My Four Wheels Reviews 

3,621
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 804 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their incredible patience, calm demeanor, and supportive attitude during lessons, which helps learners successfully build confidence behind the wheel. Reviewers also state that instructions are consistently clear and thorough, making the overall learning process smooth, engaging, and very easy to understand. Some reviewers were not happy with the apparent lack of communication and empathy from certain instructors when dealing with sensitive personal situations. A few consumers also noted instances of poor service and unprofessional behavior related to scheduling difficulties, lesson pacing, and unhelpful staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing instructors as remarkably patient, calm,... See more

User experience

Users describe positive interactions with user experience, highlighting how instructors consistently made... See more

Instructions

Customers consistently note positive experiences with instructions, frequently praising instructors for being... See more

Service

Consumers find service to be positive, highlighting instructors who offer great advice and well-structured... See more

Customer service

People report positive experiences with customer service, highlighting that communication was amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Conor (bournemouth) was amazing and helped me go from zero driving experience to passing my test first time. He was always helpful, patient and friendly when I was learning how to drive and also helpe... See more

Company replied

Rated 5 out of 5 stars

A Fantastic Driving Instructor — Highly Recommend! I had an excellent experience learning to drive with Tony, who covers the Kent and Sussex area, and I'm delighted to say I passed my test on m... See more

Rated 5 out of 5 stars

I am very grateful to Aaron and my instructor, James Key for fitting me in for a block session of refresher lessons in York. Having lived abroad, I hadn't driven for quite a few years and James gave... See more

Rated 5 out of 5 stars

My Four Wheels have been brilliant all the way through my Instructor training journey so far. I have had a great mentor; Jo who has been very patient with me as I am still working in different roles (... See more

Company replied


Company details

  1. Driving School
  2. Career and Education Provider
  3. Drivers License Training School
  4. Educational Institution

Written by the company

My Four Wheels are one of the fastest growing driving schools in the UK. If your are interested in becoming a driving instructor or need driving lessons, please visit our website - www.myfourwheels.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(3,621)

805 reviews in the last 12 months

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Rated 5 out of 5 stars

Oxana is the best instructor in Lincoln

Oxana Veramyeva - Lincoln The best instructor ever. So patient and kind. She is so helpful and makes everything clear to understand which is amazing!

September 11, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your lovely review! 😊 We’re delighted to hear that Oxana’s patience, kindness and clear teaching made such a positive difference to your learning experience.

We’ll be sure to share your kind words with Oxana. Thank you for choosing us! 🚗😊

Rated 5 out of 5 stars

Just passed FIRST TIME in HerneBay

Just passed FIRST TIME in HerneBay. Had the best driving instructor, AMY LYCETT. I’m going to miss our lessons now, she really built up my confidence and I highly recommend her as an instructor. ⭐️⭐️⭐️⭐️⭐️

September 11, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your fantastic review! 😊 Huge congratulations on passing first time in Herne Bay! 🎉🚗

We’re delighted to hear that Amy helped build your confidence and made your lessons such a positive experience. We’ll be sure to pass your lovely feedback on to her — we’re sure she’ll be sad to say goodbye too!

Thank you for recommending Amy and My Four Wheels! ⭐️😊

Rated 5 out of 5 stars

Passed first time with only 1 minor

Passed first time with only 1 minor, instructor Benjamin Fong has helped me improve massively in only a short amount of time, he explains things very well for you to understand quickly and has extreme patience. I would 100% recommend if you want to pass first time and learn how to be an amazing driver!

September 11, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your fantastic review! 😊 Congratulations on passing first time with just one minor — what a brilliant result! 🎉🚗

We’re delighted to hear that Benjamin’s clear explanations and patience helped you improve so much in a short time. We’ll be sure to share your lovely feedback with him.

Thank you for the 100% recommendation, and enjoy your driving! 😊

Rated 2 out of 5 stars

Managed to get to my test’ needed a 1…

Managed to get to my test’ needed a 1 hour pre test lesson then 40 minutes test’ the instructor made me pay for a 3 hour session! Therefore I would not recommended this company..

September 9, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you for your feedback. We’re sorry to hear you were unhappy with the lesson and test-day booking arrangement.

We understand how frustrating it can be when the time booked doesn’t feel appropriate for what you needed. We’d like to look into this further and understand exactly what happened. Please contact our customer service team with your booking details so we can investigate this for you.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Passed first time with Anthony

Passed first time with Anthony, would 100% recommend for learning around the Warwickshire area.

September 9, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you for your lovely review! 😊 Congratulations on passing first time with Anthony! 🎉🚗

We’re delighted to hear you had such a positive experience and would highly recommend Anthony to other learners in the Warwickshire area. We’ll be sure to pass your kind words on to him!

