank you.

Good Afternoon,

Please can you confirm your order number as we cannot seem to find your name on our system.

We check our emails on a daily basis and can't seem to find your email nor any calls on our system. We also have not received a payment from you in order for you to be raising a dispute with your bank?

We believe you have created this review to tarnish our name which we don't understand why.

We have sent a request through trustpilot requesting you provide us with your identification. We look forward to hearing from you with further proof as we have no record of you ordering from us.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, kept me updated from start to finish.
I've bought louis dining table and chairs, absolutely delighted with them.
I'd recommend this company very highly.
Delivery bang on time too I meant to add

March 3, 2023
Unprompted review
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Kieran
Myforeverfurnishings

Rated 5 out of 5 stars

Bar Stools for our Kitchen

I have recently purchased 6 of the lewis bar stools to add into our newly renovated kitchen and they look amazing. A special thank you to Kieran who kept us updated throughout the process of ordering and delivering. I am very happy with my purchase and would highly recommend this company.

February 19, 2023
Unprompted review
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Kieran
Myforeverfurnishings

Rated 5 out of 5 stars

LED Crushed Diamond Mirror

Recieved my led crushed diamond mirror within days of placing my order. Very happy with the service provided by My Forever Furnishings, I will be ordering from here again! Thank you

February 15, 2023
Unprompted review
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Kieran
Myforeverfurnishings

Rated 5 out of 5 stars

Beautiful chair but I thought I’d…

Beautiful chair but I thought I’d ordered the lighter ones. Fast delivery I’d like to say I’m over the moon with them but they don’t really go in my room like the lighter colour would have

February 22, 2023
Unprompted review
My Forever Furnishings logo

Reply from My Forever Furnishings

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤

Kieran
Myforeverfurnishings

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