Enjoy your driving! 😊

Rated 5 out of 5 stars

I highly recommend Oxana as a driving…

I highly recommend Oxana as a driving instructor! I passed my driving test first time, and I honestly couldn’t have done it without Oxana’s patience, support and excellent teaching. From the very beginning, she made me feel comfortable and confident behind the wheel. She explained everything clearly, corrected my mistakes in a calm and encouraging way, and always made sure I fully understood what I was doing and why.
What I particularly appreciated was how patient and supportive she was whenever I struggled with something. She never made me feel embarrassed about making mistakes and always helped me turn them into learning opportunities. Her lessons were well structured, and she prepared me really well for both everyday driving and the test itself.
Passing first time gave me so much confidence, and I’m very grateful to Oxana for helping me achieve it. If you’re looking for a professional, patient and genuinely caring driving instructor, I would 100% recommend Oxana.
Thank you so much, Oxana!

September 9, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your wonderful review! 😊 Congratulations on passing first time! 🎉🚗

We’re delighted to hear that Oxana’s patience, support and clear teaching helped you build confidence and become a safe, confident driver. It’s fantastic to know you felt comfortable learning from your mistakes and well prepared for both everyday driving and your test.

We’ll be sure to share your lovely feedback with Oxana. Thank you for the fantastic recommendation, and enjoy your driving! 😊

Rated 5 out of 5 stars

Passed first time with Oxana

Passed first time with Oxana, honestly the best instructor I have had. I had issues with instructors but when I found her she gave me the confidence and uplifted spirit I needed. She was very kind and helpful giving situations when I had late work shifts, weekends and also financially. I truly do recommend people asking for her as I couldn’t have done it without her today. Truly Oxana thank you so so much for everything and caring about me passing my test.

September 10, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your heartfelt review! 😊 Congratulations on passing first time with Oxana! 🎉🚗

We’re delighted to hear that Oxana helped rebuild your confidence and supported you throughout your learning journey. It’s wonderful to know that her kindness, flexibility and encouragement made such a difference.

We’ll be sure to share your lovely words with Oxana. Thank you for the fantastic recommendation, and enjoy your new-found freedom on the road! 😊

Rated 5 out of 5 stars

Passed 2nd time with my instructor…

Passed 2nd time with my instructor ADAM! Such a great instructor and is so patient especially as a new driver. He helped so much over the year I was learning and really helped develop everything I needed to know so I could pass. Highly recommend!

September 10, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you for your lovely review! 😊 Congratulations on passing your test with Adam! 🎉🚗

We’re delighted to hear that Adam’s patience and support helped you develop your skills and confidence throughout your learning journey. We’ll be sure to pass your kind words on to him.

Thank you for the recommendation, and enjoy your driving! 😊

Rated 5 out of 5 stars

Had a great experience learning with…

Had a great experience learning with Nasar Majeed. He taught me from the very beginning and helped me build my confidence throughout. His instructions are always clear and easy to understand, and thanks to him I managed to pass first time! Would definitely recommend him to anyone learning to drive.

September 9, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your fantastic review! 😊 Congratulations on passing first time with Nasar! 🎉🚗

We’re delighted to hear that his clear instructions and supportive approach helped you build your confidence from the very beginning. We’ll be sure to share your lovely feedback with Nasar.

Thank you for the recommendation, and enjoy your driving! 😊

Rated 5 out of 5 stars

I passed first time no faults or minors…

I passed first time no faults or minors with the help of Conor! He was a fantastic teacher and helped me gain confidence and become more comfortable with everything he was teaching me. Always had a great lesson and never felt like i had a bad lesson where i didn’t learn anything!

September 9, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your fantastic review! 😊 Congratulations on passing first time with zero faults or minors — what an amazing result! 🎉🚗

We’re delighted to hear that Conor’s teaching helped build your confidence and that you enjoyed every lesson. We’ll be sure to pass your lovely feedback on to Conor.

Thank you for the recommendation, and enjoy your driving! 😊

Rated 5 out of 5 stars

I passed first time with Amy Lycett

I passed first time with Amy Lycett, what an amazing instructor. I’ve never thought I’d find an instructor so great and positive.

September 9, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your lovely review! 😊 Congratulations on passing first time with Amy! 🎉🚗

We’re delighted to hear that Amy’s positive and supportive approach made such a great impression. We’ll be sure to share your kind words with her.

Thank you for recommending Amy, and enjoy your driving! 😊

Rated 5 out of 5 stars

My instructor Stan was class

My instructor Stan was class, i really felt like he taught me not only to pass a test, but just to be a good overall considerate driver but in a realistic way.

He was calm in moments where i’d made mistakes and even scuffed his wheels in the early lessons 👌🏻😄

Thanks for all the help and guidance

July 15, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your brilliant review! 😊 We’re delighted to hear that Stan helped you learn not just to pass your test, but to become a confident, considerate driver for real life.

It’s great to hear that his calm and supportive approach helped you through those early mistakes — even the scuffed wheels! 😄👌🏻

We’ll be sure to share your kind words with Stan. Thank you for choosing us, and enjoy your driving! 🚗😊

Rated 5 out of 5 stars

I honestly couldn’t recommend Dan…

I honestly couldn’t recommend Dan enough! From my very first lesson, he was so patient, calm and encouraging, and always made me feel comfortable behind the wheel. Dan explained everything so clearly and always knew exactly what I needed to work on. Even when I was overthinking or getting frustrated with myself, he somehow managed to make me feel confident again! Thanks to Dan’s support and patience, I passed my driving test first time today! I genuinely don’t think I could have done it without him. He’s an incredible instructor and an absolute pleasure to learn with. Thank you once again for all your support!

September 8, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your wonderful review! 😊 Congratulations on passing first time with Dan! 🎉🚗

We’re delighted to hear that his patience, calm approach and encouragement helped you build confidence throughout your lessons. It’s fantastic to know he made you feel comfortable even when things felt frustrating.

We’ll be sure to share your lovely feedback with Dan. Thank you for choosing us, and enjoy your driving! 😊

Rated 5 out of 5 stars

10/10 lessons

I started my automatic lessons with Nasar Majeed in July and they went amazing. He took the time to explain things to me when I didn’t understand, and helped gain more confidence on the road. Honestly a great instructor

July 23, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you for your lovely review! 😊 We’re delighted to hear that your automatic lessons with Nasar have been going so well and that he’s helped you build your confidence on the road.

It’s great to hear that his clear explanations and patient approach have made such a positive difference. We’ll be sure to share your kind words with Nasar! 🚗😊

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Couldn't recommend Dan enough

I couldn’t have asked for a better driving instructor than Dan at My Four Wheels! He’s been nothing but patient, positive, and always available whenever I needed help or advice. He gets straight to the point and couldn't have prepared me any better for my test and driving on my own.

I officially passed today, and honestly, Dan was just as thrilled as I was! You can tell he truly cares about his job and getting people safely on the road. If you're looking for an instructor who actually gets results and keeps you confident, I can't recommend Dan and My Four Wheels enough! 🚗⭐

September 8, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your fantastic review! 😊 Congratulations on passing your test! 🎉🚗

We’re delighted to hear that Dan’s patience, positivity and support helped you feel fully prepared for both your test and driving independently. It’s wonderful to hear how much you enjoyed your lessons and felt genuinely supported throughout.

We’ll be sure to share your lovely feedback with Dan. Thank you for the fantastic recommendation, and enjoy your new-found freedom on the road! ⭐😊

Rated 5 out of 5 stars

Absolutely amazing instructor!!!

I've just passed my Test and im so happy, I genuinely thought i would never pass and then I met Brian my instructor and all I can say it out of 10 his teaching was 11 he was so helpful and patient im almost Sad too not still be learning with him but I would definitely recommend him to anyone who wants or is looking to learn 100% Brian thank you again 😁

September 7, 2026
Unprompted review
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Reply from My Four Wheels

Thank you so much for your fantastic review! 😊 Huge congratulations on passing your test! 🎉🚗

We’re delighted to hear that Brian’s patience and support helped you believe in yourself and achieve your goal. An 11 out of 10 is certainly a fantastic compliment! 😄

We’ll be sure to pass your lovely feedback on to Brian. Thank you for the recommendation, and enjoy your new-found freedom on the road! 🚗😊

Rated 5 out of 5 stars

The best driving instructor ever I’m so…

The best driving instructor ever I’m so happy I chose Shaun because he helped build my confidence and pass my driving test

September 6, 2026
Unprompted review
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Reply from My Four Wheels

Thank you so much for your lovely review! 😊 We’re delighted to hear that Shaun helped build your confidence and supported you in passing your driving test. 🎉🚗

We’ll be sure to share your kind words with Shaun. Congratulations, and thank you for choosing us! 😊

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible, passed my test today in Gloucester first time and that's all thanks to Trudie! Could not recommend her more she was calm and helpful never made me feel stressed.
What a great experience. Thank you very much!

September 4, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

Thank you so much for your fantastic review! 😊 Huge congratulations on passing first time in Gloucester! 🎉🚗

We’re delighted to hear that Trudie’s calm and supportive approach made your lessons such a positive experience. We’ll be sure to share your lovely feedback with her.

Thank you for the recommendation, and enjoy your driving! 😊

Rated 5 out of 5 stars

Great driving instructors especially…

Great driving instructors especially Reece in worcester. Helped me work on my driving after failing until i passed🥳

September 4, 2026
Unprompted review
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Reply from My Four Wheels

Thank you for your lovely review! 😊 We’re delighted to hear that Reece supported you, helped you work on the areas you needed, and guided you through to a successful pass! 🎉🚗

We’ll be sure to share your kind words with Reece. Congratulations, and thank you for the recommendation! 🥳

Rated 1 out of 5 stars

Left without an instructor and shown no empathy

I became an amputee last year and am also an older learner. I have been having automatic lessons through My Four Wheels for the past couple of months and got on really well with my instructor. I had a few more lessons booked leading up to my test at the end of the month.

Yesterday, I received a message explaining that my instructor had failed her final exam and could no longer teach. All of her students were advised to contact My Four Wheels to arrange another instructor. I want to make it clear that this review is about My Four Wheels and not the instructor herself.

Lessons aren’t cheap, and I have invested a lot of time, money and effort into getting ready for my test. This isn’t something I have been doing casually just for the sake of it, so suddenly being left without an instructor or a car for my test has had a real impact.

I called My Four Wheels and the woman I spoke to was not helpful in the slightest and was actually rather rude. She told me that I should have noticed the colour of the sticker in the windscreen and known that my instructor had not completed her training, as it was all covered in the terms and conditions. Her whole attitude came across to me as quite snotty and condescending, as though the situation was somehow my fault.
I was then told that there were no other automatic instructors available in my area, so that was basically that.

I understand that if there are no instructors available, there are no instructors available. It was the complete lack of empathy or understanding that bothered me, especially considering the situation this has now left me in.
I have had to move my driving test because everyone else I contacted either had no availability or said it was too short notice for me to use their car for the test.

This will inevitably mean even more time and money spent while I try to find another instructor and get used to a different car.
I know these things happen and I wasn’t expecting them to perform miracles. Yet even a small amount of empathy or an attempt to help would have made a difference. Instead, I was left feeling as though I was being blamed. The way this was handled has left me not wanting to use My Four Wheels again, and I certainly wont be recommending them.

To further comment on the response my my four wheels who claim the advisor "gave me options and offered help where she could" This is entirely incorrect, I was advised there was no automatic instructors in my area and that was that. I am an amputee I CANNOT drive manual and this was advised when I first contacted my four wheels so if thats what they mean by giving me options then they told a disabled person they can do manual instead when it isnt even physically possible.

The customer advisor advised multiple times saying its in the t's & c's and I should have noticed the specific colour of the sticker on the windscreen this is the reason I FELT her attitude was balming me.

Was I frustrated yes of course I was. Was I rude or did I at any point swear or shout at the advisor no I did not.

I also dont believe I was actually advised initially that my instructor was still a trainee so how I was I meant to be aware this could happen.

My driving instructor advised me to contact my four wheels for help.
I was advised there where NO other automatic drivers, NOT that there where non available at that point.

They did not offer any help, I was quoted t's & c's and told that was it.

I stand by my review and this is my opinion which I am entitled to and of course my four wheels will back thier own employee.

At the end of the day the review is my opinion the reader can take it or leave it.

September 3, 2026
Unprompted review
My Four Wheels logo

Reply from My Four Wheels

We’re sorry that the situation with your instructor resulted in you having to rearrange your driving test. We completely understand how frustrating that must have been, particularly so close to your test date.

However, having read your review, we felt it was important to listen back to the entire recorded conversation with our advisor before responding.

Having done so, we simply don’t believe your description of our advisor as “snotty and condescending” is a fair or accurate reflection of the conversation that took place.

Our advisor remained professional, answered the questions you raised and explained the situation and the options available to you. At no point did she blame you for what had happened or suggest that the situation was your fault.

In fact, having reviewed the call in full, there were occasions where the manner in which you spoke to our advisor was quite rude. Despite this, she remained polite and professional throughout. We therefore feel it is particularly unfair to publicly characterise her in the way you have.

Unfortunately, the fundamental issue was that we did not have another automatic instructor available in your area at such short notice. We appreciate that this was not the answer you wanted, but our advisor could only be honest about the availability we had. A disappointing answer is not the same thing as poor customer service.

We will always listen to feedback and acknowledge when we could have done something better. Equally, we will stand by members of our team when we believe criticism of them is unfair. Having listened to the call ourselves, we are confident that our advisor dealt with a difficult conversation professionally and did her best to answer your questions and help where she could.

We are genuinely sorry that you were left in the position of having to rearrange your test, but we cannot agree with the version of the conversation presented in this review.

We wish you the best with your rearranged test.

My Four Wheels

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